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Atlantis Resort & Spa

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58 Angel Dimitrov Str., Sarafovo 8016 Bulgaria
eDreams
ZenHotels.com
StayForLong
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (84)
Room & Suite (9)
Dining (2)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#3 of 18 Speciality lodging in Sarafovo
Location
Cleanliness
Service
Value
Atlantis Resort & SPA is only 300 m from the beach in the Sarafovo area. This elegant complex offers apartments and studios with splendid sea and garden views. There is Air conditioning, free WiFi and free cable TV is every room. Each studio and apartment has a comfortable living area and a balcony. Located in the heart of Complex Atlantis Resort & SPA, the Loft restaurant serves a wide range of delicious dishes and drinks. There is a big sunny terrace with a great view of the garden. At the spa, guests can relax in the sauna, the steam bath, the aroma bio sauna, the indoor pool with hot tub and the shock pool. The beautifully lit outdoor pool, as well as the umbrellas and sun beds are available free of charge during the summer. There is also a large fitness centre and a variety of massages, therapies, lye and mud treatments, physiotherapy, Russian and Turkish Bath. On-site there is a big bowling center with 6 Bowling Lanes, Billiard tables,Snooker, Russian Billiard, Arcade games, Internet area. Sarafovo is one of the newest and most beautifull quarters of Burgas. It is 10 km from the centre of Burgas and a 5-minute drive from the airport. Sarafovo is a great choice for travellers interested in city walks, warm weather and relaxation.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Children Activities (Kid / Family Friendly)
Kids club
Wifi
Paid wifi
Hot bath
Outdoor pool
Restaurant
Special diet menus
Kids pool
Airport transportation
Shuttle bus service
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Chapel / shrine
Currency exchange
Mosquito net
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Private beach
Desk
Room service
Seating area
Coffee / tea maker
Kitchenette
Complimentary toiletries
Telephone
Clothes rack
Wake-up service / alarm clock
Microwave
Minibar
Refrigerator
Kitchenware
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Russian, Bulgarian
87Reviews5Q+A8Room tips
Traveller rating
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Jamie Spence wrote a review Jun 2019
2 contributions
I have seen some miserable reviews for atlantis and can only put it down to being privelaged people coming over on their isolated holidays with no intent to experience the true culture of burgas. I find atlantis to be very welcoming and friendly. Set in a beautiful location 5 minutes from the beach, it is the full package (if you choose not to venture too far). The restaraunt is absolutely fantastic, serving some lovely sea dishes and good use of local produce. One thing I would like to see better is the cocktails though 🤔. All in all atlantis is a safe bet for a good time on holiday in Bulgaria.
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Date of stay: June 2019Trip type: Travelled with family
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Jelu wrote a review Jun 2019
London, United Kingdom2 contributions
I went to this spa on the last day of my holiday with my partner for a couples massage and to relax and unwind in the spa facilities. Once we entered the salt steam room, because it wasn't very hot, I moved towards to end that was warmest and all of a sudden, a huge shot of boiling hot steam shot out of the wall and directly on to my back. I screamed and realised I was burned 8 inches across my lower back and my skin was hanging off. This absurdly designed pipe was not concealed, as it should have been, and I am now scarred for life. To add insult to injury, the staff's reaction was quite literally surreal. "Yes, it is hot, don't touch" said the front of house man, when I asked what he was going to do. He'd seen my crying and hadn't said a word up until this point. I had to ask him for some medical supplies and he gave me some useless ointment as if I was putting him out by asking for it. Then the manager came, but only once I demanded to see her, and she also didn't offer us a single bit of help. I had to explain to her that this was their fault through my tears and agony and only then did she offer us a bottle of, wait for it, Sangria! She didn't even refund our spa fee, which wasn't cheap. I demanded a refund for the couples massage we were yet to receive, but she didn't even offer that to us for free, as she should have done, so we didn't have it - not that I could have with my burn anyway. No empathy, no help, no responsibility seems to be their motto. Instead she gave us some sliced apple and orange, as if my severe burn would in some way be helped by this. This totally unnecessary and extremely dangerous design flaw ruined the end of my holiday and 4 days later I am still unable to move properly or work. The way the staff dealt with me was truly appalling to boot. DO NOT GO TO THIS SPA!!
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Date of stay: June 2019
Service
Trip type: Travelled as a couple
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Peter W wrote a review Oct 2018
Bangkok, Thailand629 contributions140 helpful votes
A pre-amble is appropriate to get a feeling of the place. I have travelled extensively throughout Europe, the Middle East, South America and Asia. I have never met rude and ignorant people such as Bulgarians. Customers are treated with contempt and are a nuisance. The room service was intermittent at best and non-existent at worst. After speaking with disinterested staff after 3 or 4 days a cursory effort was made to clean the room. Toiletries were non-existent and the room smelt of sewage my whole stay (3 months). Prostitutes paraded in and out of the hotel regardless of day of night. The brekfast was dire, cold, unappetizing and and always running out of things. The plates and cutlery hadn't been cleaned property along with the condiments. More like one would expect in a prison. I didn't touch anything unless I used a napkin as a hygiene barrier. There were a lot of Russian guests who don't seem to have any manners or awareness of food hygiene. As for the pool human waste was floating around and so I avoided it. The hotel itself is circa 70's. Drab and in need of major refurbishment. One thing to be aware of is not just the ignorance and rudeness of the people but the constant short changing in shops, everywhere. My advice avoid at all costs. One last thing. No room safes. I know two people who were robbed in their room. Find a good hiding place. Avoid like the plague.
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Date of stay: October 2018Trip type: Travelled on business
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castrenk wrote a review Oct 2018
Neringa, Lithuania31 contributions4 helpful votes
Staying at the hotel of three stars is never like I experienced the last two weeks. The constructions (floors, walls and many other things like furniture) are breaking, lawns uncut and the quality of breakfast low. The personnel, except in the bar couln't have been less interested in serving the clients and the document of paid bill for the room was not available.
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Date of stay: September 2018
Value
Cleanliness
Service
Trip type: Travelled with friends
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Faulty-Towers2014 wrote a review Aug 2018
Wirral, United Kingdom19 contributions4 helpful votes
Our 25th Anniversary Celebration at Mylos Al a Carte Restaurant at Atlantis Resort and Spa Hotel Kolimbia. We had exceptional taste, service and atmosphere, wonderful and so memorable. We had a glorious view of the mountain and breathtaking bay. The fireworks finished our meal with great panache. The service was appropriate and welcoming. we had a relaxing and well supported evening at all stages with beautiful culinary delight. You helped us to have a most beautiful night. Thank you.
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Date of stay: July 2018
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PRICE RANGE
US$44 - US$46 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
atlantis hotel, residence hotel sarafovo, atlantis hotel, residence and spa
FORMERLY KNOWN AS
Atlantis Hotel, Residence & Spa
LOCATION
BulgariaBurgas ProvinceSarafovo
NUMBER OF ROOMS
90
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Frequently Asked Questions about Atlantis Resort & Spa
Which popular attractions are close to Atlantis Resort & Spa?
Nearby attractions include Sunset Aquapark Pomorie (5.5 km), Thracian Necropolis Pomorie (5.3 km), and St. Cyril and Methodius Cathedral (1.6 km).
What are some of the property amenities at Atlantis Resort & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Atlantis Resort & Spa?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Atlantis Resort & Spa?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Atlantis Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Atlantis Resort & Spa?
Conveniently located restaurants include Teniova Kashta, Romance Pizza, and HashtagSTUDIO.
Are there opportunities to exercise at Atlantis Resort & Spa?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Atlantis Resort & Spa have an airport shuttle?
Yes, Atlantis Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Atlantis Resort & Spa located near the city centre?
Yes, it is 0.1 km away from the centre of Sarafovo.
Does Atlantis Resort & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Atlantis Resort & Spa?
The staff speaks multiple languages, including English, Russian, and Bulgarian.