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Arden Hotel & Leisure Club

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8 Coventry Road, Bickenhill, Solihull B92 0EH England
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 25/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Arden Hotel & Leisure Club
Updated 25/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
The Arden Hotel & Leisure Club is ideally located adjacent to Birmingham Airport and NEC, just a 15 minute walk to the Resorts World Arena and Resorts World Birmingham. Our 3* AA rated hotel boasts 216 Bedrooms, 13 Meeting & Event Rooms, and a full health club with indoor pool onsite.
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Room & Suite (98)98
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Banquet room
Meeting rooms
Spa
Steam room
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Housekeeping
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English
2917Reviews43Q+A100Room tips
Traveller rating
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Popular mentions
emmaD796HN wrote a review 12 May
Doncaster, United Kingdom1 contribution
Nice hotel, food was good and staff helpful. I had trouble with water pressure in my room and couldnt get a hot shower, only just warm. The milk was 4 months out of date but we were still in lockdown so understandable I suppose
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
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Response from Roy Nash, General Manager at Arden Hotel & Leisure Club
Responded 6 days ago
Thank you kindly for taking the time to review your stay with us, I am delighted to read your kind words. Your comments will be cascaded onto the team, who will be most delighted they have delivered excellence in service. Sincerest apologies on the issue with the shower pressure and the milk found in the room. I assure you these two areas of concern will be actioned. Again, thank you kindly for your feedback, it is most appreciated and helps us deliver the service we pride ourselves on offering to our guests. We look forward to welcoming you to stay with us again at the Arden Hotel & Leisure club in the near future. Kindest Regards Roy Nash
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Roger H wrote a review Apr 2021
Birmingham, United Kingdom6 contributions2 helpful votes
Had a lovely afternoon tea in the purpose built marquee outside the hotel. The marquee has been erected due to Covid restrictions but in fact this only enhanced our dining out experience, as it provided a lovely environment. Must give a special mention to Lucy who attended to us, as she went that extra mile to ensure we had a pleasureable afternoon tea. The food and drink was high quality and it was such a nice place to go after lockdown restrictions were eased the day before. Will definitely return after our dining experience and thanks once again to Lucy and all Arden staff who were so welcoming and made my wife and I feel safe.
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Date of stay: April 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Roy Nash, General Manager at Arden Hotel & Leisure Club
Responded 4 weeks ago
Dear rogerhZ4376YO Delighted to read your lovely review, thank you kindly for taking the time to feedback your experience with us. Special mention to Lucy, she will be delighted with your kind words. Again, delighted to see you enjoyed your afternoon tea whilst in our new outdoor offering ( due to government guidelines) I look most forward in welcoming you back to the Arden Hotel & Leisure Club. Kindest Regards, Roy Nash
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jb931229 wrote a review Mar 2021
1 contribution1 helpful vote
For a non-smoking hotel, my room had an overpowering stench of smoke. Clearly the non-smoking policy is not enforced and housekeeping did not care about this. The shower was unusable as the water was scaldingly hot and the temperature control did not work.
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Review collected in partnership with this hotel
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
Helpful
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Response from Roy Nash, General Manager at Arden Hotel & Leisure Club
Responded 26 Mar 2021
Dear jb931229, Following on from our conversation this morning, needless to say I am very disheartened to read you have not enjoyed your experience with us at the Arden Hotel & Leisure Club. I assure you we operate a zero tolerance approach to smoking within the hotel. Your feedback is taken of the highest concern and all issued raised will be investigated. jb931229 We pride ourselves on offering outstanding service to all our guest's, I am sorry you feel we have fallen short on our normal operating standards on this occasion. I hope to welcome you to stay with us again in the near future. Kindest Regards, Roy Nash
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Mathew H wrote a review Feb 2021
Birmingham, United Kingdom12 contributions8 helpful votes
Excellent property and very convenient to NEC. Front desk staff were pleasant and helpful. We were welcomed by the hotel manager, Roy, who couldn't do enough for us. Property is clean and has a fantastic old time charm. Overall, I had a great experience. The staff were incredibly helpful, and the amenities were great. The room was large, clean, and perfect to celebrate a birthday weekend. Would highly recommend to friends and family.
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Date of stay: August 2020Trip type: Travelled with family
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Response from Roy Nash, General Manager at Arden Hotel & Leisure Club
Responded 2 Mar 2021
Dear Matthew H, Thank you kindly for taking the time to review your stay with us. I'm delighted to read such a great review, particularly my name being highlighted. Believe this was when we was able to welcome leisure stays. I do very much appreciate you taking the time to review your stay at this later stage. Hopefully with the latest governments announcement we will be able to welcome you to stay with us again in the near future. Again, thank you kindly for such a lovely review. Kindest Regards, Roy Nash
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emm-bee2021 wrote a review Jan 2021
Bury, United Kingdom1 contribution
We stayed for business during lockdown. Whilst a lot of the facilities were closed due to Covid restrictions, the accommodation was very good. Room service availability was good and staff were very helpful
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Review collected in partnership with this hotel
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Response from Roy Nash, General Manager at Arden Hotel & Leisure Club
Responded 2 Feb 2021
Hi emm-bee2021 Thank you for such a lovely review. I'm delighted you enjoyed your stay with us. I hope to welcome you back to stay with us in the near future, when hopefully we are able to offer our full facilities. Again thank you for your lovely review, it is most appreciated. Kind Regards, Roy Nash
Read more
Previous
PRICE RANGE
US$64 - US$162 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
arden hotel and leisure
LOCATION
United KingdomEnglandWest MidlandsSolihullBickenhill
NUMBER OF ROOMS
216
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Frequently Asked Questions about Arden Hotel & Leisure Club
Which popular attractions are close to Arden Hotel & Leisure Club?
Nearby attractions include Escape Hunt Resorts World (0.4 km), Vortex Gaming (0.4 km), and Resorts World Birmingham (0.4 km).
What are some of the property amenities at Arden Hotel & Leisure Club?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Arden Hotel & Leisure Club?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Arden Hotel & Leisure Club?
Yes, free parking is available to guests.
What are some restaurants close to Arden Hotel & Leisure Club?
Conveniently located restaurants include Sky By The Water, Miller & Carter Resorts World, and Las Iguanas Birmingham - Resorts World.
Are there opportunities to exercise at Arden Hotel & Leisure Club?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Arden Hotel & Leisure Club located near the city centre?
Yes, it is 0.8 km away from the centre of Bickenhill.
Are any cleaning services offered at Arden Hotel & Leisure Club?
Yes, dry cleaning and laundry service are offered to guests.
Does Arden Hotel & Leisure Club offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Arden Hotel & Leisure Club?
Many travellers enjoy visiting Blakesley Hall (6.8 km), Magpie Mines (5.0 km), and Knowle Parish Church (6.4 km).
Is Arden Hotel & Leisure Club accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.