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Cerulean Tower Tokyu Hotel

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Room & Suite (686)
Dining (58)
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Rooms
25 Nov26 Nov
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,009)
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688
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Show reviews that mention
All reviews the executive lounge shibuya station top floor corner room star hotel minute walk mt fuji business hotel city view park hyatt amazing hotel spacious room amazing views lost in translation tokyo standards japanese standards location is great
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1 - 5 of 1,255 reviews
Reviewed 2 days ago

On arrival at the hotel we were well impressed. We were received with courtesy and such respect. The hotel is modern and very well appointed with spacious reception and lounge areas, both clean and highly polished as was the efficiency and helpfulness of the staff....More

Thank Brian T
Response from CeruleanTowerTokyu, Customer Relations/M at Cerulean Tower Tokyu HotelResponded yesterday

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel and sending us your feedback. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean...More

Reviewed 4 days ago via mobile

Staying in Cerulean tower right now. It is our third hotel this trip to Japan. Unfortunately it is slso the leadt favorite. It does have lively bathrooms and comfortable beds. However the rooms have no space to store luggage or clothes. So even the too....More

Thank Quest796317
Response from CeruleanTowerTokyu, Customer Relations/M at Cerulean Tower Tokyu HotelResponded 3 days ago

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel and sending us your feedback. We apologize that your stay were disappointment for your experience. We have shared your impressions to our management to improve our service quality in the future. We...More

Reviewed 2 weeks ago

Shibuya is the perfect location , central , close to a main Underground . You will appreciate the calm and the comfort of this well designed room . Its pretty high and the view is spectacular . few restaurants , nice place for breakfast ,...More

1  Thank TRUTH-CONSEQUENCES
Response from CeruleanTowerTokyu, Customer Relations at Cerulean Tower Tokyu HotelResponded 2 weeks ago

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel and sending us your feedback. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean...More

Reviewed 2 weeks ago

First time stay at this hotel. A beautiful hotel in central Tokyo. Got an amazing room on the 29th floor with sweeping view, including that of Mount Fuji! Bathroom, all amenities excellent. Great breakfast/lunch buffet (at extra cost). Competitive prices with other 5-star hotels in...More

1  Thank Eric M
Response from CeruleanTowerTokyu, Customer Relations at Cerulean Tower Tokyu HotelResponded 2 weeks ago

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel and sending us your feedback. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean...More

Reviewed 2 weeks ago

We stayed at this hotel for 7 nights and enjoyed every minute of it. It's right in the middle of the action packed Shibuya neighborhood which we loved. The hotel is huge so has dining and cocktail options within the hotel if needed, although there...More

Thank TravelSneak
Response from CeruleanTowerTokyu, Customer Relations at Cerulean Tower Tokyu HotelResponded 2 weeks ago

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel and sending us your feedback. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean...More

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Questions & Answers
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251melm
11 November 2018|
Answer
Response from CeruleanTowerTokyu | Property representative |
Dear the guest, We are delighted that you have chosen the Cerulean Tower Tokyu Hotel. We can arrange to add 1 extra bed for Superior twin (37sqm). It will be charged 8,000JYP (9,504JPY included service charge and tax). If... More
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251melm
11 November 2018|
AnswerShow all 2 answers
Response from 255060Karen | Reviewed this property |
I also booked the superior twin for three adults. They put the extra bed in so no need to worry. The beds are as stated "large SINGLE beds" but very comfortable. It's a great place with many reasonably priced restaurants... More
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Fei Inn L
19 October 2018|
AnswerShow all 4 answers
Response from erikoriyaz | Reviewed this property |
Hi, Fei! I have called and checked Cerulean Tower Tokyu Hotel' Reservations said that They don't mind to book a Superior Twin Q room for 2 adults + 2 kids (11yrs & 7 yrs). They won't be asking for extra charges for... More
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