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Tokyu Stay Shibuya
8-14 Shinsencho, Shibuya 150-0045 Tokyo Prefecture
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Avg. $483 /night, 3/20 - 3/21
$648
per night
$565
per night
$481
per night
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About
#16 of 37 hotels in Shibuya
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Everyone needs a place to lay their weary head. For travellers visiting Shibuya, Tokyu Stay Shibuya is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants and attractions, Tokyu Stay Shibuya makes it easy to enjoy the best of Shibuya.
Guest rooms offer a kitchenette, a refrigerator, and air conditioning, and Tokyu Stay Shibuya makes getting online easy as free wifi is available.
You can also take advantage of some of the amenities offered by the hotel, including 24 hour front desk, 24 hour check-in, and 24 hour security. In addition, guests can enjoy breakfast buffet during their visit.
For those interested in checking out popular landmarks while visiting Shibuya, Tokyu Stay Shibuya is located a short distance from Dogenzaka (0.3 mi) and Shibuya Center-gai (0.5 mi).
When you’re feeling hungry, be sure to check out Nagomi Gyoza, Ryuseisaikan Shibuyaten, and Tsukushiro Ebisu, which are some Chinese restaurants that are popular with locals and out-of-towners alike.
There is no shortage of things to do in the area: explore popular art galleries such as Bunkamura, Design Festa Gallery, and Gallery Conceal Shibuya.
Whether you’re travelling for business, pleasure or both, Tokyu Stay Shibuya is sure to make your visit to Shibuya one worth remembering.
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Property amenities
Free High Speed Internet (WiFi)
Breakfast buffet
Business Centre with Internet Access
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Dry cleaning
Wifi
Vending machine
Non-smoking hotel
Laundry service
Self-serve laundry
Washing machine
Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Private balcony
Kitchenette
Flatscreen TV
Bath / shower
Bathrobes
Safe
Telephone
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Kitchenware
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Quiet
Languages Spoken
English, Japanese
Location
8-14 Shinsencho, Shibuya 150-0045 Tokyo Prefecture
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 97 out of 100
97
566 Restaurants
within 0.5 kilometers
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
Good sized, well equipped room in a very quiet location but only a short distance to the centre and sights and sounds of the wonderful Shibuya area! Close also to one entrance to the Shibuya Mark City mall where there are restaurants and shops and (convoluted but doable) access to Shibuya station!
As these are effectively apartments with their own facilities (microwave and kettle), "breakfast" is available daily in the foyer for "cooking" in your own room. For our 4 night stay, the options were the same every day: a selection of Japanese dishes or croque monsieur plus a soup - lobster bisque and minestrone (I think). We tried the lobster bisque which came with very large vegetable pieces and even a chunk of what looked like chicken. My issue is 2-fold, 1) the foods are not clearly labelled so if you follow a particular diet you have no chance of finding out what you are eating - or whether you can eat it! As a pescatarian, I had to remove the ham from the croque monsieur and chicken from the soup or go hungry and 2) the thick chunky soups are a bizarre choice for a breakfast option.
My recommendation is not to select/pay for the breakfast in advance (unless this is to your taste of course), there are plenty of small supermarkets nearby to get something else in or coffee shops to eat out.
As these are effectively apartments with their own facilities (microwave and kettle), "breakfast" is available daily in the foyer for "cooking" in your own room. For our 4 night stay, the options were the same every day: a selection of Japanese dishes or croque monsieur plus a soup - lobster bisque and minestrone (I think). We tried the lobster bisque which came with very large vegetable pieces and even a chunk of what looked like chicken. My issue is 2-fold, 1) the foods are not clearly labelled so if you follow a particular diet you have no chance of finding out what you are eating - or whether you can eat it! As a pescatarian, I had to remove the ham from the croque monsieur and chicken from the soup or go hungry and 2) the thick chunky soups are a bizarre choice for a breakfast option.
My recommendation is not to select/pay for the breakfast in advance (unless this is to your taste of course), there are plenty of small supermarkets nearby to get something else in or coffee shops to eat out.
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Tokyu Stay Shibuya is in a great location convenient to the train station and the Shibuya Scramble but on a quiet street. The staff here are helpful, though most speak very little English, and do their best to help. Some of the rooms are small though the corner rooms are more western-sized. We had plenty of space to spread out our baggage. The room includes the usual amenities as well as a very useful combination washer/dryer (the dryer takes a LONG time, by the way) and a sink with a few dishes. The internet is pretty good and the morning breakfast is simple and very Japanese (which we like). The desk does not seem to be staffed in the evenings and you’ll need your room card to enter the building. This is not a large hotel which means it is not usually crowded. There are some good restaurants around the corner and a 24-hour grocery with good take-away just across the street.
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip: There is a coffee maker in the room but coffee is not provided. Bring your own or go downstairs...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spacious and very clean rooms. Great amenities with dining table and chairs, kitchenette, large fridge and washer-dryer. Staff are very friendly and helpful. Location is also fantastic - quiet and yet easy access to train station (5-7 mins walk away) and a number of convenience stores around it.
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Date of stay: December 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed two different dates at Tokyu Stay Shibuya. It's about a 10-15 minute walk from Shibuya Station. (It does involve a somewhat steep hill. If you're pulling luggage, you might consider a cab.) The lobby area was under construction at the time of our stays, but nothing about our room was affected and we weren't bothered by any noise. Our rooms both had washer/dryers that we made use of. There are basic instructions on the TV for how to operate them. Several restaurants and food marts are a short walk from the door. The air conditioning worked well, even in the very hot weather. The first room we had had two separate beds. The mattresses were much firmer than the one larger bed we had in the other room. Overall, everything was clean, comfortable, and quiet.
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have been all around the US, UK and almost all EU countries... I have never seen such a beautiful hotel as I've seen with Tokyu Stay Shibuya! All staff are very welcoming, always smiling and willing to help and deliver the best service they can...
An amazing location with, the most professional and friendly staff ever seen... Perfect hotel, 10 out of 10 Quality.
An amazing location with, the most professional and friendly staff ever seen... Perfect hotel, 10 out of 10 Quality.
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Date of stay: December 2022Trip type: Travelled on business
Room Tip: Very good location, no need to worry about parking as there is one paid parking opposite side of...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Went with 1 teenager and we stayed in a deluxe twin. I have to stay that this hotel was perfect for us. The room was immaculate, spacious, well equipped with a small kitchen unit, a washing machine and a lovely shower room. It was located near the busy streets of Shibuya but down a quiet side street with some lovely restaurants and convenience stores. Hotel staff were lovely and helpful. I would 100% recommend this to anyone and would look to stay there again on another visit.
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Date of stay: October 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Comfortable, well appointed hotel with terrific breakfast.
The facility is clean and well maintained. The rooms are tiny but well designed. Located near the Shibuya subway station, near many restaurants. Not located in busy districts like Shibuya or Shinjuku, but close to Tokyo Dome attractions.
The hotel breakfast with both Japanese and Western options were terrific.
The facility is clean and well maintained. The rooms are tiny but well designed. Located near the Shibuya subway station, near many restaurants. Not located in busy districts like Shibuya or Shinjuku, but close to Tokyo Dome attractions.
The hotel breakfast with both Japanese and Western options were terrific.
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Date of stay: June 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Do not miss the breakfast
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are two Tokyu Stay's in Shibuya and this one is the renovated one. Some of the negative reviews here are simply due to wrong expectations. This is a business hotel, so if yo are vacationing with a girl/boyfriend, romance is pretty far from this place. Actually, in a way it's not, because a few blocks from the hotel, there's clubs and lots of love hotels!
The price/quality ratio at Tokyu Stay is really good for Tokyo. Internet access is free and there's also breakfast. The breakfast is pretty horrible after a few days, but at least there's okay coffee to be had. The other Toky Stay in Shibuya (Shin-Minamiguchi) offers breakfast in the Jonathan's restaurant which is even worse - it offers horrible approximations of western breakfasts.
The Tokuy Stay hotels are a business-hotel chain and the staff speaks hardly any English. They are not rude, they just dont speak English. Now, if you are in town for business and want to stay in a great location in Shibuya, easy to access, yet quiet, this is a great place. You dont have to dress up fancy to go into the lobby and things like toiletries and drinks are available in the lobby from vending machines. Toiletry stuff is free.
I stayed in a double room, which was okay in terms of size for what you can get in Tokyo. The only problem is that there's hardly any closet space to store your clothes. The place has been renovated in the last few years, so the beds are really comfy and the decor, while yes, basic and a bit bleak, is functional. The work desk is actually comfortable and was spacious enough for two people to use at the same time and the chairs are okay. For work, this place is more than fine.
Yes, oddly, if you stay longer than six days, the room gets cleaned only once a week, but if you stay for less time than that, you get new towels and cleaning every day. Weird. Anyway, I recommend bringing your own towel since the towels at every Tokyu Stay I've been at are super small and thin...
We had fully working, free wifi throughout our stay, so I'm not sure what the complaints are about, probably weaker signal on some floors. We stayed on the sixth floor and had no issues. Ethernet connection is always available and works well.
The hotel is superbly located. You just walk up for about 6 minutes from the Shibuya crossing (Hachiko exit) and get to the hotel. Just next to the hotel, there's awesome restaurants like Evans and the superb Meri Principessa pizzeria, plus a 24-hour convenience store. The bars and nightlife of Shibuya are minutes away. Yet it's completely quiet in the hotel block.
Set your expectations right and you will be very happy with Tokyu Stay Shibuya.
The price/quality ratio at Tokyu Stay is really good for Tokyo. Internet access is free and there's also breakfast. The breakfast is pretty horrible after a few days, but at least there's okay coffee to be had. The other Toky Stay in Shibuya (Shin-Minamiguchi) offers breakfast in the Jonathan's restaurant which is even worse - it offers horrible approximations of western breakfasts.
The Tokuy Stay hotels are a business-hotel chain and the staff speaks hardly any English. They are not rude, they just dont speak English. Now, if you are in town for business and want to stay in a great location in Shibuya, easy to access, yet quiet, this is a great place. You dont have to dress up fancy to go into the lobby and things like toiletries and drinks are available in the lobby from vending machines. Toiletry stuff is free.
I stayed in a double room, which was okay in terms of size for what you can get in Tokyo. The only problem is that there's hardly any closet space to store your clothes. The place has been renovated in the last few years, so the beds are really comfy and the decor, while yes, basic and a bit bleak, is functional. The work desk is actually comfortable and was spacious enough for two people to use at the same time and the chairs are okay. For work, this place is more than fine.
Yes, oddly, if you stay longer than six days, the room gets cleaned only once a week, but if you stay for less time than that, you get new towels and cleaning every day. Weird. Anyway, I recommend bringing your own towel since the towels at every Tokyu Stay I've been at are super small and thin...
We had fully working, free wifi throughout our stay, so I'm not sure what the complaints are about, probably weaker signal on some floors. We stayed on the sixth floor and had no issues. Ethernet connection is always available and works well.
The hotel is superbly located. You just walk up for about 6 minutes from the Shibuya crossing (Hachiko exit) and get to the hotel. Just next to the hotel, there's awesome restaurants like Evans and the superb Meri Principessa pizzeria, plus a 24-hour convenience store. The bars and nightlife of Shibuya are minutes away. Yet it's completely quiet in the hotel block.
Set your expectations right and you will be very happy with Tokyu Stay Shibuya.
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Date of stay: March 2012Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed for 4 nights in mid-May 2018. Close to Shibuya but quiet.
The hotel is a 3-5 min walk from Shinsen station. Google maps is accurate. At Shibuya Station, follow the signs for the Hachiko exit, then look for signs for the Keio Inokashira (IN) line. It’s located in the Mark City building. Catch the local Inokashira towards Kichioji and it’s the very first stop at Shinsen Station.
Washer/dryer combo makes this place completely worth it! Refer to the instructions hanging from the washer rather than the hotel booklet.
We stayed in a smoking room because that’s all that was available when I booked. I have asthma and allergies and I did ok. The room gets a great breeze and the humidifier worked well to minimize the smell.
Hotel staff were all very kind and were happy to speak in English. The breakfast was great since many places are not open before 10 am. Breakfast was a little different each day.
The hotel is a 3-5 min walk from Shinsen station. Google maps is accurate. At Shibuya Station, follow the signs for the Hachiko exit, then look for signs for the Keio Inokashira (IN) line. It’s located in the Mark City building. Catch the local Inokashira towards Kichioji and it’s the very first stop at Shinsen Station.
Washer/dryer combo makes this place completely worth it! Refer to the instructions hanging from the washer rather than the hotel booklet.
We stayed in a smoking room because that’s all that was available when I booked. I have asthma and allergies and I did ok. The room gets a great breeze and the humidifier worked well to minimize the smell.
Hotel staff were all very kind and were happy to speak in English. The breakfast was great since many places are not open before 10 am. Breakfast was a little different each day.
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Date of stay: May 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I made a reservation at the Tokyu Stay Shibuya hotel. I called twice (documented in my Skype account). A polite English speaking receptionist took my reservation, & informed me of the price for 5 nights.
I called later to ask if I can send my luggage ahead, & was told that it’s ok. So I did.
I then called just to get access information.
It took the clerk 30 minutes to get the spelling of my name right, (Judith, not jupi, not jubip etc.)
We spoke in Japanese; it’s only the English letters that were difficult for him to hear over the phone.
After he got my name right he said he didn’t find a reservation at all.
That was that!
So, the situation is that I am in Kyoto, my luggage is waiting for me at this hotel in Tokyo, but I have nowhere to go.
(I had stayed at their Aoyama branch before. The reservation went smoothly the stay was very good. This is why I chose them a second time.)
I called later to ask if I can send my luggage ahead, & was told that it’s ok. So I did.
I then called just to get access information.
It took the clerk 30 minutes to get the spelling of my name right, (Judith, not jupi, not jubip etc.)
We spoke in Japanese; it’s only the English letters that were difficult for him to hear over the phone.
After he got my name right he said he didn’t find a reservation at all.
That was that!
So, the situation is that I am in Kyoto, my luggage is waiting for me at this hotel in Tokyo, but I have nowhere to go.
(I had stayed at their Aoyama branch before. The reservation went smoothly the stay was very good. This is why I chose them a second time.)
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Date of stay: June 2013Trip type: Travelled solo
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Take Narita Airport Limousine Bus towards Shibuya-Futakotamagawa, alight at Cerulean Tower Tokyu Hotel, walk 600 m (use google map will be very helpful) to Tokyu Stay Shibuya. Cost around JPY 3100. Taking bus is easier then train, especially if you bring luggages.
free in-room wifi available in all rooms, the connection is stable and fast enough :)
"Very good location, no need to worry about parking as there is one paid parking opposite side of the building."Read full review
"There is a coffee maker in the room but coffee is not provided. Bring your own or go downstairs in the morning."Read full review
PRICE RANGE
$402 - $622 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoTokyo PrefectureTokyoShibuyaShibuya / Harajuku / Ebisu / Shibuya / Aoyama / Ebisu / Meguro
NUMBER OF ROOMS
125
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Tokyu Stay Shibuya
Which popular attractions are close to Tokyu Stay Shibuya?
Nearby attractions include Samurai Armor Photo Studio (0.2 km), Laurel Tokyo (0.3 km), and Shoto Museum of Art (0.4 km).
What are some of the property amenities at Tokyu Stay Shibuya?
Some of the more popular amenities offered include free wifi, breakfast buffet, and a business centre.
Which room amenities are available at Tokyu Stay Shibuya?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What are some restaurants close to Tokyu Stay Shibuya?
Conveniently located restaurants include Kaikaya, We Are The Farm Shibuya, and Tenku no Tsuki.
Is Tokyu Stay Shibuya located near the city centre?
Yes, it is 0.7 km away from the centre of Shibuya.
Are any cleaning services offered at Tokyu Stay Shibuya?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Tokyu Stay Shibuya?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Tokyu Stay Shibuya?
Many travellers enjoy visiting Yasukuni Shrine (6.2 km), Sengaku-ji Temple (4.3 km), and Tokyo Central Railway Station (7.1 km).
Is Tokyu Stay Shibuya accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.