We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shangri-La Hotel, Tokyo

Save
Share
Traveller (1275)
Room & Suite (466)
Dining (129)
Overview
  • Excellent78%
  • Very good16%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(74 reviews)
“train station”(71 reviews)
“escort service”(10 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
Additional information
Offers from Shangri-La Hotel, Tokyo
Special Offer: Book Direct and Save
Hotel deals
Offers from Shangri-La Hotel, Tokyo
Special Offer: Book Direct and Save
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$513.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Chiyoda hotels with availability
{"BOOKING_FEATURES": ["META_ABSOLUTE_PRICING","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "1a5a862b3b174144b71afb505900978b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1235856,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79477663],"additionalContentIds":[],"pollCount":0,"checkin":{"day":27,"month":8,"year":2018},"checkout":{"day":28,"month":8,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":513,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"1a5a862b3b174144b71afb505900978b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":582,"lowestMetaPrice":513,"additionalPartner":false,"highestMetaPriceDisplay":582,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":582,"lowestMetaPrice":513,"highestMetaPriceDisplay":582,"hotelName":"Shangri-La Hotel, Tokyo","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjFhNWE4NjJiM2IxNzQxNDRiNzFhZmI1MDU5MDA5NzhiIiwiQUlLIjoiNTIxYzUxNWFiZTM4NGRiYjg3ZjQzNzk1YWI0NTI4MjEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "27/08/2018", "checkOut": "28/08/2018", "lowestPrice": "US$513", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79477663":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,651)
Filter reviews
945 results
Traveller rating
829
93
17
5
1
Traveller type
Time of year
LanguageEnglish
More languages
829
93
17
5
1
Show reviews that mention
All reviewshorizon clubtrain stationescort servicelobby loungecorner roommeet and greetnarita expressjapanese restaurantdaimaru department storenespresso machineoffice buildinglittle thingsbeautiful roomrain showerwet roomcity viewrooms are spacious
FilterEnglish
Updating list...
1 - 5 of 945 reviews
Reviewed yesterday

This hotel is a lovely and often rare example of both top notch service and facilities. To start, we lost our family of five’s passports and rail tickets on the Narita Express on the way to the hotel. The staff called the railway office and...More

Thank swuwhit
Reviewed 5 days ago

The Hotel itself is fabulous,what made our stay perfect was the staff of the hotel. They care so much that you feel like you are the only one in the hotel. The concierge is great,she really assisted us whenever we needed reservations or advices.The check...More

Thank Sallyheartcooking
Reviewed 6 days ago via mobile

So lazy after swimming so decided to order room services, saw the Curry Laksa and thought how could it be nice in Japan ? But why not give a try ?! It impressed me already when I saw it, the smell already hinted me it’s...More

Thank Kenny Ho W
Reviewed 1 week ago via mobile

I stayed four nights in a deluxe room at the start of my honeymoon. The room was very spacious with a great view of Tokyo Skytree. I loved the view from the bath tub! The room was up to the usual Shangri-la standard with fluffy...More

Thank YorkshireLady86
Response from MarcusBauder, General Manager at Shangri-La Hotel, TokyoResponded 5 days ago

Dear YorkshireLady86, Thank you for taking the time to share your feedback. We are very pleased that you enjoyed your stay overall and I do sincerely apologize for not having acknowledged your honeymoon. This information had not been properly communicated and, thus, our team was...More

Reviewed 1 week ago via mobile

As ever high standards from the Shangri La. Too end welcome and service through delivered in the usual Asian way with the added charm and warmth of a Japanese hospitality. Superb rooms and bathrooms superbly appointed. Breakfast offering again the usual high quality Asian buffet....More

Thank Jezblanc
Response from MarcusBauder, General Manager at Shangri-La Hotel, TokyoResponded 5 days ago

Dear Jezblanc, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we hope to be able to welcome you back in the near future. Sincerely, Marcus Bauder General Manager

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$528 - US$1,021 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Chiyoda
#1 Business Hotel in Chiyoda
#1 Spa Hotel in Chiyoda
#3 Romantic Hotel in Chiyoda
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$528 - US$1,021 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Chiyoda
#1 Business Hotel in Chiyoda
#1 Spa Hotel in Chiyoda
#3 Romantic Hotel in Chiyoda
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (1275)
Room & Suite (466)
Dining (129)
Pool & Beach (18)
Business Centre & Event Rooms (4)
Nearby
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's
also a downtown area with shops that were founded over
a hundred years ago. Department stores and luxury
boutiques line the route from Nihonbashi to Ginza.
It's a long established tradition to shop and stroll
while the road is closed to traffic. Luxury hotels,
world class cuisine from talented chefs, and a
collection of glitzy clubs will make this area popular
...More
Questions & Answers
Ask a question
Nikki D
1 August 2018|
AnswerShow all 4 answers
Response from travellingf0rw0rk | Reviewed this property |
Yes
1
Vote
roadster76
2 June 2018|
AnswerShow all 2 answers
Response from C B | Reviewed this property |
If you are famous, they won't even notice your tattoos
1
Vote
ongo51720
17 April 2018|
AnswerShow all 9 answers
Response from Mint-onmy-Pillow | Reviewed this property |
I thought the breakfast was outstanding. Plentiful with quite a few dishes to choose from. Amazing pastries too
0
Votes
Room Tips
"If you are a light sleeper, rooms facing the rail station may wake you with the sound of the rail cars on..."
swuwhit
2 million years ago
Read review
"Imperial garden view is nice."
H1790CQchristians
2 million years ago
Read review
"Sign up for Shangri-La's Golden Circle before booking a room!"
864darrenl
2 million years ago
Read review
"Go around the 28th floor and face north if possible, not noisy at all."
216allenp
2 million years ago
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing