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Shangri-La Hotel, Tokyo

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Traveller (1349)
Room & Suite (488)
Traveller (1349)
Room & Suite (488)
Dining (138)
Overview
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1-8-3 Marunouchi Marunouchi Trust Tower Main, Chiyoda 100-8283 Tokyo Prefecture See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
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Offers from Shangri-La Hotel, Tokyo
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Reviews (1,703)
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983 results
Traveller rating
858
98
18
7
2
Traveller type
Time of year
LanguageEnglish
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858
98
18
7
2
Show reviews that mention
All reviews horizon club escort service train station lobby lounge corner room narita express meet and greet daimaru department store nespresso machine office building little things beautiful room rain shower wet room city view perfect service luxurious hotel
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1 - 5 of 983 reviews
Reviewed yesterday via mobile

Flawless. I stayed at the Shangri-La Hotel, Tokyo for a business trip in November 2018. It was my first stay there and I was very impressed. The hotel is located vey conveniently right next Tokyo station where the Narita Express arrives from the airport. Plus,...More

Thank mschoe64
Reviewed 1 week ago

I have always been partial to Shangrila Hotels and so I cannot help but compare this with my favorite Shangrila, the Shangrila at BGC in the Philippines. I was pleased to note that as soon as we entered the hotel, that familiar Shangrila ambiance was...More

Thank rjpulido
Response from MarcusBauder, General Manager at Shangri-La Hotel, TokyoResponded 3 days ago

Dear rjpulido, Thank you very much for your review. We are pleased to know that you had a most enjoyable stay and your comments will motivate our team to continue raising the bar going forward. I apologize for the shortcomings related to the airport transfer....More

Reviewed 1 week ago via mobile

I took my family to Tokyo and stayed at the Shangrila. The horizon lounge was worth every penny! The service and staff are spot on and it made my life easier with managing my family breakfasts and snacks at noon and in the evenings. The...More

Thank Tripmama8972
Response from MarcusBauder, General Manager at Shangri-La Hotel, TokyoResponded 3 days ago

Dear Tripmama8972, Thank you very much for completing our online survey. We are pleased to know that you had a most enjoyable stay and your wonderful comments will motivate our team to continue raising the bar going forward. We would be very much looking forward...More

Reviewed 1 week ago

Positives on the Shangri-La. The staff is helpful, the facilities are excellent, the view is good. As noted, its right near the Tokyo train station and located near the imperial palace, some pretty amazing shopping, lots of businesses, etc. etc. The beds are awesome. The...More

1  Thank idbinnyc
Response from MarcusBauder, General Manager at Shangri-La Hotel, TokyoResponded 3 days ago

Dear idbinnyc, Thank you for taking the time to share your feedback. We are sorry to learn that the design of the hotel did not meet your expectations, but we hope to be able to make up for it with even better service during another...More

Reviewed 1 week ago via mobile

I have stayed at the Shangri-La, Tokyo twice now and it never disappoints. Just had a short two day stay on business. They met all my pre-trip requirements which were waiting in my room (tea, fresh milk) when I arrived and an upgrade on check-in....More

Thank CharlieAnd
Response from MarcusBauder, General Manager at Shangri-La Hotel, TokyoResponded 3 days ago

Dear CharlieAnd, We appreciate that you have taken the time to review our hotel. We are very pleased that we have been able to exceed your expectations and we hope to be able to welcome you back to Shangri-La Hotel, Tokyo soon. Sincerely, Marcus Bauder...More

View more reviews
About
Description
The splendid Shangri-La Hotel conveniently located adjacent to Tokyo Station. Guests will appreciate Shangri-La's unique brand of hospitality and service, as well as the very finest facilities and amenities More while staying within the comfort and warmth of this luxurious Tokyo hotel. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Sauna
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Spa
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
200
Price range
US$535 - US$1,279 (Based on Average Rates for a Standard Room)
Also Known As
Shangri-La Hotel, Tokyo Hotel Chiyoda
,
Shangri La Tokyo
,
Shangri La Chiyoda
Location
Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza, Tokyo Nihonbashi
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
200
Price range
US$535 - US$1,279 (Based on Average Rates for a Standard Room)
Also Known As
Shangri-La Hotel, Tokyo Hotel Chiyoda
,
Shangri La Tokyo
,
Shangri La Chiyoda
Location
Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza, Tokyo Nihonbashi
Photos
Traveller (1,349)
Room & Suite (488)
Dining (138)
Pool & Beach (19)
Business Centre & Event Rooms (4)
Nearby
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's
also a downtown area with shops that were founded over
a hundred years ago. Department stores and luxury
boutiques line the route from Nihonbashi to Ginza.
It's a long established tradition to shop and stroll
while the road is closed to traffic. Luxury hotels,
world class cuisine from talented chefs, and a
collection of glitzy clubs will make this area popular
...More
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Questions & Answers
Ask a question
Sophie A
17 August 2018|
AnswerShow all 3 answers
Response from Jezblanc | Reviewed this property |
Narita to The Shangri la is just over an hour on the NEX. Haneda is closer I believe, but I can’t comment in the transfer times. Narita is the more common intercontinental airport I understand.
0
Votes
Nikki D
1 August 2018|
AnswerShow all 5 answers
Response from travellingf0rw0rk | Reviewed this property |
Yes
1
Vote
roadster76
2 June 2018|
AnswerShow all 2 answers
Response from C B | Reviewed this property |
If you are famous, they won't even notice your tattoos
1
Vote
Room Tips
"Horizon Club rooms are always the best"
rjpulido
1 week ago
Read review
"The rooms are average size. You may need to upgrade if you want a larger space."
jamiepdx
1 week ago
Read review
"Club is worth it (if you don't have a child with you)"
je22
14 Oct 2018
Read review
"Make use of the hotel's "meet and greet service", to help you navigate through Tokyo Station"
nmcslg
3 Oct 2018
Read review
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