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Hotel Chinzanso Tokyo

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Traveller (957)
Room & Suite (525)
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Overview
  • Excellent66%
  • Very good27%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“four seasons”(24 reviews)
“beautiful garden”(18 reviews)
“luxury hotel”(9 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star accommodation
All hotel details
Additional information
Offers from Hotel Chinzanso Tokyo
Offers & Announcements: Book 60 days earlier!
Offers from Hotel Chinzanso Tokyo
Offers & Announcements: Book 60 days earlier!
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (793)
Filter reviews
234 results
Traveller rating
173
43
11
6
1
Traveller type
Time of year
LanguageEnglish
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173
43
11
6
1
Show reviews that mention
All reviewsfour seasonsbeautiful gardenluxury hotelan oasisjapanese gardenroom serviceil teatrohotel gardensoba restaurantthe nearest train stationexecutive suitel occitaneimpeccable serviceluxurious roomskobe beefcharming hotelyu spa
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1 - 5 of 234 reviews
Reviewed 4 days ago via mobile

My wife and I spent 4 nights at the Chinzanso Hotel in August on our first time ever to Tokyo, which was perhaps the last great city we had never visited. We we charmed by the Japanese and the hotel. In terms of customer service,...More

Thank John T
Reviewed 1 week ago

We spent a few days at Chinzanso at the end of April and it has been a great experience again. The service is great and the food is an absolute treat whether you wish to opt for any of the restaurants or have your meals...More

1  Thank sangre76
Response from htl-chinzansotokyo, Director of Guest Services at Hotel Chinzanso TokyoResponded 1 week ago

Dear sangre76 Sama, Thank you for your second stay! And we also wish we can welcome you again. The garden looks very different near the end of November and also the winter has a different charm. You will enjoy either season! With warm regards, Andre...More

Reviewed 1 week ago

Beautiful hotel with amazing customer service. Everyone was extremely friendly and helpful. The location was a short walk from local train. The hotel grounds are beautiful. Our room had a view of the garden which was very nice.

1  Thank Brandee B
Response from htl-chinzansotokyo, Guest Relations Manager at Hotel Chinzanso TokyoResponded 1 week ago

Daer Brandee B Sama, Thank you for visiting Hotel Chinzanso Tokyo. It is a pleasure to read your review and we will be more than happy to welcome you back in the future. With warm regards from the Guest Relations Department!

Reviewed 2 weeks ago via mobile

Well this was my third trip this year to Japan on business and I now always stay at the Hotel Chinzanso Tokyo. Why, well the rooms are spotless and have everything you need . The main reason id the high service levels as nothing is...More

1  Thank Amy J
Response from htl-chinzansotokyo, Director of Guest Services at Hotel Chinzanso TokyoResponded 1 week ago

Dear Amy J Sama, Thank you for visiting us again and making our hotel your home in Tokyo. You mentioned that you might be back in October. We will be glad to welcome you and provide the highest standards in service again. Thank you once...More

Reviewed 2 weeks ago via mobile

Perfect! With a 600 years old tradition Japanese garden of “Mountains of Camellias” +roomy English Regal styled room +Highest Standard of Japanese Hospitality Service. What more can one ask for? The perfect spot to stay away for busy, overcrowded centre of Tokyo, yet just a...More

2  Thank EllyCheung
Response from htl-chinzansotokyo, Director of Guest Services at Hotel Chinzanso TokyoResponded 1 week ago

Dear EllyCheung Sama, Thank you! It is nice to read that you had a perfect stay with us. Please visit us again to enjoy the highest standard of Japanese Hospitality again here at Hotel Chinzanso Tokyo, The Hotel on Camellia Hill! With warm regards, Andre...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$248 - US$540 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$248 - US$540 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (957)
Room & Suite (525)
Dining (140)
Pool & Beach (12)
Amenities (64)
Business Centre & Event Rooms (15)
Nearby
Ikebukuro
Ikebukuro is an area of massive development. Several
thousand tenants occupy two giant department stores
and shopping malls, where all sorts of shopping and
gourmet foods can be enjoyed. The 60-story building at
the east entrance of the station, Sunshine City, is a
landmark within Ikebukuro and features an aquarium,
planetarium, theme park as well as an observation
platform. The popular name for the western side of
...More
Questions & Answers
Ask a question
Jen W
16 May 2018|
AnswerShow all 3 answers
Response from htl-chinzansotokyo | Property representative |
Dear Jen W, Thank you for your inquiry. At the moment there are quite a few fireflies in our garden. It is impossible to predict nature, and we cannot be certain when is the last day to see them. Around the middle of June... More
1
Vote
floridacruisegirl201
25 January 2018|
AnswerShow all 3 answers
Response from htl-chinzansotokyo | Property representative |
Dear Guest, Thank you for your question. I believe you have already been informed by us and we received your booking. We are happy to welcome you soon!
0
Votes
Anna D
27 October 2017|
AnswerShow all 7 answers
Response from htl-chinzansotokyo | Property representative |
Dear Ms. Anna D, Thank you for your question and my apologies for the late reply. Unfortunately, our hot spring bath is only for hotel guests and for visitors who do book a treatment at the spa. The spa facilities are not... More
1
Vote
Room Tips
"high floor for the best view"
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"Think they are all good"
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"Get garden view, top floor better"
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"Garden view is nice; but look for deals with breakfast and/or spa access included."
Read review
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