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DoubleTree by Hilton London Heathrow

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Traveller (222)
Room & Suite (140)
Dining (32)
Overview
  • Excellent34%
  • Very good44%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“double tree”(67 reviews)
“warm cookies”(29 reviews)
“hoppa bus”(81 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
Additional information
Offers from DoubleTree by Hilton London Heathrow
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from DoubleTree by Hilton London Heathrow
Special Offer: 25% off* - Summer Sale
Hotel deals
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,676)
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1,619 results
Traveller rating
567
653
243
93
63
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LanguageEnglish
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567
653
243
93
63
Show reviews that mention
All reviewsdouble treewarm cookieshoppa bustesco expressclose to the airportbath roadhounslow westupon checklondon heathrowflight pathone night stayan early flightcar parkcomfortable staytube stationfollowing morningovernight stay
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1 - 5 of 1,619 reviews
Reviewed yesterday

Arrived mid evening to check in, only 1 clerk was working and we had a pretty long wait. The design of the front desk area is poor as the loudness of the bar makes it impossible to hear the front desk clerk talk. When we...More

Thank dawright0310
Response from Rukhsana H, Manager at DoubleTree by Hilton London HeathrowResponded today

Dear Reviewer Thank you for taking the time to share your experience about your recent stay at our hotel. Your comments will help us as we continually work to improve our guest experience. The check in area is a new concept of open lobby and...More

Hotel's Favourite
Reviewed 19 June 2018

Good value, great service. We were a group of 3 on a family vacation and stayed 7 nights during early June 2018. I chose this hotel because it would be easy to reach from the airport (important after a 20+ hour’s journey with luggage) and...More

Thank Totinsky
Response from Rukhsana H, Manager at DoubleTree by Hilton London HeathrowResponded 19 June 2018

Dear Totinsky Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Its always a pleasure to read the positive feedback. At DoubleTree by Hilton, we promise to do whatever it takes to...More

Reviewed 3 days ago

I have stayed at this hotel on business several times since my first review, and my experience has been much better than that first time. The WiFi now works well in all rooms I stay in. The friendly staff and their willingness to accommodate my...More

Thank Gershon J
Response from Rukhsana H, Manager at DoubleTree by Hilton London HeathrowResponded 2 days ago

Dear Reviewer Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to...More

Reviewed 5 days ago via mobile

What makes a Great hotel is not that there are no mistakes...it’s what they do when one arises. We arrived late from the train and the booking we thought we had was not in there system. We had a voucher from our agent; but they...More

Thank John R
Response from Rukhsana H, Manager at DoubleTree by Hilton London HeathrowResponded 2 days ago

Dear Reviewer Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to...More

Reviewed 1 week ago

We experienced the hotel as luxurious--a soaking tub and quiet air conditioning. Excellent service and spotless accommodations at a price that is surprising in the Heathrow area. A fridge would have been an extra bonus.More

Review collected in partnership with DoubleTree by Hilton
Thank kriskh2018
Response from Rukhsana H, Manager at DoubleTree by Hilton London HeathrowResponded 6 days ago

Dear Reviewer Thank you for taking the time to share your experience about your recent stay at our hotel. Your comments will help us as we continually work to improve our guest experience. At Doubletree by Hilton, we promise to do whatever it takes to...More

View more reviews
About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$74 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$74 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (222)
Room & Suite (140)
Dining (32)
Amenities (17)
Questions & Answers
Ask a question
Rich B
22 July 2018|
AnswerShow all 2 answers
Response from John R | Reviewed this property |
Taxi. Only takes 10 minutes. Hop on Hop Off can take more than an hour. The price difference is worth the time. HOPO costs five pounds per person cash or contactless (ie non-US) credit cards in Pounds only. Taxi is 15 pounds... More
0
Votes
ec92
7 May 2018|
AnswerShow all 4 answers
Response from Philip W | Reviewed this property |
Yes they do.
1
Vote
Room Tips
"If you like plane watching, ask for a room overlooking Bath Road."
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"If catching a flight use the Airport shuttle, that way you don't have to worry about parking the car."
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"Use the app to check in and select your room"
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"Don't book a King Deluxe, its a bate and switch."
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