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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Yama Shizen has 39 apartments, ranging in size from Studio Rooms to 3 bedroom Penthouses. It is ideally located in upper Hirafu Village, with excellent access to the slopes, shopping, hot springs, and all the best restaurants. Designer interiors, contemporary architecture and the latest in alpine materials, Yama Shizen offers superior levels of quality, comfort and privacy.
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Property amenities
Shuttle Bus Service
Public Wifi
Free High Speed Internet (WiFi)
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Wheelchair Access
Restaurant
Airport Transportation
Concierge
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Room features
Kitchenette
Non-Smoking Rooms
Air Conditioning
Microwave
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Mountain View
HOTEL CLASS
Reviews (146)
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125 results
Traveller rating
91
28
3
1
2
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Time of year
LanguageEnglish
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91
28
3
1
2
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All reviews short walk upper village ski valet arrange things the ground floor cooked dinner ski gear outdoor jacuzzi lots of natural light valet service hirafu gondola on a daily basis living area fully equipped kitchen spent a week lift passes easy ski
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1 - 5 of 125 reviews
Reviewed 3 weeks ago

Very clean and nicely maintained. Easy ski storage. Within walking distance to everything in Niseko. Distance from slopes not fare,The staff is bilingual (or not bilingual - simply speaks English and Chinese ) so super easy to communicate, they arrange things quickly and are very...More

Date of stay: November 2018
Thank GraceTing
Reviewed 27 June 2018

From the booking of the accommodation to check out, all aspects of service were excellent. There was good communication via email before arrival giving details instructions and offer of assistance when needed. I booked the Yama Shizen Penthouse 602 East for my family of 6....More

Date of stay: June 2018
Thank vchee2017
Response from Renaud T, Hotel Manager at Yama ShizenResponded 17 July 2018

Dear vchee2017, Thank you very much for your review of Yama Shizen. I am very glad you enjoyed your stay, especially the views of Mt Yotei and the convenient location. I hope you can enjoy the jacuzzi new time as it is a great way...More

Reviewed 29 March 2018

We spent a week at Yama Shizen in March. It's comfortable, well appointed, conveniently located in the village. The staff is bilingual (or not bilingual - simply speaks English!) so super easy to communicate, they arrange things quickly and are very responsive. We had a...More

Date of stay: March 2018
1  Thank Lifou T
Response from Renaud T, Hotel Manager at Yama ShizenResponded 5 April 2018

Dear Lifou T, Thank you very much for taking time to leave a review about Yama Shizen. I am very happy to hear you found your studio room to be well appointed and convenient. As you mentioned, the 1, 2 and 3 bedroom apartments all...More

Reviewed 26 March 2018

Super pick-up & delivery service to/from Hirafu Welcome Center for transportation booked by Niseko Central. Stayed in studio – worked very well for 2 adults. Very clean and nicely maintained. Easy ski storage. Within walking distance to everything in Niseko. Distance from slopes not fare,...More

Date of stay: March 2018
1  Thank Mette282
Response from Renaud T, Hotel Manager at Yama ShizenResponded 26 March 2018

Dear Mette282, Thank you very much for your review of your stay in our Yama Shizen studio room. I am glad to hear you enjoyed the central location of the building and the service we provided. Should you wish to do some cooking, our 1,...More

Reviewed 12 March 2018 via mobile

We had the Penthouse 601 at Yama Shizen West with 3 bedrooms, 3 bathroom and an outdoor jacuzzi and an awesome view of the slopes. Proximity to the slopes is awesome and Yama Shizen did a few extras for us like express check-in, dropping them...More

Date of stay: March 2018
Thank JazzyJas
Response from Renaud T, Hotel Manager at Yama ShizenResponded 19 March 2018

Dear JazzyJas, Thank you very much for taking time reviewing your stay in the Yama Shizen Penthouse. I am glad you enjoyed the apartment, its location and the services we provided. The mountain views from West 601 are spectacular, especially at night with the night...More

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Questions & Answers
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Keith G
25 November 2017|
Answer
Response from GregT1995 | Property representative |
Hi Keith, there are different types of coffee machines and setups in each room in Yama Shizen. Some will have a coffee plunger, others De'longhi or Nespresso machines. If you would like to know the exact type, please... More
1
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c n
9 July 2016|
AnswerShow all 3 answers
Response from GregT1995 | Property representative |
Dear c n, Thank you for your question. There are trains running from Kutchan Station (10 mins. from Hirafu) to Toya Station. The journey takes more than 3 hours with a change of trains at Oshamambe. As kindly mentioned by... More
1
Vote
c n
9 July 2016|
AnswerShow all 5 answers
Response from GregT1995 | Property representative |
Dear c n, Thank you for your question. As kindly mentioned by Susan A, HT Holidays can certainly pick you up complimentary from Kutchan Station at any time during the winter season, or from 9am-5pm during the summer... More
1
Vote
Room Tips
"the East wing is MUCH better than the West wing"
B7430RXanthonys
15 Feb 2018
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"502 brilliant views up the mountain"
M757QPjeffc
4 Feb 2018
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"We stayed in the East tower at the back We had an awesome view but if you stayed at the front you might get..."
885danir
1 Apr 2017
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"The rooms on level 5 facing the mountain give fantastic views up the mountain."
DaveMatthewsNZ
27 Feb 2017
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PRICE RANGE
US$116 - US$1,089 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hokkaido tracks holidays niseko hotel kutchan-cho
LOCATION
JapanHokkaidoKutchan-cho
NUMBER OF ROOMS
120
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