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The Mytton and Mermaid Hotel

508 reviews
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Traveller (145)
Room & Suite (44)
Dining (4)
Overview
  • Excellent33%
  • Very good27%
  • Average20%
  • Poor10%
  • Terrible10%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
3.0 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (508)Write a Review
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158
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53
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104
51
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1 - 5 of 505 reviews
Reviewed 1 week ago

Booked a table for Sunday lunch. Loads of food and plenty of vegetables ... Although the red cabbage was served in a big chunk and couldn't be separated A sharp knife to cut the meat would be appreciated Overall it was ok ..... But check...More

1  Thank mickjan36
Reviewed 1 week ago via mobile

Arrived Saturday pm prompt attention in sorting our rooms which were comfortable and clean. Staff were very helpful we ate at the restaurant on the Saturday evening and Sunday evening both meals were delicious according to all 4 of our party. The breakfasts were very...More

Thank moosehunter
Response from TheMytton, General Manager at The Mytton and Mermaid HotelResponded 1 week ago

Dear moosehunter, Thank you for taking the time to leave a review following your recent visit to us here at the Mytton & Mermaid Hotel. I am really pleased to read that you enjoyed your stay and both meals that you had with us. We...More

Reviewed 1 week ago

This was a dining experience. Arrived at hotel around 12:40 pm (appeared very busy) and waited for our guests in bar area, we had a table booked for 1.30pm. After our guests arrived we mentioned our booking to be told that someone was at our...More

1  Thank lozza1482
Response from TheMytton, General Manager at The Mytton and Mermaid HotelResponded 1 week ago

Dear Iozza1482, Thank you for taking the time to leave a review following your recent visit to us here at the Mytton & Mermaid. All feedback is very welcome and we will certainly take note of the points raised in your review. The service issues...More

Reviewed 2 weeks ago

BEWARE WHEN BUYING VOUCHERS ..... No change given or a futher voucher issued ... We were given a voucher as a weddding present to the value of 100.00.. our meal come to sixty pounds and we asked if we could have futher voucher to the...More

2  Thank beverleyconroy
Response from TheMytton, General Manager at The Mytton and Mermaid HotelResponded 2 weeks ago

Dear beverleyconroy, I am very disappointed to see that you have felt it necessary to leave a one star review following your visit to us here at the Mytton & Mermaid, particularly as by your own admission on the day you had enjoyed the meal...More

Reviewed 3 weeks ago via mobile

Tasteless lamb, under cooked soggy chips, boiled to death broccoli. Also bit of a scam as it states to order the sides, but meal came with about 2 kg of mash. Waiter should of explained the menu better. Total disappointment.More

3  Thank Jeanne G
Response from TheMytton, General Manager at The Mytton and Mermaid HotelResponded 2 weeks ago

Dear Jeanne G, I am sorry that you misunderstood the menu. To clarify the dish on the menu reads as follows "Slow Braised Shropshire Lamb Shank, rumbledethumps, greens, jus." We do work off the assumption that is there is anything the guest doesnt understand on...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Banquet Room
Laundry Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$96 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (145)
Room & Suite (44)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Lee V
13 September 2017|
AnswerShow all 4 answers
Response from TheMytton | Property representative |
Thank you for your question, we have never been asked about Cats before. If you can contact us directly then we can discuss this further.
1
Vote
ShalomRobinson
10 May 2017|
AnswerShow all 6 answers
Response from bettyholmes | Reviewed this property |
see answer above
0
Votes
14Jaycee
19 July 2016|
AnswerShow all 2 answers
Response from Michelle D | Reviewed this property |
Sorry I can't say as it's not something we need to know. I didn't see any dogs in the hotel whilst I was staying but I am sure a quick call to the hotel (the staff are most helfpul) would answer your question.
0
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12
Room Tips
"Ask for a room with a view of the river and bridge."
Read review
"Don't choose room 15"
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"Atcham suite with view river and old bridge."
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"river view perhaps?"
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