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I booked this property to celebrate a 20 year anniversary. It was one of the worst places that I have stayed at. You expect a certain quality when you look at big chain hotels (i.e., Marriott, Hilton, etc.) I booked this based on that and...More
We stayed at the Doubletree for a week and found this to be a different type of resort than we thought. The resort caters to a mix of locals and tourists - on weekdays we saw more tourists (smaller crowd), during the weekends, lots more...More
4 Thank TOM N
Response from DoubletreePuntarenas, General Manager at Doubletree Resort by Hilton, Central Pacific - Costa RicaResponded 22 March 2018
Dear TOM N:
Thank you so much for your lovely review about your recent stay at our Resort
I feel so happy about how pleasantly your stay was and I really appreciate you summarized many good things about our hotel, thank you for recognize our...More
I stayed at the resort from 8/8-8/15/18 with my family in the premium building (3222 & 3224). We had a great time in Costa Rica however the resort wasn't as nice as what I'm used to for a Doubletree. I'm also a Hilton Honors member...More
The Hilton resort was amazing, clean and best staff ever. We fell in love with Costa Rica. Victor at the pier got us a half day excursion and the driver Cali was the best! Will deffinetly fo back. The resort was outstanding, the beach isnt...More
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Response from DoubletreePuntarenas, General Manager at Doubletree Resort by Hilton, Central Pacific - Costa RicaResponded 2 days ago
Thank you so much for your review of your recent stay with us.
It is a motive of happiness to know according to your rating that you had a great time in our Hotel.
Thank you again; we will be honor to have...More
If this is the kind of resorts that Hilton runs then they are on the way down. Doors of hinges, areas of peeling paint. Service staff that 3 days did not restock the rooms. Coffee maker that would not work. Dirty elevator. Lousy food selections...More
1 Thank woodshedempty
Response from DoubletreePuntarenas, General Manager at Doubletree Resort by Hilton, Central Pacific - Costa RicaResponded 5 days ago
Thank you for taking the time to comment about your recent stay at our hotel.
We do understand from your comments that you were not satisfied with the overall experience and we sincerely thank you for bringing this matter to our attention, please...More