Villa Orchidea
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About
Finding an ideal family-friendly hotel in Vittoria does not have to be difficult. Welcome to Villa Orchidea, a nice option for travellers like you.
Villa Orchidea offers guests an array of room amenities including a minibar, air conditioning, and a refrigerator, and getting online is possible, as free wifi is available.
The hotel offers room service, to make your visit even more pleasant. The property also features a pool and a lounge. Guests arriving by vehicle have access to free parking.
If you’re looking for things to do, you can check out Museo del Carretto Siciliano, which is a popular history museum amongst tourists.
Villa Orchidea puts the best of Vittoria at your fingertips, making your stay both relaxing and enjoyable.
Location
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What got me was the young fair haired male teenager who runs the bar spent more time sitting outside smoking and using his smart phone when he should have been really attentive to the clients waiting in the bar. If I was the manager I would have kicked his backside from here to there.
However the front desk staff were absolutely super and I 'would' stay here again solely because it is not expensive and suffices for that "stop over" need.
Nearly all the other reviews are 'spot on' and give a very clear picture of what to expect so no surprises.
We arrived on day 31 to celebrate New Year's Eve by also booking four rooms for overnight stay. As soon as we arrived, we checked in, apparently the rooms are clean only flaw the air conditioners that do not work completely in any room. After reporting faults in the air conditioners at the reception, many many times , we were only provided with a stove so the other three rooms remained in the cold.
Even the dinner we were served was not the best. The appetizer was all in all good. The first one was acceptable except for the Gluten free one (served when the others were already in front of the second one), they served me a different pasta dish from the one written on the menu and the pasta was overcooked, so much so that it chopped up.
On the menu as a second course it said sea bass, but was served a fish that was not sea bass. (obviously Gluten free always arrived after a long time).
The chicken burger of the sandwich (baby menu ) was raw, as was the meat main which was obviously raw and after asking the waiter he replied “this type of meat is eaten like this”. Arrived at the time of the lentils we ask for clean dishes and we are told that the lentils are served in the same dish as the second course (which is unreasonable since it was dirty with fish). Also in a plate we found a dish.
The staff were not prepared, rude waiters, a waiter soiled the coat of one of us and they did not even give us the stain remover (also asked the manager who did not even bother to apologize).
Over New Year's Eve lunch, we thought we'd get away with it, but we didn't.
Usual history of gluten-free pasta inedible, dirty cutlery, tasteless dishes. In a meatball inside we found a toothpick. They didn't serve the gluten-free dessert because according to a waiter they didn't deliver it and in return they gave us a fruit plate.
Educational trip only to forget...
On April 22nd they book an overnight stay here for a school group, upon arrival (terror sets in) dirty rooms, cockroaches inside the rooms, showers that don't work, doors that open with a little force, etc. you can't see them here. things in 2024 children from 11/13 to suffer all this seems absurd to me, let's not talk about the food, miserable portions and without flavour, where are the children at 9.30pm at night forced to order a pizza, the best thing as a parent after having reported rightly the problem is called back to find out if it had been resolved, they answer the call but they don't realize they've left me on hold and at that moment a gentleman arrives and they start talking all sorts of things I don't want to list but I'll just let you think... after all the reports we decide the next day to change the hotel, the photos speak for themselves, a 60s hotel and then they have 4 stars 😭😭😭😭😭😭😭😭
Non-existent bars
Drink machine well stocked but never working! Not even for a bottle of water
Poor quality and quantity restaurant food
Room with sewer smell
The staff seems listless and nn interested in the customer
The leaves were fake taped to the wall to cover the ground
Horrible food
Service suitable for the restaurant
The quality / excellent price
But inside the location we are not
I had higher expectations of this place
It cost us €30 each, which included food.
Sadly it began to rain with lightning and thunder.We moved to the restaurant, food disgusting it was a 4 course set meal.
Starter bresaola and shaved parmigiano.
Next course pasta,aubergine( much imagination needed and a pair of binoculars) pine nuts and indescribable source.
3 course veal very dry and looked as though a lorry had driven over it.
Source tasted like something from a packet and puree potatoes.
Desert. A coconut flan with artificial cream.all above worthy of a motorway restaurant in the UK back in the 70s.
Needless to say it was a RIP off.
"Probably located away from the Pool which in the summer months will surely get noisy"Read full review
"If you want a quite room, don't book a junior suite (renovated room) but get one of the older rooms."Read full review
"My room was 211 just near the pool area. Fantastic interior, good a/c, good WiFi reception and i did sleep well."Read full review
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