We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

All You Need to Know About the Rooms
at Boca Beach Residence

Room/Suite (12)
Lowest prices for your stay
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
Lock in the lowest price from these sites
Hotels.comUS$109
TripadvisorUS$109
eDreams
Snaptravel
ZenHotels.com
Lol.travel
View all 8 deals
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Room review highlights
... Environment that want to offerte 3 service ( reception, room, and maintenance) very poor. There is a little...
... to the all inclusive resorts close by. A new modern suite hotel with private pool and beach access. Also good...
... the location. Once I arrived and paid, I was scored to the room with my family and a set of rules were given to us,...
Most popular question about the rooms
Can you have your own booze at the pool and on the beach? Is it possible to make your own meals in the room? Would you have a crib for a newborn? thank you in advance, E
Answer from richard z
Mar 2019 |
Sure. Discreetly. 😉

Reviews that mention rooms

Write a review
New York food wrote a review Sep 2019
3 contributions
Beautiful Sea view. Structure quite new But with a high number of problems for customers
1 Expensive The price compared to services and location.
2 food of breakfast and The restaurant Very Very Low quality not suitable for the type of
Environment that want to offerte
3 service ( reception, room, and maintenance) very poor. There is a little professionalism
Read more
Read less
Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Share
BigBoogla wrote a review Jun 2019
St. Maarten11 contributions3 helpful votes
A very pleasant alternative to the all inclusive resorts close by.
A new modern suite hotel with private pool and beach access. Also good security so you’re not constantly harassed by vendors.
On-site Italian restaurant is great!!
Plus a complimentary breakfast.
All the staff I have experienced are helpful and friendly.
I will return for sure!!
Read more
Read less
Date of stay: June 2019Trip type: Travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Share
Response from DianaC5645, Front Office Manager at Boca Beach Residence
Responded 5 Jul 2019
thanks for your review we are gonna be waiting for you best regard
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
VCity363 wrote a review Apr 2019
New Rochelle, New York20 contributions2 helpful votes
+1
Be aware of this Hotel, I’ve traveled to so many places and I have never experienced this type of service, the worst. The only reason why I am giving one star is because of the few employees who were really nice and the location.

Once I arrived and paid, I was scored to the room with my family and a set of rules were given to us, including if I wanted to have any family member visit me. I would had to pay $100,00 pesos or $20 per person, just to visit me (Not to stay, Just to visit me). When I told the receptionist by the name of “Blanca”, that I was not going to pay for that and never hear of this she became very rude and disrespectful screaming at us and slammed the door in our faces. At this point, I reported the incident to management and demanded my money back so I can go to another Hotel, they refused.

A lady by the name of Rosanlinda, was very apologetic about the incident and insisted that was not going to happen again and spoke to administration who was ok with my family vising without having to pay, as long as they didn’t use the pool and I was ok with that because they were going to just visit me for a few hours. After returning to the room/apartment, I realized, the room was not clean and the garbage from the previous guests was in the apartment. Once I complained, they sent a cleaning person who cleaned the apartment.

Security in the beach section was also very rude, some slim Italian guy was just as rude and disrespectful. He asked my husband if he knew all the rules of the hotel, we felt if we were in a boarding school and not on vacation. I never felt so uncomfortable in a Hotel, the worst customer service. Every time, my sister and niece visited, they harassed her to pay even thought they already knew about the arrangement with management.

The location of the Hotel was good because it was right in front of the beach, I have to say, some of the other employees were very nice, Rosalinda was always polite and very apologetic about what had happened, the employees at the restaurant and even the cleaning crew was very nice. The guys by the pool were also very friendly.

My message to management is to provide customer service classes to some employees and to treat the guess with respect so they can feel comfortable and can return and even refer friends and family. At times, it felt almost like discrimination, I am Dominican/American and after talking to some of the guest’s tourists in the hotel they said they never experienced that. This is the first time I experience this unfortunate situation; The Dominican Republic is known for having great people and making tourists feel welcome. This hotel needs major improvement on customer service when dealing with guests.
Read more
Read less
Date of stay: April 2019Trip type: Travelled with family
Rooms
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Share
johannaintal wrote a review Oct 2018
New York City, New York28 contributions14 helpful votes
I recently stayed here to attend a destination wedding where the bridal hotel did not have the greatest reviews. We decided to try our luck here and we were very pleased overall. The LOCATION of this place is a diamond in the rough - it isn't in the safest or nicest area of DR, however for the choices it is the best one. The facility was the most modern, clean, overall comfortable room and bed, nice shower and helpful staff. There is one restaurant downstairs and though I never got to try the complimentary breakfast, we were able to order anything on the menu (or created off the menu) at all other times and I must say the food was DELICIOUS. the pool was very clean and quiet, light music is played for guests. The beach is noisy with a lot of vendors that will bother you all day. The ocean water was nice - very shallow and blocked off with man made parameters so it is not rough seas at all. I wasn't crazy about this location of DR in general, but this hotel is definitely one of the better options.
Read more
Read less
Date of stay: October 2018Trip type: Travelled with family
Value
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Share
Response from DianaC5645, Marketing Department at Boca Beach Residence
Responded 15 Oct 2018
Thank you for the sincere and helpful review. We are glad you appreciated our hotel and its overall services as well as our internal Restaurant ( open to the general public) . As for the vendors we do keep them far from our portion of the beach with security because we understand that they might be a problem for our guests and thats why we provide lounge beach chairs and sunshades within the secured area for all our guests. Once again thank you for taking the time to share your experience. Kind Regards
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SoloWanderer77 wrote a review Sep 2018
Washington DC, District of Columbia1 contribution3 helpful votes
There were two occurrences during my stay when I was in my room and noticed my room door slightly opened upon departure. I figured I could have been the one to mistakenly leave it open when I came in until one night I was sitting on my balcony and my room door was opened by the security prior to knocking. I went to the front desk to complain and they dismissed my claims. I checked-out the following day.
Read more
Read less
Date of stay: August 2018Trip type: Travelled solo
Rooms
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
Helpful
Share
Response from DianaC5645, Marketing Department at Boca Beach Residence
Responded 17 Oct 2018
We are very sorry to hear. Please send un an email to info@bocabeachresidence.com with your full name and the dates of your reservation as well as the description of what happened so we can not only get to the bottom of this but also to give you a personalized gift card. We want to assure you that we have a very strict security and privacy policy. Thank you for sharing your review. Kind Regard
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Previous
12

Questions & answers about the rooms

Answer from richard z
Mar 2019 |
Sure. Discreetly. 😉
0 votes
PreviousNext
1