this hotel is one of the worst i have been to. when we first arrived at this hotel, we were not to impressed by the design and layout, not mentioning how little territory and nature was even there. there was litteraly 1 palm tree, half dead and small, making everything already clear. we got a "good room" however it was probobly the worst i have ever had. it was so small, that if someone was standing in the pathway, another person couldnt get threw. the tv was like 40cm long, the fridge wasnt really cold, the shower was crap! omg the shower door doesnt even have a real door. as you can tell even on the pictures the hotel posted, the door is a peice of glass that covers half of the shower letting water to flood the rest of the bathroom. our room was facing the pool, and so it was very far down a hallway, which STINKS so bad, and this hallway is super long and walking back and forth down it everyday multiple times a day is a nightmare. we had a room on the 5th floor which is sometimes considired the 4th and is very confusing, and the elevators? you can think twice. dear lord help with those elevators. half the time they dont work, it takes super long for the elevator to arrive that by the time it does, you could have gone up using the strairs back and forth twice. the elevators stop on all the floors, stink, super small, and the while we were there, a woman got stuck inside because it just staright up broke while she was using it and stoped. this is a disastor. the hotel lobby only has wifi in the lobby and the lobby doesnt have any air conditioning along with the rest of the hotel. the bar only has soda and beer, they have self serve juice and coffee machines which either just dont work or empty. if they do, its horrible. hot chocolate is milk mixed with water and orange juice is water mixed with orange food coloring and sugar. they have water slides but the arent fun, and hurt to ride on so i do not recommend. they have a sauna, - horrible absolutly terrible. the hotel gives no hair conditioning which isnt much of a problem but you know what is? their cleaning. its not consistant and not good quality. seems that all they do is make your bed, and shove dirt under your bed so its "out of the way" "clean" the beach isnt that great either. the shore is very dirty and the only clean water is out really far. the water has a weird gasoline green/brown substance that sticks to your skin, really hard to get o and permenatly stains your bathing suits, this stuff doesnt stay on your skin all the time or everytime but when it does... omg. there are lounges, but not dirrectly near the water so you have so walk on the burning sand to get to the ocean. but let me illaberate first theres sand then walk some more, rocks they more a mixture of both . there are also really bid rocks in the water that are very easy to cut yourself on. came home with bruises and cuts everywhere. Also, nothing is ever clean, the tables, the chairs, the lounges, beach, the public bathrooms ( which smell so so terrible that you have to hold your breath - this is NOT an exaguration, im not kidding its SO bad! ) there is never any napkins, salt pepper or options in the buffet. there is always a very long line up which should not exist in an all inclusive hotel. never any new options, the mini buffet beside the beach is poision and the dessert is nothing but different colored jelo. there is no control for people that smoke so its done every where and im not okay with that along with many other people. oh and did i mention how there is a 5$ deposit per towel? the towels smell bad, and have stains on them. bright yellow or brown stains. want a good vacation? PAY PAY PAY!!!!!!!! the banana ride isnt fun, dont go on it. the excursions? the only one i liked was Alanya Nature. do not go to the other one that claims to go to the red tower exibits, they dont and its not even guided by a tour guide. only fun excursion was Alanya Nature. this is the only one i recommend. as you can tell this hotel is an absolute nightmare to its core. please dont go there, save your money!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC