When entering the hotel it was comfortable, the receptionist named Riska are really helpful, made my day. The price are so competitive. The location was strategic, the room was comfortable, I tried non air-conditioned room, it was very cold at night. Clean big and comfortable room. Breakfast is also good, the food is also delicious, you have to try the spaghetti, it's delicious, there's a playground for kids, a nice swimming pool, even though the water is very cold. The hotel officer was friendly. Everything is perfect, only one concerns from me, the short balcony fence is very dangerous for children, I do not recommend children playing on the balcony.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from PalaceH5, Manajer at Palace Hotel
Responded 8 Apr 2019
Dear Mr. Teaczhey S On behalf of the Discovery Hotel & Resort management, we thank you for the positive reviews that you have given to Palace Hotel Cipanas. For the fence at Balcony our management will progress to make more higher than before. We always to provide the best service for you. We hope that you can visit our Hotel in the future. Best Regards, Manageme
This response is the subjective opinion of the management representative and not of TripAdvisor LLC