Date of stay: January 2019Trip type: Travelled with friends
The hotel is absolutely awful. The windows were broken, the third bed was a camp bed, something that wasn't mentioned while we were booking the room. Service was outrageous and the WiFi connection was slower than a grandfather's tractor.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from aurora p, Manager at Holiday Inn Milan - Assago
Responded 13 Jan 2019
Good morning Anon_ymous345689, first of all I'm really sorry not to see your name because I could have the possibility to check your reservation and the assigned room. I'm really sorry to read such a review; I can't understand what happened beceuse we didn't have complains about "broken windows" so I don't know if you are speaking of our hotel or maybe another. The third bed, as clearly written in the web site, is a sofa bed. We have written it in the web site. If you want better explain what happend we are here; in this way I can't understand. Thank you Aurora Pippi Resident Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC