If coming from QENP, then take your time driving as the roads are fragile and narrow to say the least, but rewarding in thrilling mountainous views.
The resort is basic but location is perfect, only being a few minutes from where the actual trek takes place. Two types of accommodation are available - tented and ensuite rooms. Our ensuite was average at the most, that served us hot water but had gritty decor, chilly conditions day and night with no electrical power points. All the action seemed to be at the restaurant area, which included a make-shift reception, wooden open fire, surprisingly strong wifi and many charge points. The staff are very adaptable if the set food menu doesn't take your fancy with other options being available, but on a whole the food was good considering our location. Staff here as per usual very helpful and polite with requests, packed lunch and luggage transferring. Help is definitely needed with luggage with the awkwardness of getting to/from the room. Coldness is common here due to the region so extra layers are a must, and you'll also need a torch to get back to your room when dark. Overall this place has it's positives and negatives, but for 2 people 2 nights BLD at 273 usd then you can't really ask for much more...
Reasonably priced accommodation with lovely views. We stayed in the tents, which have lockable doors installed which were a good idea. One of our party stayed in one of the en suite rooms which were also good. Food seems to have improved since other reviews as we always found the food to be of a good standard. Fiona was a fantastic host, did everything she could to make us feel welcome. I’d definitely stay again if traveling on a budget.
There were a few things that happened in this place that I have never experienced before.
When we arrived we went into our self contained tent, I had to use the restroom but I discovered that the water does not flush. We were told we can move to a room (without a view) but we said that we will use the common bathroom. Luckily the plumber was in town and was able to fix it. At night we wanted to take a shower and we were surprised that the hot water only works when you hold the shower handle at one meter hight. There was no water coming our once you raise it to a normal hight. We were told that this how it is and there is nothing else to do.
Their response and accountability were far from helpful or satisfying. Please check other options if possible.
Ps, the food wasn't good also...
We stayed here after gorilla trekking, we were wet, cold and miserable but our spirits were lifted on arrival, when the staff rushed with umbrellas to usher us in the restaurant. They brought a charcoal stove and coffee to warm us up and showed us to our en-suite tent with beautiful views.
The tent and bathroom are basic, but they had hot water ready for us and a hot water bottle before bed. Perfect.
The food was ok, but the really great thing about this place was the staff, they were kind, effecient and gave us 5-star service. A great place to stay.
We stayed in an en-suite tent. It was basic but reasonable, considering that we were so remote. The attached bathroom was clean. The staff were very helpful and friendly. The food was nothing special but also not terrible. The views from the place are spectacular. You can even go out for a walk around the village and shop for local crafts.