We had the great pleasure to stay in an ocean front, ground floor apartment (2 BR) in mid October. We had booked a garden view apartment but they gave us a free upgrade, which was really nice.
The first thing I want to mention is how exceptionally friendly and professional the staff was. Everyone of our requests was met rapidly! Everyone was incredibly kind and polite.
I would like to mention especially the staff at the apartment reception, at the spa, the room maid, and I had a very fortunate experience with housekeeping support,when I had a "complication" with my car. Thankyou again for your help and a BIG compliment to all staff.
The apartment was well equipped and very clean. I only missed an electric water kettle for my tea. Coffee machine was with filter, not a capsule machine, which we liked. Huge fridge w. freezer.
The view from the master bedroom and terrace was stunning. No sound but the ocean waves! It was just a walk out the security gate and on to the fabulous giant beach. Lovely shells and very clean.
We were told the south of Spain was having kind of a cold spell, the wind was fresh and envigorating. The hotel grounds were kept immaculate and the pools very clean. The outside pools were too cold for me but there´s always the indoor pool in the spa which was lovely. The outdoor pools all had life guards on duty.
Sleep quality was exceptional. As I found the matresses a bit hard, reception had housekeeping bring all of us toppers within minutes and I slept even better than at home. :-) Very comfortable beds, also considering two of our party are 6´5" ( 1.9m) tall.
Wonderfully equipped bathrooms as well. Lovely hot water.
We took advantage of the fitnessc center . Very well equipped.
We did not have the time to go to any of the restaurants of the premises.
You can ask reception any time for recommendations. We had a rental car to get around and a personal parking spot assigned to us in the building garage.
I can highly recommend going to Vejer de la Frontera, lovely white village. We also went to the Mar y Monte reaturant and had a wonderful steak dinner.
Free Wifi was great in our apartment.
I can highly recommend staying at the Aparthotel Novo Resort and we will certainly return. Thankyou for a wonderful stay.
We stayed in a 2 bedroom apartment which was very spacious.
I had my children with me (2 & 4) and they loved the pools, the water slides, the wildlife in the ponds, the playground, the play fountains, and my daughter took part in a children's cooking course which they adapted for her being vegetarian. The the gardens are lovely.
The beach is down quite a few steps but well worth it, what a stunning beach!
I didn't try any of the restaurants.
We had a three bedroom apartment which was huge! Very well equipped and nicely decorated and furnished. It was great having the space and privacy whilst having the full use of the hotel services and grounds. We've stayed in some great hotels over the years but the grounds of the Barcelo are the prettiest we've seen. Beautifully landscaped and felt like a real oasis. There was a good choice of pools, none of which were ever busy and there was no issue with getting a subbed (bliss!).
The hotel is probably 90% Spanish guests (at least) and we decided that this was why there wasn't an issue with sun beds. The Spanish get up much later (most weren't heading to the pool until at least mid day) and stay up much later, as a result the restaurants aren't busy either until 10pm ish.
Staff were friendly and helpful, food was delicious, bar service efficient.
All in all we couldn't fault this hotel and will definitely return.
The Apartments are part of the 5 star Barcelo Hotel, the grounds are beautiful, 5 pools an impressive Spa and only a 2 min walk to the beach (though some of the other Hotels do have direct access to the beach). There is also a relatively big supermarket around 10 mins walk from the resort.
Great for kids, the kid's area is magnificent, especially the water slide.. The whole place is very peaceful.
My only complaint or observation, (and a petty one), is that the Kitchen could do with a Kettle and the Living room with a DVD player. There were also a lack of bins in the toilets ,bed rooms, and Terrace these would have been helpful..found it a little strange that the only place to throw rubbish was placed in the kitchen...
Nice resort. Not very crowded at all when we were there. Beach was packed, but resort is gated and fenced so never any issues at pools. Kind of an odd set up that the condos aren't exactly part of the hotel but use the same amenities. We had a 3 bedroom/ 3 bathroom condo and it was huge. Plenty of space for family of 5. Very nice kitchen with large fridge, oven and stove. Only one small tv which was a bit odd. Pools were well maintained and no fighting over pool chairs like happens in some resorts :) Pretty deserted area so you need a car. Beaches were crowded on weekend, but pretty deserted early in am and after sunset.