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at Cardrona Hotel
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Guests1 room, 2 adults, 0 children
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Room review highlights
... to doing so just before Christmas. Stayed in a Twin Queen Room which was extremely good value for money (not sure if they...
Lovely old hotel, amazing staff and wicked food. Our room didn’t have a bar fridge but staff quickly organised a bag of ice for...
... at the Cardrona Hotel for 2 nights over Christmas. Our room was large, well appointed and looked out onto the beautiful...
Most popular question about the rooms
... for the 3 nights of 9-10-11/02/16. As my wife has limited mobility we require level room access with few if any steps or stairs. We also require a step-in shower, one that...
Answer from CardronaHotel
Nov 2015 |
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Reviews that mention rooms
Write a reviewI've dropped in for a drink here several times and always wanted to stay, so I finally got around to doing so just before Christmas. Stayed in a Twin Queen Room which was extremely good value for money (not sure if they have lower rates currently due to Covid). I can barely fault the room, it was spotlessly clean and in very good nick. The only negative was the TV which was from the early 90's, but I believe the upgraded rooms have newer TV's.
The pub was its normal historic self and the gardens out back are beautifully maintained. My friend and I often commented how good it would be to hire out for a significant birthday or wedding. The menu choice was limited, but did the trick as I imagine most people only stay a night or two.
The only problem we had was on our second night when we came out for dinner a little before 8:00pm and were told the pub was closed! Nobody had mentioned closing hours to us during our stay so we went to bed hungry that night. Luckily we had a bottle of wine from the vineyards to keep us watered :-) There was no manual in our room with hours which could have avoided that problem, and that actually would have been most useful to us as we also wanted info on the distillery and local walks etc too.
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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Response from Cardrona Hotel, Owner at Cardrona Hotel
Responded 2 days ago
Thank you so much for taking the time to leave us this review! We are very pleased that you enjoyed your room and stay! We are certainly aware of the TV situation, we have had plans to upgrade these for a while, which have just been a bit slowed down due to the COVID situation. We agree - we have hosted some pretty epic parties and weddings here over the years! I am so sorry to hear about you missing out on dinner! This should not have happened - we do always advise guests to make a booking in advance for dinner (especially these days with such unpredictable traffic flow down our way) - this way we are aware of any guests expecting dinner on a given night - we are so sorry if this was not communicated to you, it would have been included in your welcome emails, however, staff should also have communicated this. We are experiencing staff shortages at the moment and trying to navigate this as best we can - but do always intend to provide the best of service! We will take on board all your comments, and perhaps we will see you back for your next significant birthday?? Very best wishes from us for the year ahead! CH
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lovely old hotel, amazing staff and wicked food. Our room didn’t have a bar fridge but staff quickly organised a bag of ice for our esky. Special thanks to Chris who made sure our stay was memorable. Beautiful gardens and even a hot tub for guests.
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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Response from Cardrona Hotel, Owner at Cardrona Hotel
Responded 2 weeks ago
Thank you for this review Donna, We are so pleased you enjoyed your stay with us! I will be sure to pass on your special thanks to Chris! Very best wishes from us, CH
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
We stayed at the Cardrona Hotel for 2 nights over Christmas. Our room was large, well appointed and looked out onto the beautiful gardens outside. Beds were large and comfortable. Our Christmas lunch was delicious. The Cardrona hotel has lots of quaint touches that make it special - well tended gardens to enjoy a drink, a spa outside for guests, playground for kids, an outdoor fireplace and a sweet little gift shop nearby. It makes it the perfect place to rest and relax. But like everything in hospitality what makes the difference is the staff - the team at Cardrona were fantastic. From the friendly woman who took my booking, to the housekeeper who did a lovely job servicing our room to the bar staff who still had a smile on their dial in the evening after a hectic Christmas day, we thought they bent over backwards for us. Thanks for making our Christmas a bit special - we really needed it after last year. Look forward to staying with you again.
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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Response from Cardrona Hotel, Owner at Cardrona Hotel
Responded 3 weeks ago
Thank you very much for this absolutely lovely review. We are so thrilled that we were able to provide you with a very special Christmas experience, especially after a tough year had! We appreciate you choosing to stay with us, and we hope to be able to host you again some time. All the very best from us for the new year, CH
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
My husband and I stayed a night recently at the Cardrona Hotel, we stayed in The Captains Room and it was lovely. The bed was super comfortable and I loved the thickness of the duvet. The room was superbly appointed with rustic finishing touches that suited the decor of the hotel - the attention to detail in choosing the furniture and fittings was obvious.
The bathroom was large and again the fittings suited the character of the room and the hotel.
We dined at the restaurant for both dinner and breakfast - the food was delicious and the service was very good
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Room Tip: The Captains Room was lovely - highly recommended.
Value
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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Response from Cardrona Hotel, Owner at Cardrona Hotel
Responded 28 Nov 2021
Hi Taryn, Thank you so much for this lovely, review. We do very much appreciate when our guests notice the smaller details, such as décor choices, that so much of our time and care go into! We are so very pleased that you had a wonderful time during your stay with us. We hope to host you again one day in the future! All the very best from us, CH
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Very nice, atmospheric place, room small but comfortable and clean. Would have been amazing if we had snow, but not to be. Pub very busy, but once the day trippers left it was peaceful. Food was great and not too expensive. Definitely recommend a visit.
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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Response from Cardrona Hotel, Owner at Cardrona Hotel
Responded 28 Jul 2021
Thank you so much for taking the time to leave this review. We wish it would snow down to our level more often as well - it's certainly very special when it does though! We are so very pleased that you had a great stay, and very much appreciate your recommendation :) Very best of wishes from us, CH
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Questions & answers about the rooms
Answer from CardronaHotel
Nov 2015 |
Hi there,
Firstly, my apologies for the late reply. We have 16 rooms, some of which are upstairs but others that are at ground level. Our showers are all walk in (except one) and some of our rooms open on to the garden with no steps required so I think you would definitely find it suitable for your wife.
If you decide to book please phone us rather than booking online so we can make sure we give you the most appropriate room.
Best wishes,
Alexis
Cardrona Hotel
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