I found this property to be better than anticipated during my visit to my son in San Antonio. My king room was clean and the furnishings new and up to date. The bed and linens, desk, easy chair with ottoman, and swivel Samsung tv were all you could want. The bathroom was clean and having the sink outside the bathroom would be a plus if other guests are sharing a room. The only minor problem was that the sink drainage was very slow. Front desk staff tried to fix it to no avail, so it will be referred to maintenance. Breakfast consisted of eggs, sausage, fresh waffles, yogurt, pastries, cereal, and juices. I would definitely return to this location.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from hk541, Manager at SureStay Plus Hotel by Best Western San Antonio Airport
Responded 22 Oct 2019
Dear , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 54073 Property SureStay Plus Hotel by Best Western San Antonio Airport
This response is the subjective opinion of the management representative and not of TripAdvisor LLC