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All You Need to Know About the Gym
at Warwick Hotel Rittenhouse Square

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Guests1 room, 2 adults, 0 children
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US$166
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Gym review highlights
Mixed review on the Warwick. The room was lovely and large, the fitness center well-equipped, great location The front desk "welcome," especially considering a 4pm check-in time? Unfriendly. A simple "sorry" about the room not being ready would've made the excuse that "we have some large events"...
... -- Pros: Hotel lobby was beautiful and well-kept. Gentlemen running the valet were very welcoming. Room was spacious and well-styled. Fitness center is large and one of the best I have seen offered in a hotel. Location is prime. Complimentary water bottles in room. Negatives: Service at...
... I love the atmosphere inside the hotel. The staff was excellent. The rooms were nice size and roomy and clean and the bed is extremely comfortable! I love the free breakfast and the fitness center! The parking is convenient and there’s so much to do nearby!! I will be booking again for December!

Reviews that mention gym

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Gina C wrote a review Jan 2020
Somerville, Massachusetts2 contributions
Mixed review on the Warwick. The room was lovely and large, the fitness center well-equipped, great location

The front desk "welcome," especially considering a 4pm check-in time? Unfriendly. A simple "sorry" about the room not being ready would've made the excuse that "we have some large events" easier to hear but didn't get that from Junessa (Julessa?). The larger nice hotels in this area of town seem to host events too.

My family waited in the front lobby with the other late checkins. No excuses for rooms not ready at 4pm. Management: Please get organized and train your front desk staff uniformly! Perhaps because the hotel isn't part of a larger chain/corporation there aren't policies in place for greeting guests? Honestly the room cleaning staff was friendlier than your front desk. At least there was that.
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Date of stay: January 2020
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from CharlieBanta, General Manager at Warwick Hotel Rittenhouse Square
Responded 23 Jan 2020
Thank you for taking the time to write about your experience, albeit a difficult review for me to read. As a frequent traveler I know how important it is to receive a friendly reception upon arrival. I'm very sorry we failed to deliver. Please accept my sincere apology. Your comments have been shared with our guest services team, and steps have been taken to prevent a similar occurrence. Thank you for the opportunity to respond to your concerns. We hope to have the chance to better demonstrate the abilities of our staff and facility in the future. With care, Charlie Banta charlie.banta@warwickrittenhouse.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
CupOJoe wrote a review Dec 2019
7 contributions1 helpful vote
Mixed experience at this hotel --

Pros: Hotel lobby was beautiful and well-kept. Gentlemen running the valet were very welcoming. Room was spacious and well-styled. Fitness center is large and one of the best I have seen offered in a hotel. Location is prime. Complimentary water bottles in room.

Negatives: Service at the front desk was adequate. Staff were helpful but not particularly friendly.

Signage once off the elevator for finding one's room is confusing and senseless (I ran into a couple on the same floor who was as disoriented as I was). Could be much improved.

Cleanliness left much to be desired. Approaching my room, there were dirty plates and food left outside that was not cleared for hours. The entertainment center inside my room also had a visibly dirty surface. There was old urine on the toilet lid as well. I have been staying in various hotels frequently, and this level of tidiness is the worst I have experienced.

Bath towels were low-quality and scratchy. The drain of the tub was broken. The main chair in the room, although stylish, was worn.
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Date of stay: December 2019
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from CharlieBanta, General Manager at Warwick Hotel Rittenhouse Square
Responded 23 Dec 2019
Thank you for taking the time to write about your experience, albeit a difficult review for me to read. As a frequent traveler I know how important it is to receive a clean room with everything in proper working condition. I'm sorry we failed to deliver. Please accept my sincere apology. Your comments have been shared with our housekeeping and maintenance teams, and steps have been taken to prevent a similar occurrence. I'm glad that you enjoyed the fitness center, and appreciate the kind words about our Door staff. Thank you for the opportunity to respond to your concerns. We hope to have the chance to better demonstrate the abilities of our staff and facility in the future. With care, Charlie Banta charlie.banta@warwickrittenhouse.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peppi06 wrote a review Nov 2019
Egg Harbor Township, New Jersey34 contributions1 helpful vote
I had a great stay for 3 nights! I love the atmosphere inside the hotel. The staff was excellent. The rooms were nice size and roomy and clean and the bed is extremely comfortable! I love the free breakfast and the fitness center! The parking is convenient and there’s so much to do nearby!! I will be booking again for December!
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Date of stay: November 2019Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from CharlieBanta, General Manager at Warwick Hotel Rittenhouse Square
Responded 25 Nov 2019
Thank you for taking the time to write a review about your recent experience at the Warwick . . .and for your Excellent rating! We were happy to hear that you had such a great stay and that our central Rittenhouse Square location played a big part! Thanks for the kind words about our staff! We look forward to having you back next month! With Care, Charlie Banta charlie.banta@warwickrittenhouse.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gilly Travels wrote a review Oct 2019
Philadelphia, Pennsylvania2 contributions
What a great evening we had. We checked into our room and kicked back for a relaxing time before dinner and the theatre! After the performance, we walked back to the hotel, had a night cap, and jovial conversation with other guests.
The room was so spacious, super clean and modern. We had access to the fitness center and lounge for continental breakfast.
Did I mention we are Philly residents?! Yep this was a wonderful treat. We both work in town and thought why travel all the home (after the theatre)? So, a one night stay was perfect. I am definitely going to do this again. Especially since my morning commute was a lovely 5 minute walk instead of a 20 minute train ride!
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Date of stay: October 2019Trip type: Travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Sprotte0 wrote a review Sep 2019
Berlin, Germany11 contributions2 helpful votes
Hotel is a little outdated, especially bathrooms and the rooms. But OK for a few nights. Is has a great location right downtown in close proximity to nice restaurants. The A/C in the lobby was far too cold, you couldn't sit there for long. The gym is well equipped and open 24/7.
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Date of stay: September 2019Trip type: Travelled on business
Room Tip: as for high floor
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from CharlieBanta, General Manager at Warwick Hotel Rittenhouse Square
Responded 10 Sep 2019
Thank you for taking the time to write a review about your recent experience at the Warwick. We were happy to hear that you had such a great stay and that our central Rittenhouse Square location played a big part! Glad to hear that you enjoyed the fitness center. We hope to have you back soon! With Care, Charlie Banta charlie.banta@warwickrittenhouse.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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