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All You Need to Know About the Rooms
at WoodSpring Suites Allentown Bethlehem

Room/Suite (24)
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Guests1 room, 2 adults, 0 children
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Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Room review highlights
... floor away from the elevator, ended up getting the closest room to the elevator on the first floor. Walls were super thin,...
... error in giving me the wrong information at check in. The room was left in perfect shape upon checkout. Would not stay here...
... if people are partying and having fun, but the walls in the room were not sound proof. It made it very hard to sleep when the...

Reviews that mention rooms

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cxntx wrote a review Feb 2020
Denver, Pennsylvania19 contributions7 helpful votes
Requested a high floor away from the elevator, ended up getting the closest room to the elevator on the first floor. Walls were super thin, heard the housekeeping dryer running all day and night. Room was filthy upon check in. Beds super uncomfortable, would almost rather sleep on the floor if it wasn't so dirty. No housekeeping, must ask for new linens at the front desk... that's if someone is there. There is usually a long line at the front desk because she is the only one there, staff wise, for the entire hotel. Not to mention, they have limited hours, without a key drop box, we had to drive back to the hotel to check out during the time they were there, even though we had left ast 0600. You have to empty your own trash by taking it to the dumpster. Worst place we've ever stayed!
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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MJB wrote a review Jan 2020
1 contribution
Last night at check in the lady at the front desk told me that with a pet it would be $61 extra and if there was no damage that $50 would be returned. Upon checking out the lady at the front desk in the morning said that the information was not true and said that she would have a talk with the lady at night. If I knew this I would not have stayed. I’m really dissatisfied they didn’t help in anyway even tho it was their error in giving me the wrong information at check in. The room was left in perfect shape upon checkout. Would not stay here again due to them not acknowledging that their own worker passed on wrong information.
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Mt009167 wrote a review Aug 2019
4 contributions
Just needed a place to stay that was out of town and away from musikfest fest tourist for a night. Found this place. Stayed on Friday night so i understand if people are partying and having fun, but the walls in the room were not sound proof. It made it very hard to sleep when the people in the other room had their tv on and i could hear it through my headboard. Then the people upstairs were moving their furniture and running all around until about 3 AM. The worse thing though was the cleanliness of this hotel. There was hair everywhere. The second I got there I went to shut the door to use the bathroom and a ball of hair flew out from behind the door which scared me. Later went to get a shower and moved the bath mat to the floor just to find other hairs hiding under that. One pillow even had hair on it but thank God the other one didn't or i wouldnt have got a wink that night. I just really wish this place was cleaner.
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Date of stay: August 2019Trip type: Travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Julia R, - - Nationwide Hotel Management Company, LLC at WoodSpring Suites Allentown Bethlehem
Responded 15 Aug 2019
Thank you for your review. We are so sorry to hear that you were dissatisfied by the cleanliness of your room and that you had disturbing noise during your stay. In addition to friendly service, we are known for our super clean rooms so we are terribly sorry for disappointing you with a less than sparkling clean room. We will be using your feedback to help us always be improving and we appreciate hearing from you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Teaganlol wrote a review Jul 2019
over the rainbow22 contributions8 helpful votes
First let me start out by saying that I work in the travel industry and I've traveled extensively and have dealt with many different types of establishments. I have never been treated as rudely as Marlene at the front desk. The Woodsprings suites website states the minimum age of check-in is 18 years old. We head out of town guests arriving age 20, and called to verify the age requirement to check in as 18. Reservation was confirmed and prepaid, but Marlene would not allow them to check in… Now stating age to check in is 21! Guests were stranded in the hotel parking lot, and I called to speak to the front desk. As I was very upset I explained to Marlene that the age restriction was verified on both the website and by phone, and she hung up on me! What type of customer service does this person provide? When I asked for a manager to speak to I was advised they would not be in until Monday ( this is on a Friday night.) if this is how they treat potential guests, I cannot imagine what it would be like to stay there. I would stay far away from this place and book elsewhere! These guests are Dean's list college students, not party animals, and to be denied check-in is ridiculous
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Date of stay: July 2019Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Julia R, - - Nationwide Hotel Management Company, LLC at WoodSpring Suites Allentown Bethlehem
Responded 27 Jul 2019
I am so sorry for this very frustrating confusion about the check-in age. We never want our guests to feel anything but valued and treasured and it is truly heartbreaking that we let you down. Thank you for sharing this important feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vegan2019 wrote a review Jul 2019
Bethlehem, Pennsylvania2 contributions3 helpful votes
my stay was terrible, I couldn't sleep that night because the mattress was very uncomfortable and only 2 pillows, the room smell bad this not a good first impression and the sheets look lit dirty like if they didn't changed, the blanket is good for a animal shelter not for a guest, the property look like a hospital and the room look like a room from a jail, I felt I waste my money staying at this " HOTEL". MANAGEMENT I HAVE A LOT EXPERINCE IN HOTEL PLEASE WATCH YOUR EMPLOYEE DON'T LET THEM TO RUN THIS PLACE LIKE THIS YOU ARE NOT THERE GO AND STAY FOR A NIGTH AND YOU WILL FEEL AS I FEEL NOW. I WILL NEVER STAY AT THIS BRAND AGAIN.
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Date of stay: July 2019Trip type: Travelled solo
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from Julia R, - - Nationwide Hotel Management Company, LLC at WoodSpring Suites Allentown Bethlehem
Responded 27 Jul 2019
We are horrified that this is the impression you got and will be addressing these issues you've noted. Thank you for sharing your feedback. We are so sorry for this disappointing stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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