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All You Need to Know About the Rooms
at Astor on the Park

Room/Suite (264)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... The bath had mould around it, there is no drawers in the room just a small cupboard with no hangars and a small fridge...
... saving the fan in the lift is set to off permanently. The room we were given had a view of the waste area central to the...
... reception and breakfast area (we have no complaint with the room neither the floor corridor where we stayed). The first thing...
Most popular question about the rooms
Is there an email address to request a room and are the park view rooms worth requesting or just keep it on the 1st floor?
Answer from Justina M
Sep 2016 |
It is an email address at them web page. We did not request a room, but because we're there for the first time they gave as a...
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Featured room amenities
Housekeeping
Safe
Desk
Hair Dryer
Telephone
Internet
Iron
Baggage Storage
Air conditioning
Wifi
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Reviews that mention rooms

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Steve J wrote a review Aug 2018
Dunfermline, United Kingdom43 contributions36 helpful votes
+1
Probably the worst hotel I have ever stayed in. It’s dirty and in need of modernisation. There is only 1 elevator which barely fits 4 people, this is to prepare you for the small rooms. The rooms are tiny, more like converted store rooms. The hotel boasts views over Central Park but most rooms face onto a brick wall. The heat in the rooms is unbearable but the Air con is small and very noisy, you either don’t sleep due to the heat or due to the noisy Air con. The bath had mould around it, there is no drawers in the room just a small cupboard with no hangars and a small fridge with nothing in it, no space to put your case except on what’s left of the floor space. The location is ok as it’s only 3 streets from the nearest Subway which takes 15mins to get into Central Manhattan however if you miss your stop on the way back you end up in Harlem. I complained about the noisy Air con and was told they would fix it, nothing was done. There is tea and coffee available downstairs but it’s the worst coffee I’ve ever tasted, there is no bar and breakfast is 3 times more expensive than the nearby cafe. Wi-Fi is $10 a day if you want it in your room. Staff were friendly enough.
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Date of stay: August 2018Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5 Helpful votes
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Andy A wrote a review Aug 2018
London, United Kingdom80 contributions22 helpful votes
+1
I would like to start by saying you get what you pay for. Trouble is, paid a lot and got very little in this case.
The hotel looks ok from the front, inside the decor is primarily grey and black. The hotel staff are vaguely competent, it only took several attempts to get our rooms sorted after some confusion caused by the man at the front desk.
Avoid the lift, it’s hot and slow. Just by way of cost saving the fan in the lift is set to off permanently.
The room we were given had a view of the waste area central to the hotel, at the bottom were many ceramic bathroom parts, perhaps spares for our room that was fitted back in the eighties with odd fitting covers..
It is clean, and location wasn’t too bad. You now know what to expect. Oh and they charge for WiFi in the rooms, free (slow) in the lobby.
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Date of stay: August 2018Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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emejiamx wrote a review Jul 2018
Washington DC, District of Columbia202 contributions20 helpful votes
The Park West Hotel (or Astor on the Park) is in an excellent location, with one of the best views of NYC, the west side of North Central Park, right in front.

The hotel is also very close to the 103 st and the cathedral Pkwy subway metro stations. The price was worth it. The rooms are small but comfortable and with modern features and design; the staff was nice and friendly at all times. We arrived really early in the morning and we stopped by to leave our luggage before check-in time. Adam helped us later with an about one-hour early check-in.
Our only comment is the general cleanliness of the hotel reception and breakfast area (we have no complaint with the room neither the floor corridor where we stayed). The first thing you notice arriving at the hotel is the dusty and dirty floor of the lobby. It looks like it has not been cleaned or washed in days or probably weeks. The same situation is with the floor of the breakfast area in the basement which is really dirty and therefore, uninviting.
Also, the hotel has an unbeatable view of central park, but if you pay for a room with the view of the
park, it turns out to be a big disappointment, because unfortunately the windows do not open for the air conditioning and they
are completely dirty too, so you cannot get clear views and clear photos from inside your room.

We hope the hotel pays attention to these details, once they are important and would turn it into a whole satisfactory arrival and stay. We can say that due to the location and convenience of the hotel, we would return to stay again. Thanks!
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Date of stay: July 2018Trip type: Travelled as a couple
Rooms
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Michael M wrote a review May 2018
Melbourne, Australia60 contributions88 helpful votes
The receptionist was friendly & welcoming on our arrival. But the room was tiny & although overlooking Central Park we requested a larger room. This room was a little larger, on the ground floor, but was so dark & dingy. The window overlooked a dingy, dirty courtyard where old, broken furniture & other rubbish was stored.. The air conditioner was so noisy & rattled all night. The only good point was that it was opposite Central Park!
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Date of stay: June 2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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Response from Glenny P, Front Office Manager at Astor on the Park
Responded 3 Jul 2018
We appreciate your feedback and we apologize for any inconvenience this may have caused you. We will follow up with maintenance to have this issue solved immediately.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jpiere wrote a review May 2018
Simi Valley, California10 contributions3 helpful votes
Small room. Clean and was affordable. Close to Subway to get to see Broadway shows, Coney Island. Across from Central Park. Would stay there again. Perfect location in New York City! Staff was helpfull.
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Date of stay: May 2018Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Glenny P, Front Office Manager at Astor on the Park
Responded 2 May 2018
Thank you so much for your feedback, we appreciate you stayed with us and we will definitely make sure we take good care of you when you return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

Answer from Justina M
Sep 2016 |
It is an email address at them web page. We did not request a room, but because we're there for the first time they gave as a room to the park view and it was just perfect!
1 vote
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Answer from Keely G
Mar 2016 |
Hi there I booked through a website but when I checked out I didn't have to pay anything extra on top
0 votes
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Answer from Robyn D
Sep 2015 |
Am not too sure , but i know the hotel will take your bags and put them in a locked cupboard until your room is ready !!
0 votes
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DWHEATCROFT asked a question Jul 2015
Liverpool, United Kingdom
Can we have an upper room with a view of CentealPark
Answer from blakegrice
Sep 2015 |
The answer here is simply no
0 votes
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Answer from billiewhiz
Jul 2015 |
we had a room on the 11 floor with a nice size balcony. it had amazing views over central park and at night the Manhattan skyline was out of this world. its a basic hotel don't expect too much and u wont be disappointed. walk to the main corner and turn left for breakfast there is a small Spanish café across the road doing the best blueberry pancakes we ever had !
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