Quite possibly the best hotel staff of any I’ve ever stayed in! If I could give a 6-star rating, I would.
We spent 2 nights in Wheeling. Check in lady was superb! Room was large and super clean. First night Steve drove us to dinner, Taylor picked us up. Second night, Steve drove us & picked us up. Both are so kind & courteous and we enjoyed getting to know a little about each. Even the cleaning lady and the lady who served up our breakfast were so friendly and so good at their jobs! I’ve never been to WV before this trip but the Hampton Inn and staff make me want to come back soon!
Second WV trip this year staying at the Hampton Inn Wheeling. This hotel is the #1 place to stay in the Ohio Valley area as well as along the I77 and I95 corridor we travel from central Florida. The Hampton Inn Wheeling is always clean, safe and accommodating. Rooms are always ready for early check-in, the staff goes beyond expectations to make sure you have all the supplies you need and the room meets your needs. We have got to know the front desk and service staff due to their long tenure at the hotel which is unusual, but welcome, in the hotel industry. Taylor, Jack, Stacey, Jen, Tracey and Tammy have once again made our stay here as if we were at home. And, don't forget to stay on a Monday to enjoy the great manager's dinner at the outside courtyard. The food is always wonderful. The aquatic and exercise area rival typical luxury hotels. There is outside basketball, teatherball, and corn toss our grandkids take advantage of.
This is the cleanest hotel we’ve ever visited. Our room (especially the bathroom) was spotless! The staff was fantastic. Very friendly and made us feel like we were at home. Lots of personal touches (complimentary water and fresh baked cookies). Great breakfast included. Easy on and off I-70. 6 stars.
I have stayed at many Hamptons through the years and have always found them to be consistently nice. However, this is a cut above the rest. Super clean, super friendly staff, fitness room was nicer than most hotels I have ever stayed at (and it was open). They had shower steam rooms, whirlpools. Free shuttle service. They had everything you could want. One thing I was really happy with was they had breakfast. Most hotels have cut them out during this pandemic stuff, but not this one. They simply have you order what you want and they serve it to you. To give you an example how these people go above and beyond. When they was getting my breakfast ready they put an apple danish on my plate that I hadn’t asked for. She said I just made these, there fresh and I thought you might like to have one. I thought that was so nice. I literally couldn’t gripe about a single thing about this place. Even the rates were excellent. No need to look any further if your staying near Wheeling. GREAT PLACE!
Our family of seven visited Wheeling this past week for vacation. I booked three rooms at the Hampton Inn Wheeling. I admit the service at this hotel was excellent. And I truly mean excellent. I have stayed at a many high class/star hotels around the world, and they could learn a lesson or two from the staff at this hotel. I decided to book the suite to have a large couch so our family could congregate during downtime. It was superb, the heated floors in the bathroom and steam shower were an excellent addition. I enjoyed having access right into the garden area to enjoy the fire pit with family each night. The TV and surround sound were great. The pool facilities were updated and very nice. The hotel did an excellent job during COVID-19 with managing the morning breakfast. You ordered with a staff member and they served up your choices with a smile. The location was very convenient to many of the things we visited in Wheeling. I highly recommend this hotel if you are visiting Wheeling.