We visited this hotel at the beginning of October, we arrived early and was lucky that our room was ready and we could check in straight away. Our room was clean and comfortable and as we were only staying for a short break, we could overlook the lack of draw space which is is shame. Breakfast in the dining room had a wide variety of choice which all of us enjoyed. The beach is so close to the hotel which was exceptionally clean and the hotel is also close to the varied restaurants. The hotel staff were all very helpful and we will most definitely visit again.
Just got back from stay no 5, hotel and staff fantastic as always, Andrea is lovely, funny and friendly always wanting to give the best service, Baltasar always helpful, smiley and lovely, and we always have a chat with Enrique at breakfast who is also funny chatty and just so nice, many other staff too, Aina, Roberto, the list goes on. These guys are a credit to your hotel. 😊
The food is great too, we had breakfast and the occasional lunch up at the pool, very tasty and looks great.
The room cleaning is very very good, room always spotless, they work hard.
The views from the roof are breathtaking, sunset amazing, bit of a shame the roof bar closes at 5pm, you can still go up there but without refreshments to hand, not a massive problem but would be nice while on your holiday.
One thing that I didn’t think was so great is the manager, I don’t think he likes the guests very much, unlike the previous manager Maria who would chat with the guests and ask how their stay was etc, I didn’t see him interact but I did notice that it looked like he was always watching the staff, in my opinion not a great way to get the best from them.
I had a bit of a disagreement with him, he just wanted to argue the point which was a bit of a surprise from a customer service skills/ guest relations point of view, I just hope he is nice to the staff because they help to make the hotel great.
We will return for trip number 6 next year. thank you guys ❤️🙏🏻
All just my opinion.
We booked in here for one night after a late arrival from the UK. We wanted somewhere close to the airport so that we could grab a taxi and have a short transfer back to the airport the next day to pick up our hire car. We wanted a nice clean hotel with a few places to eat for our first night.
We were delighted with the BQ Aguamarina in Can Pastilla.
It was a 5 minute taxi journey (14 euros) and was bright ans welcoming on arrival. We arrived about 9.45pm and checked in quickly and easily. We had booked a sea view room and ours was in the first floor. Beautiful room, spotlessly clean and modern, very well appointed bathroom, good quality bed linens.
Using TA we found a small Mexican bar just around the corner where we got cold beers and excellent food. Then we enjoyed a drink on the outdoor terrace of the hotel. The bartender was friendly and courteous, offering a blanket as it was a little chilly.
The next day the sea view was fabulous. We went up to the top floor in the lift to check out the pool deck and it is stunning. We had an excellent breakfast in the very stylish restaurant before checking out to collect our hire car to travel to our final destination.
The only bad point is that we were not there longer to enjoy it.
Highly recommend and I will certainly return. Thank you
Really enjoyed our stay! The staff was very helpful, and capable. Most speak several languages. The rooms are a bit small, but very comfortable and well maintained, appear recently remodeled. We had an awesome ocean view and balcony. Only ate included breakfast there one day, but it was very good. The bar served excellent drinks, and the food there was also good and fairly priced. Located near many restaurants, but not too close the louder part of the beach, but still within walking distance of party dist.
We moved to this hotel on day 2 of our holiday as our first hotel just wasn’t up to scratch. We definitely made the right choice moving to BQ. Hotel is beautiful, great location, staff are very friendly and welcoming! Would definitely recommend. We stayed in the superior room which was totally WOW. Definitely worth upgrading!