Stayed at a comfort inn in page and it was pretty nice. This one was obviously older and the room smelled like it had been smoked in. Once again we had great front desk people that worked hard to accommodate us. Price was quite a bit higher than we had been paying but it was a Saturday night with lots of people traveling.
It's really hard to compare to our normal Hyatt Place but we were just passing thru for the night and this is a newer hotel which I like. The room was a bit dark and the couch is not a convenient place to watch the t.v., you have to turn your head sideways. They should have put the t.v. where the long mirror is. There is a t.v. in the bedroom so there is another option. There is an indoor pool, we didn't use it but it looked clean. We didn't eat breakfast so I can't comment to that. The check-in lady was friendly and the room was clean. My husband's favorite restaurant is right across the street, Texas Roadhouse.
The room was fine and the desk clerk was wearing a mask during this time of Coronavirus although her hair was stringy and looked like it hadn't been washed for two weeks. Breakfast was supposed to be included in the room price. However, because of the virus, the hot breakfast buffet was not being served. All that was offered were cereal bars and yogurt. More could have been done to provide a decent breakfast -- packaged pastries, packaged cheese, boiled eggs, etc. Very disappointed in the breakfast.
We couldn't find the driveway to get into this off highway hotel. When we told the very pleasant woman at the front desk, she walked us out to the parking lot and showed us two other ways of getting into the lot. Very nice customer service! Our room was more of a suite! A living area with a couch area, on office desk/chair. It had a rather large fridge and then a microwave. Flat screen tv with plenty of channels, though we only watched one. The room darkening curtains were truly room darkening, very nice! I have never been in a more quieter hotel ever. The room temperature was a little warm, so I got up and turned the thermostat down, but not sure if it worked, because it was still warm. I like it cool, not really the hotel's fault. I am kicking down 1 star because even with the comfortable bedding (very comfortable bedding and great sheets...even better comforter) the king sized bed itself was so uncomfortably hard, we had a hard time getting a good night's sleep. Some people like a harder mattress, but not us. Other than the hard bed, everything else was exceptional including the breakfast. The breakfast included eggs, sausage, English muffins, bagels, MYO waffles, juice, coffee, hot water for drinks. Different cereals and yogurt. Very good and we were very happy with this stay!
We were huge fans of Comfort Inn/ Suites for many years. Even have written reviews of other Comfort Inns we have enjoyed.We always choose to stay with them while traveling until our stay at this Comfort Inn in St George in July 2019. To be fair the hotel was- okay. Bugs in the room when we turned on the air but that’s not the main problem here. When we booked this room online we booked 1 room but through some computer glitch we somehow ended up charged for 2. When we realized the problem we called in to corporate to try to get it straightened out. After being hung up on several times we were then told sorry too bad you booked a non refundable room. FINE- Whatever. We then called the hotel itself to see if we could get a room with a door in between so at least we could use the space. Manager was very accommodating - sure no problem yes yes yes. Then we call to confirm the day before arrival that our rooms were indeed together. Manager doesn’t work here any more and we don’t have rooms like that at this hotel. WHAT? So after being lied to several times we get an email when we get home from corporate telling us to contact them so they can tell us what happened? I don’t think so we -did contact them with what did happen we were double charged and then lied to -not okay. Never a reply back. We are no longer customers of Comfort Inn / Suites or any affiliate hotel.