Date of stay: April 2019Trip type: Travelled as a couple
We booked a night in this hotel for the bridge run and was very disappointed in the condition of our room. Before we checked in, we were told we were upgraded to a double queen bed room. I didn’t ask for or needed two queen beds since it’s just me and my wife but that’s not a big deal. The problem is the “upgraded room” is in sad shape. You can tell they’ve renovated it recently but the work performed is substandard.
First and foremost is the front door. For safety, there is no safety latch inside. They forgot to reinstall it. Second, there are gaps around the door where you can see outside, especially on the bottom of the door.
The main problem was in the bathroom. The bathtub was dirty. The new tile had grout missing in several areas. The ceiling had holes around the vent/fan and smoke detector. Moldings were unattached. Mold around the tub corners. Hole in the wall next to the toilet. Pictures are attached.
Next is the paint job. It looks like a three year old did the painting. It’s noticeable around the entrance door on the inside.
Then there’s the carpet. It’s not trimmed properly. It’s rolled up the sides of the wall and missing trim.
There are no coat hangers, no iron/ironing board, and no blow drier.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from RodewayInnCHS, General Manager at Days Inn & Suites by Wyndham Charleston Airport West
Responded 3 Sep 2019
I am sorry to here you were unhappy or unimpressed. We are working hard with a new staff and finishing up renovations. Hopefully you will give us another change once we are closer to finished.By the 2020 race we will be completed.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC