We stayed in this hotel because of the close proximity to a wedding venue and other wedding guests were staying here. I was not dismayed upon entering the lobby. Yes, the carpet was in dire need of a good cleaning or just overall replacement, but it was not completely terrible. I was, however, taken aback by receiving an actual brass key for the room. I didn't think these existed in today's modernization. Upon unlocking our door for the first time, I had to ram my shoulder into the door to get it open. We were then transported immediately to 1980. Nothing in that room had been updated since then. We have stayed at historical hotels in the past, and we've even seen many shows on TV about historical hotels that have made every attempt to maintain the original historical architecture and charm while adding modern amenities and updates. Not the Yorktowne. Not even a phone or alarm clock or TV from the previous 25 years. Contractor grade sink fixtures are ridiculously cheap, but that's not even on their radar.
The toilet had fresh urine on the rim (it wasn't even dried, so it had just happened). Besides that, the toilet requires a minimum of pulling the handle up and down at least twice in different directions and holding it there until the water slowly flushed away, all the while water constantly leaked from the flusher. The tub was trickling (not leaking, the faucet was actually on very low). The ancient air conditioner luckily still worked well. Although we had to figure out a way to tack the curtains back to keep the air from just getting trapped behind them. The only light sources in the room were the bedside lamps or the light above the sink. The bed was not very comfortable, the wallpaper was peeling off, the carpet was in the worst condition possible.
The bartender at the Offcenter (attached to the hotel) was incredibly rude and disrespectful. Apparently if it is your birthday, you are not required to do your job, or even make an attempt to do it well.
Even though this was a one night stay at a convenient location and simply a place to sleep, I will never stay here again or even recommend it to anyone. Historic to me doesn't mean cheap and outdated. There was no charm at all or anything that made it feel historic to begin with besides the lobby, so why not just make the upgrades?
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from YorktowneHotelGMgr, General Manager at The Yorktowne Hotel
Responded 13 Oct 2016
Thank you for taking the time to respond. As stated in the review & response above, the hotel will be closed new month, November 2016, to begin a two year 20 million dollar rebirth. The funding is in place. The York Community is ecstatic. The result will be spectacular and something that contributes to a blossoming Downtown York.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC