Pleased with the room, clean but Very poor security, when you think that people park their cars here. there have been vans broken into not just once at this hotel but no one bothers to tell you about it & when it happens they will not take any responsibility one star is very generous
We booked two rooms here for myself and husband, my son, partner and small son. We have stayed here man many times and enjoyed the whole visit. Unfortunately due to COVID the thyme restaurant was not able to serve evening meals in the restaurant but offered a two course meal which could be taken to your room if wanted.
The welcome/check in efficient and very well managed. Screens and masks. Rooms very clean. Our only real issue was that others on our floor stunk the whole 3 floor out with their marijuana! The place reeked of it, the manager tried to find the culprits but wasn’t able to. Apparently the smoke detectors are just heat detectors!
We were given a complimentary breakfast each as an apology. The manager Gareth really was helpful and understanding but the hotel needs to stop this kind of thing going on, it ruins it for others.
Breakfast was served to the table and reservation required the night before with set time. Again very efficient and we felt safe.
We enjoyed a 2 night stay here last week. When we arrived it was dark and raining so the car park was a little confusing as we weren't sure where reception was to start with but just head in and it becomes clear! Check in was speedy and the chap was friendly. Our room was on the first floor and was spacious. Clothes hanging area with drawer, lighted mirror, desk, bedside tables, TV (not too many channels but we don't tend to spend long in the room so no problem). Shower hot and powerful, lots of room in the bathroom. The bed was pretty comfortable -8/10. Popped down to reception for additional pillows and towel - sorted with no problem. The room and hotel were clean throughout. We had breakfast one of the mornings - all food was freshly cooked and delicious, staff again friendly and helpful. handy for the motorway and lots of amenities a short drive away. All in all a lovely stay in a very COVID safe place. We will definitely stay again if in the area.
Had a great stay here.
Rooms clean and modern - just what you expect from Premier Inn.
Stayed on the said of the road and it was absolutely fine, window was excellent in shutting out the noise.
The bed was very comfortable, however I didn’t dare turn at night as the bed was so creaky - like wake up your partner loud.
This is the second premier inn room that I’ve had an incredibly noisy bed.
Lovely clean and comfortable rooms. Room was nice and warm. Bed was nice and comfortable. Curtains were blackout and did a wonderful job. Shower was easy to use. Again very clean. Soaps were not the nicest but I didn’t need them as I take my own. I will stay in these hotels again without any doubt. Great value hotel.