After trawling through alot of reviews we settled on this place and couldn't have been happier. In the beginning we had a room to the back of the hotel it's was a good room but facing the road and building site , we asked if it was possible to switch to a sea view and as there was one available we were very kindly swapped and I can say this has been the best hotel we have stayed in after 3 weeks of traveling. The beach is perfect and the sea stunning, its not overcrowded but busy enough to have some atmosphere. We usually eat at cheapish places and for a sea front restraunt this hotel also ticked all the boxes it was 190 pesos for a small shrimp ceviche (which is actually a really good portion size) and 35 pesos for a beer, some places down the road are charging 50 pesos for a beer so again not over priced at all and we were more than happy to buy beers here all day and not feel ripped off. The hotel is really nice inside with hand crafted funky fish wall art downstairs and our room was really stylish and modern with as cool design throughout. I would deffinatly stay here again and reccomend onto others seeking a perfect place to stay.
If you're looking for more than a hotel room, El Fuerte is an excellent option. Spacious rooms, great restaurants, beach and friendly hosts. Good water pressure and hot shower which isn't always available in Mexico. Very clean, comfortable bed and well stocked kitchen. Elisa at reception was very helpful.
Without a doubt this is the most beautiful hotel I’ve ever had the chance to stay in. The suit we stayed in had two beautiful bedrooms and two large bathrooms with a large kitchen and living room area that were perfect for visiting with family. One of my favorite parts of the hotel was the lobby which flowed seamlessly from the parking area, to the restaurant and rooms to the ocean without any doors. The lobby also had no roof so when you would look up, you would just see the sky. The stair cases to the rooms were creatively placed making you feel at like you were at Hogwarts (you’ll know what I mean if you go). The crowning jewel of the hotel was the spacious patio outside our suit with a view of the ocean I’ll never forget. The room and hotel were well maintained with fantastic service and staff. It’s clear this hotel takes every detail very seriously. If I ever get a chance to return to this hotel in Mahahual, I will be truly overjoyed.
We stayed here for 12 nights in a seafront penthouse suite (Anacapri) that we booked through Airbnb from Gabriele, manager of Yaya Beach Club.
El Fuerte is a stylish chic property with the best beachfront location in Mahahual.
It's literally just a few steps to a very inviting beach with soft white sand and crystal clear warm shallow water!!
Of all the beaches we have been to throughout Mexico over the last 20+ years - from Acapulco to Manzanillo, Puerto Vallarta, Mazatlan, Cancun, Cozumel, Playa del Carmen and Tulum - Playa Norte in Isle Mujeres and the beach directly in front of El Fuerte have been the most immersively pleasurable for us!!!
The reasonably-priced food at El Fuerte is fresh & good ... and we also enjoyed their consistently well-brewed strong coffee!
Service at El Fuerte is attentive & outstanding.
Our gratitude to the owners and all the professional friendly staff of El Fuerte - Angelo / Luca / Guadalupe / Lorenzo / Benjamin / Rodolfo and others.
We stayed at this hotel for 5 nights from Dec. 30 to Jan. 4 in the Ameglia room. It is located over the restaurant and the balcony looks right over the malecon. There is a bit of a view through the palm trees of the beach and the ocean. The room was very spacious and the bed was comfortable. The bathroom was small and unfortunately the water from the shower soaked the room, as there wasn’t enough of a wall. We were always mopping up the water with the floor mat and used towels so we wouldn’t slip. The kitchenette has a small fridge, stove and microwave, but we ended up only using the fridge for drinks. There wasn’t a lot of dishes supplied to cook with, but perhaps you could ask for some. There was no safe in the room. Seems to be a recurring theme in the Costa Maya area as only 1 of the 3 hotels we stayed at had one. They do supply beach towels at the front desk.
We were a bit early so our room wasn’t ready, but we stored our luggage behind the desk, got beach towels and went to the beach. There we met Lorenzo, the best beach server ever. He brought us drinks and lunch every day from there on in. The food was good, particularly the fish tacos and shrimp ceviche. When our room was ready a female staff member scooped up our bags and practically ran up the stairs! Impressive. We ate in the restaurant for breakfast. The food was fine but the service was a bit slow inside. They never really seemed to have a lot of staff around. We did walk down the malecon in the morning, but there wasn’t really anywhere else open for breakfast. We ate there for dinner twice. The food was good but again, service was slow as they were understaffed and very busy. The hotel seemed to be at full capacity with vacationers from Italy and there were some large groups. (The hotel is Italian owned/run). The other nights we ate the most delicious thin crust stone oven pizza at Divina, just a block off the malecon.
On New Year's eve the hotel restaurant did a special dinner, but we weren't that hungry and decided not to partake. If you're interested, make reservations. Also that evening the neighbouring hotel played Mexican music and some people danced on the malecon. We decided to just enjoy it from our balcony.
The great thing about this hotel is the location. It is further south on the malecon, but it’s an easy walk each direction to restaurants and shops, and a nice longer walk to the lighthouse. We did walk all the way to the Casitas area one day to use the only ATM machine. That was a long hot walk. Wouldn’t do that again. The beach here was nice. There are palm trees and a few palapas for shade, the water is shallow and calm, even with the wind, and they make great efforts every morning to clean up the sargassum that plaques the entire coast. Many of the staff, even the massage ladies, were out early to rake it up. Speaking of massages, they are cheap and decent. Ask for Laura. She’s very sweet. The beach does fill up when the cruise ships are in and the sun is shining, so best to get out there early and find your favourite chairs.
All in all I would recommend this place to stay, but do venture off and try other restaurants for dinners sometimes.