All You Need to Know About the Pool
at Hampton Inn & Suites Fargo Medical Center
Full view
Pool & Beach (3)
Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
US$98
Free cancellation until 24/04/21
US$96
Hampton.comUS$98
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Pool review highlights
... and decent price. Their hot tub was not hot at all! The pool area is just for kids. No place to really swim. Not sure if...
... town or some place dirt cheap to take the little kids. Pool is 3.5 feet or there about and the whirlpool is the...
... manager didn’t want to talk about a problem regarding the pool area-where kids could have gotten very sick. My sister in...
Featured pool amenities
Waterslide
Kids pool
Heated pool
Pool / Beach Towels
Reviews that mention pool
Write a reviewClean rooms, friendly staff, good breakfast, good location, and decent price. Their hot tub was not hot at all! The pool area is just for kids. No place to really swim. Not sure if I would come back here.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
Helpful
Not one that I would go to for frills this one screams budget stop on your way through town or some place dirt cheap to take the little kids. Pool is 3.5 feet or there about and the whirlpool is the temperature of pee so your kiddos would have a safe place to play despite the fact their parents are broke type hotel
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Review collected in partnership with Hampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
I contacted the manager who said they would really like to contact me on the phone. After emailing and lining up times to speak I have yet to hear from the manager. Horrible experience-and sad that the manager didn’t want to talk about a problem regarding the pool area-where kids could have gotten very sick. My sister in law was visiting from out of town and invited us to see her and my the kids to swim. When we entered the lobby we noticed a large hockey group gathered in the lobby and there was a sign saying the lobby was reserved for the group! There wouldn’t be space in the lobby for others outside of the group but thought it was quite rude to post a sign saying you couldn’t use the lobby-a public gathering space. On the way to the pool we noticed the same group also had the conference room rented out too. We entered the pool area with about 15 other kids who were all unattended, remember that group that had the lobby rented out, reason there were no parents! As we entered the pool we noticed a very high chlorine smell but didn’t think too much about it. Within a few minutes my son came up to me and said he had been coughing and hard to breath since he entered the pool. I thought that was odd but thought maybe he was doing too much. A few minutes later we start seeing kids from the unsupervised group of kids coughing. We started looking around and noticed every single kid in the pool area looked ill, coughing and red face. We get our kids out of the pool and start leaving. As we leave there is a kid standing in the hallway by the door doubled over and coughing so bad-again NO parents around any of these kids. We told the guy at the front desk and he said he would check on it. Followed up with him and he said the chlorine level was fine but the ventilation system kept tripping so there was no air flow. We went up to my sister in laws room to have the kids change and leave the hotel, since there was no other spots for our group to sit around and visit. As we were leaving from the 4th floor we get on the elevator to go down. 3 boys were in the elevator and had hit all the buttons, so we would have to stop on every floor! Again no parents watching these kids! Very frustrating evening and we weren’t even staying there-I would never spend money to stay at this place! As we were walking up to the hotel on our arrival we noticed 3 ladies leaving with their suitcases, which was odd because it was after 7:00 pm-now we know they checked out because of the chaos in the hotel. Again the manager NEVER addressed this serious issue with me even though promising to talk on the phone. Just beware of what can happen when staying here!!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Response from KhayrA1, General Manager at Hampton Inn & Suites Fargo Medical Center
Responded 24 Mar 2020
Thank you for your review. I want to first let you know that we accept when we are wrong and i am sorry that you did not have a good experience staying with us at our hotel. On the night you stayed with us, we had 3 teams in total occupying 80% of our hotel. We try our best to work with the teams to ensure the other guests stay are not ruined. We pass out Hotel rules and often speak to the parents as the night goes on. We try to keep the lobby open for everyone but if one team ends up using it as frustrating as it is we can't kick them out, its essentially a first come basis and we try hard to bring to their attention that others would like to use the space as well and for them to be mindful. The pool issue also is linked to the sheer number of people that were using it that day. That issue has since been resolved. If you wish to still speak i would be more than happy, please reach out 701-356-8070.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
What a wonderful place to stay!
Room was perfectly spotless, staff was friendly and the breakfast was the best we have had in a long time! Close to shopping, restaurants and hospital.
If I was to complain about something I’d like the pool to be deeper.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Response from KhayrA1, General Manager at Hampton Inn & Suites Fargo Medical Center
Responded 20 Feb 2020
Thank you so much for your review. It is certainly one of the highlights of my day when i get to read these types of reviews. Our housekeeping team, front desk, and maintenance work so hard to make sure every day is a good day for our guests. We will pass your notes on the pool to our team since we are always looking for ways to improve. Thank you for taking the time out of your day to leave this awesome review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
If you are a Monday-Friday business traveler, this is everything you expect in a Hampton.
The weekend I am reviewing I was there with my family & a large group. It was a big NFL & College Football weekend; we were all excited to be at a Hampton with the beautiful inviting lobby/ breakfast area with the TV’s to do some group food & watch the games. We were there for other events, left the hotel came back, and our room had not been touched. I had to go down to the lobby and haul back an arm load of towels. Not a huge thing but annoying & gross because our garbage cans were full. I am not sure why our room was missed.
We came back from an event and another group had taken over where we where earlier. We rearranged and made it work. At 11:00 a blue or purple hair employee wearing a yellow Bison sweat shirt told us there was noise complaints and we would have to leave the area. This employee handled the situation so poorly. We were not too loud. 11:00 on a Saturday is absolutely ridiculous to a kick a group out. We stayed 2 nights. Room 418
Heater could not keep up.
A pool towel was left on the floor near the heater it was frozen when I picked it up.
Bathroom
Toilet has a hard time flushing.
Ceiling needs paint there is a brown possibly water spot on the ceiling.
Hook on the back of the door broken
Room Fridge loud.
Not the normal cushy Hampton beds I look forward to.
Pool chemicals: Friday night Chlorine way to strong. I have stayed here on business and not even realized they had a pool. Saturday morning my husband felt sick from being in the pool with the kids the night before and from 4th floor near the elevator I could smell the chlorine.
This Hampton is in such a great location; off I-94, near I-29, close to hospital, Costco, great restaurants and many sports facilities.
I don’t like to use this to leave bad reviews but if you are a group; they are not group friendly. There are other Hilton properties to stay at.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Response from KhayrA1, General Manager at Hampton Inn & Suites Fargo Medical Center
Responded 14 Jan 2020
Thank you for you review. I am extremely sorry to hear about the experience you had with us over the weekend. You are right there is no reason to kick guests out of the lobby at 11 especially when they are a group and are getting together after a long day of games. There is a lot our front desk associate could have done to try and deal with the situation. As for the maintenance issues, we will have them addressed. I wish that we would have been more proactive in dealing with the toilet and heat issue. I have spoken with the team member that was here on that night and we talked about what we should have done different. I would like to make it up to you somehow please reach me at 701-356-8070 or at Khayr@kajhospitality.com.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC