We had a baseball tournament in the area on Memorial Day weekend. We booked this Extended Stay America due to its location, past reviews, price and of course, to save money on meals by preparing them ourselves. Overall the king size suite we reserved was very good. Bed was nice and comfy after these past 100 degree days to come back to. A couple of things to think about, we travelled with our pup. She was plenty comfy in the room as we were gone most of the day over the weekend, the bedroom has a nice closet where we placed her kennel. The entrance to the room needs to be reconfigured as there is a 90 degree angle which is hard to navigate with their luggage carrier. The bathroom is pretty tiny. Enough room in the bathroom for 1, and 1 only. Upon check in ask the person at the counter for their bin of pots, pans and dinnerware, that'll save you a trip back downstairs. The room itself was comfortable for the 3 of us (plus pup). 2nair conditioners in the room provided comfort not only for the livingroom area where the pullout sofa was located but also for our bedroom. Before anyone asks no we didnt make it to the pool (although it looked nice) because we were too busy at the tournament and too tired once we got back from it. We would definitely stay here again as it was a great price, comfortable accommodations, within walking distance to several nice restaurants (if you don't feel like cooking) and the customer service is superb! Thank you Extended Stay America Cross Creek Mall for a great stay! PS, the reason for 4 instead of 5 stars was basically just the entryway into the room. It was a little cramped.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from 00esa, Manager at Extended Stay America - Fayetteville - Cross Creek Mall
Responded 28 May 2019
Dear Andrew, Thanks for choosing Extended Stay America while you were here to playing baseball tournament. It is delightful to know you appreciated our convenient location and spacious rooms, as well as our friendly service. Your review means the world to us! Thank you again, and we look forward to welcoming you back. Sincerely, Hotel Management
This response is the subjective opinion of the management representative and not of TripAdvisor LLC