We stayed for one night in the suite with a big balcony, panoramic stunning view and private hot tub. The room was big and comfortable. Very recommend for couples or families with children.
the pool was big and amazing.
Big shooping center nearby.
Good hotel and trained personnel!
We are spouse from Raanana (Israel) and we usually stay at the Dead Sea hotels several times every year.
We are experienced enough to give some advice.
That`s very relaxing and clean area – hotel Daniel.
The room was clean, the bathroom was equipped at all.
The food was fabulous and extremely delicious! The Chef is outstanding!
The high-level hygiene was in every step.
If you run into any problem, the General Manager – Mr. Shadi Nassir – can solve it immediately and in a proper manner. He is very professional and kind person!
The musician performance and dancing party were every evening.
We used the synagogue, and greatly enjoyed everything.
One negative feature is - the thin wall between the rooms appeared noisy neighbors.
However, the trained security – mr.Mor - could arrange our request in a flash.
The swimming -pool staff is good but should watch closely the smoking people in this area…..
Overall, clean/modern rooms and great location.
That is a perfect balance between price and quality in this area.
It was great time! Strong recommend!
Famile : Mr. Vlad
First, here are the pro’s. Room was really nice with a beautiful view of the Dead Sea and pool area. The room was clean and modern and bed was comfortable enough. Pretty pool area and short walk to restaurants, shopping and most importantly the Dead Sea. Had live music in the evening.
Con’s- Staff were not nice at all. Barely spoke to you and seemed genuinely irritated that you asked questions or needed something. Never explained their towel policy (each room card is loaded one towel but we didn’t figure that our until we were leaving. Indoor pool was reserved only for adults which stinks for families (but I do understand that), breakfast was huge but wasn’t great compared to all other hotels we were at. Our car got sprayed with reclaimed water that left a horrible smell and a grime on our rental car that we could not get off. Others complained about that as well
Overall, clean/modern rooms and great location. If a one night stay to experience the Dead Sea it works better than most in the area for the price. Just don’t expect any service whatsoever and venture offsite to eat.
the room was much better then expecte, the bathroom was amazing and clean, the spa was a really good time, the food was amazing, we used the synagogue, and really everything was the best it can be, a real 5 star
The hotel itself is very modern but it is the little things that detract from the overall experience. ie: no bathrobes in an apparently hastily made up room. Numerous calls to the desk before finally getting some. No mat for the bathtub. Slipped, fell and have black and blues. Response at desk, you should have called (in other words your fault you fell not ours).
There are things here require repair or cleaning that are just ignored: bathroom fixtures loose, light switches broken, carpets stained, furniture wobbly and the list goes on. The pool and patio area are littered with used plastic cups,tissues and other debris.
I understand the language in Israel is Hebrew but this is a tourist area that relies on tourist money yet very few of the staff speak,or admit to speaking english (or possibly other languages)and those who do can be rude.
For non-Hebrew speaking guests the dining room can be a nightmare. Strange foods that are identified only, if at all, in Hebrew. Would it really add to cost if the tags included different languages?
Dinner and breakfast are chaos. Some of the guests appear to be terrified that they will not get fed. Grabbing whatever they can, touching food with bare,possibly unwashed hands and after handling it, PUTTING IT BACK! Finally after all that, leaving platefuls of uneaten food on the table.