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All You Need to Know About the Rooms
at Royam Hotel

Room/Suite (64)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... is a little dated with a shower. All and all, a comfortable room. Breakfast is served with plenty of outside tables. It's...
... while waiting for departure the reception staff found a cool room where he could rest. Excellent service. Highly recommended
... if it is not warranted, however this hotel has a lot of room for improvement in a few areas. I had high expectations...

Reviews that mention rooms

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jadmi wrote a review Feb 2020
Dammam, Saudi Arabia97 contributions84 helpful votes
Royam Hotel is one of the few beachside hotel in Mbour. It's centrally located and near many restaurants if you decide to eat outside of the hotel. Check in was efficient but there are limited staff members at the front desk that can speak English.

The hotel is nicely landscaped with a pool and direct access to the beach with lounge chairs. There is nightly entertainment which changes daily. Daily activities are also offered.

The bungalow style rooms are spacious and well decorated with airconditioner, refridgerator and all the modern amenities you would expect. The bathroom is a little dated with a shower. All and all, a comfortable room.

Breakfast is served with plenty of outside tables. It's more of a continental breakfast and there weren't any eggs to order. Not the best but satisfying. If you have an early morning flight, you can request the day beforet for breakfast to be ready before you leave. It will not be takeaway but you can eat it before you depart.

Royam Hotel is a very good choice for you to stay while visiting Mbour. The hotel is not luxurious but provides comfortable rooms, direct beach access, friendly service and good amenities at an affordable price. What more can you ask for?
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Date of stay: January 2020
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from RoyamHotel, General Manager at Royam Hotel
Responded 19 Feb 2020
Dear Guest, thanks a lot for your comments. We are always very keen to have international guests, and we are teaching English to our staff. You noticed quite a few things interesting to give to our clients a better service: For your information, rooms are under renovation, but very carefully in order to not disturb the clients in the hotel. We already renovated our 20 deluxe rooms, 4 suites, and we are now working on the superior rooms. For breakfast, we actually serve eggs on demand/ We may have not communicated it clearly and we will arrange that quikly. We also have a staff offering omelettes and crepes every morning from 7 to 10h30. A take away breakfast is a good idea, and we may think on it. Thanks for sharing your feeling with us. We hope to have you again at Royam Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paul B wrote a review Nov 2019
Chesterfield, United Kingdom1,132 contributions221 helpful votes
Bungalow rooms clean and spacious with all the facilities you need. Good pool area. Restaurant with outdoor seating is very good and the food was excellent. Staff very friendly and when one of our party was unwell while waiting for departure the reception staff found a cool room where he could rest. Excellent service. Highly recommended
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Date of stay: November 2019
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from RoyamHotel, General Manager at Royam Hotel
Responded 11 Nov 2019
Dear Guest, thanks a lot for your very good comments. We do our maximum to please our clients, knowing you desserve the best when you decide to come to Senegal and choose Royam hotel for your relaxing holidays. I personally wish you can come again to our hotel and/or let us know what extra service you need to get a 5 on tripadvisor. Wish you a great way back home. Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pierre wrote a review Aug 2019
Leeds106 contributions240 helpful votes
I am not one to criticise if it is not warranted, however this hotel has a lot of room for improvement in a few areas. I had high expectations ahead of my arrival. We arrived at 4am in the pitch black of night and in front of the check-in desk was a European man vomiting violently into the sand. He was being patted on the back by a member of staff. As a microbiologist/clinician I can tell you that this was not because the gentleman had drank too much alcohol; no, this was related to food.

The second floor superior room chalet we had was nice and atmospheric with its dim lighting and African art. It had a spacious balcony overlooking the extremely well manicured gardens of the hotel. To secure a key for the safe we had to provide a deposit of 20 EUR. The bathroom was ok with a shower only however the water was not very hot. All in all, I didn’t have too many complaints about the room.

The food is awful. However, it looks spectacular in its presentation. But this is a deception. On the first night there was a huge array of seafood for the starters. As the days went on, the variety was reduced and previous dishes from the previous night like prawns and mussels were clearly being mixed together to create new dishes. The grill area served hot meats but these were of poor quality. The lamb and beef chops were extremely chewy and inedible. There was an overweight man grilling the meat each night who was just rude to me and others. One night a guest asked for a lamb chop and he said everything had finished. When asked about the big chop he was grilling he replied that this was him. But he was rude each night. When guests went back for more he would say “encore?” in a sarcastic way. The manager should teach him a thing or two about customer courtesy and not eating all the profits away too. One night there was an open air BBQ and when meat ran out the chef brought out a whole load of lamb chops from cold storage. These were slapped on the grill. When served on my plate the meat inside was red raw in places and reeked of BBQ fuel. Some of the puddings looked ok but I was cautious. I tried a chocolate mousse (made with raw eggs no doubt) and for the next two days I suffered from watery foul diarrhoea (I will spare the other details). Make no mistake, the buffet looks hugely impressive but conceals hidden drawbacks and microbiological dangers. It might be ok for some guests but it is certainly not good enough for me. A tall manager (French looking) parades the hotel occasionally but then is nowhere to be seen. He clearly is not paying enough attention to the preparation of food or the courtesy with which it is being delivered. We got so fed up of the buffet that we would walk to Allo Pizza half a mile away for a delicious and satisfying meal or the fantastic French bistro 5 minutes away called La Ginguette (i.e. we sacrificed about six free meals). Breakfast was better. There’s a cook who makes good omelettes and the rest is a rather continental-esq breakfast.

I can’t fault the hotel location and its own beach. Some of the staff are quite surly and yet others like the security guard Malik are warm and talkative. The dinnertime entertainment is good (especially the Senegalese band with dancers) but be prepared for thudding loud noises until about midnight if you choose to retire to your room early. This hotel has the potential to be the very best but unfortunately the manager is not paying close attention to the needs of his higher class guests who expect a lot more. This includes a pool which looks a little unclean. As above, I’m not one to complain but the food and overall lack of courtesy of the staff will ensure that I will not be returning. The manager may well provide a defensive response but what I’ve written here is the truth from my perspective. Our holiday was made great by securing our own driver and spending time away from the hotel by traveling to Dakar twice, Mbour fish market and the Saloum island delta to visit this spectacular UNESCO heritage site.
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Date of stay: August 2019Trip type: Travelled on business
Room Tip: Choose only the superior second floor chalets not the very basic ground floor chalets.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from RoyamHotel, Responsable relations clients at Royam Hotel
Responded 27 Aug 2019
Dear customer, Thank you for taking your time to write this detailed review of what needs to be improved during your stay at our facility. We grant you your argument despite contradictions. while challenging ourselves to better satisfy our clientele who in the majority appreciate this hotel. Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
FamilyTravelling2014 wrote a review Aug 2019
Brighton, United Kingdom73 contributions18 helpful votes
Very relaxing, clean, well situated and a generally pleasant environment. This was a couple of days getting away and doing very little for us and the hotel was perfectly suited for that.
Staff are helpful.
Accommodation is in circular (or one half of a circular) individual bungalow with thatched roof. Some huts have two floors with the rooms on the first floor having their own terrace.
The decor is very brown, but still very pleasant. There are some signs of age with the bathrooms being a little tired round the edges. However, everything is clean and in good working order.
Rooms have a key safe (key obtained from the reception for a deposit), TV, hair driers and working a/c. Most importantly (for teens) there was wifi in the room and by the pool.
Although not a problem, it should be noted that there are no mosquito nets.
We were half board, but B&B or all inclusive are available. Breakfast has a good spread of fruit, eggs, pancakes, breads and pastries. The cereals are limited and the there is no fresh juice.
Dinner was either a set menu or buffet, and had sufficient choice to feed a family with fairly fussy 12 and 14 year old. Deserts were particularly good. Vegetarians may struggle but seafood lovers are in for a treat.
Prices for drinks, pool snacks etc are typically mid range for Senegal. Bar food, and drinks (alcoholic and non) are available pretty much all day.
Pool was clean and pleasant to sit by as was the beach. Although the sea has a fair amount of rubbish in it, the beach is obviously regularly scoured and cleaned.
There is entertainment in the evening by the pool/restaurant that can't be avoided but was unobtrusive and pretty good quality (a variety of small groups and crooners).
Various tours and classes are offered daily but we didn't try any of these.
The spa was limited but reasonably priced for basic 'treatments'
The fitness room is poor. The one running machine was working, but the bikes all had seats jammed in one position and the weights were limited. Better than nothing, but not a place to keep up your fitness. Some swings for kids and a table tennis table
The area has certain activities on offer, including flying, but we didn't partake. Restaurants are a short walk away.
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Date of stay: August 2019
Room Tip: Second floor tooms with private terrace looked good
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from RoyamHotel, General Manager at Royam Hotel
Responded 13 Aug 2019
Dear Clients, thanks a lot for your comments and description of the hotel. We are glad to know you had a good time staying with us. I took note of the different topics we can improve, and we will do our best to fix them. We are working now to give to our clients the best of our hotel with new amenities (you already noted the strong Wifi network). We wish you and your family a great week, and hope to meet you here again sometime.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Patrick_ermelo wrote a review Mar 2019
Ermelo, The Netherlands32 contributions18 helpful votes
We stayed here for a week and we loved it. The rooms are located in nice bungalows in the garden. They have a nice swimming pool and located at the beach, unfortunately only a strip is left and only accessible during low tide, (currently there is some construction work going on to restore the beach). If you plan to walk to the village of Saly you have to take the main road (25min) but this will be much shorter when the beach is restored.

The breakfast & dinner is very good (Buffet when it's busy and three-course meal when it's not). Although it is a French orientated)

The staff is really friendly (actually most Senegalese people are). The only downside is the music in the evening. It can be too loud (especially when your room is close to the bar) and the quality is not always very good.
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Date of stay: March 2019Trip type: Travelled as a couple
Room Tip: Take a room that is a bit further from the bar. So you don't get annoyed by the music.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from RoyamHotel, Directeur général at Royam Hotel
Responded 24 Mar 2019
Dear Guest, we thank you a lot for your positve feed back. We note that the concerts during the evenings could bother some clients, so we will try to adapt the rooms location to the clients when it is possible. You are part of these clients who understand the necessity to have a better coast and we thank you for that. From our side, we try our best to make your holidays even better being more flexible, giving extra services, extra strips too to acceed the beach, challenging ourselves to propose our guests special evening shows, and so on. We are very happy to have international guests, and we really hope to welcome you again at the Royam Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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