My room was very clean. My Room had nice and simple furnishings. My room had a refrigerator and microwave. The price was nice. Under $100 with taxes. The staff was friendly. I was glad to find a room last minute on homecoming weekend.
The Country Hearth is a no-frills hotel at a great price. Other reviews have covered the check-in procedure which was fine. The room was spartan but very clean and newly updated. The bed was ok...not terrible but not the most comfortable bed you'll sleep on. For the price it is a nice place to stay in Maryville.
The room was very nice, clean and large. It even had a full size refrigerator as well as a hot plate. The lobby was closed when we got there so we were directed to the Red Roof Inn next door. The person didn't confirm the room, just gave me the keys. No details about breakfast or anything. We went back over to the Country Hearth to find that none of the doors were actually closed. Someone had propped them open with the door mats. I intentionally closed them to find them back open the next morning. My reservation was for two queens and the room was a king and a pull out. I didn't want to have to drive back over to the other hotel to take care of it, so we made it work. I found that the lobby didn't open until 8am even though breakfast was supposed to have been in the lobby from 6am to 9am. It appears as if they serve workers that are maybe in the area for a period of time. I would prefer to stay on a property that actually has an employee on site. It was nice enough as long as you have zero expectations of breakfast of any kind of customer service on site.
We have stayed there several times in the past years. Recently the property was sold and the new owner owns several other properties in the same town. We were there for a three night stay and on the third night we returned to find that the room keys wouldn't work. The sign in the window of the office told us to go the neighboring motel ( which is also owned by the same person) to get assistance. That clerk had to leave her motel to go to our motel to reload our key, thus leaving her motel unattended. They did not even turn on the entrance door locks when there was no clerk on duty. Had they posted that there was no night clerk, we wouldn't have checked in and they shouldn't worry about future bad reviews because we won't ever stay there again. We also didn't get maid service the first morning there.
This was a great room for the price. The room was clean, comfortable, and quiet. The bathroom is small, but that didn't bother me. Nice front desk lady both days. Breakfast was just continental with the minimum and waffles. Perfect for what I wanted.