I am 50 y/o and retired from the USAF. I traveled from Texas to MI to visit my cousin so we could see Mackinaw island. We checked in on Tuesday 8 Sep and checked out Saturday 12 Sep. The property is nice on the outside and lake view is spectacular. There are also fire pits at night with free s’mores (although the marshmallows were super flat so bring your own supplies). Shout out to the guy starting/tending the fire each night (he’s on his game). All the employees were friendly.
The hotel is fairly old but the room was clean and large. The key to get into the door was a pain in the butt every time we had to open the door. Two things that I think are very important in a hotel - the shower and the beds. We had hot water one night of 4 nights. The shower head is tiny without much pressure (then add lukewarm water with that). The night that we actually had hot water was due to calling the front desk and having it “fixed” but the fix lasted one night. Clearwater gave me a 34.00 credit for the inconvenience. The beds are absolutely horrendous (uncomfortable). We went to Walmart and purchased egg crates to put on the beds and that only helped a little bit.
If this is the standard in Mackinaw city then next time I will try St Ignace or just pay a higher price to stay on the island.
Beautiful room and beautiful view thank you!!!! Would encourage anyone to come visit this place. Very clean!!♥️ Only half mile away from the ferrys or any kind of shopping. From ice cream, to fudge to any downtown shopping.
As we arrived on site we immediately noticed how well maintained the property was with the beautiful full mature hydrangeas Lining the gardens it was very welcoming. The room was very clean and overlooked the lake, bridge and island. The cherry on top was the awesome beachfront with camp fires and s’mores. Rausten, the maintenance gentleman was incredible friendly and accommodating. It is very evident he has a lot pride with his involvement and contributions to the property. We would defiantly recommend to stay here and will be back.
Our room was neat and clean. The staff was friendly and accommodating. We arrived early and our room wasn't ready but they called my cellphone when it was. The room is a very nice size! And updated. It looks just like the picture! Bathroom very clean. Sheets very clean. Mattress very clean (i check for those things. Even before the pandemic). The view from the room and balcony was amazing! Their pandemic practices were orderly and in place. They supplied us with a paper bag breakfast to sub for continental breakfast and limit contact. They have hand sanitizer throughout the property and sign with directions and safety practice reminders. Also a text concierge to limit contact. We really enjoyed ourselves. We stayed in the room mostly except for quick walks on the beach but I saw people on the paddle boards and out at the bonfires and grills. Very peaceful property with great features and updates. We'll be back!
Was there the end of June with my girlfriend. Had such an amazing stay.
Raz, the maintenance guy, now one of our new dear friends went above and beyond to make sure our stay was beyond 5-stars!
He was very accommodating, welcoming, friendly and personable.
Our room was beautiful and clean.
Will definitely be back on our next adventure!