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All You Need to Know About the Rooms
at Preferred Inn & Suites

Room/Suite (4)
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Check Out— / — / —
Guests1 room, 2 adults, 0 children
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Room review highlights
... asked for a to for Sunday and Monday night. Walking into the room given, it's smell is offensive and looks dingy. We unloaded...
... I enjoyed the staff and how helpful they were. The room was very clean and housekeeping was always friendly. The...
... rooms are old, rundown and need a major overhaul. The first room we stayed in had beds in which it appears that mattresses...
Featured room amenities
Kitchenette
Refrigerator in room
Internet
Air conditioning
Wifi
Microwave
Smoking rooms available
Non-smoking rooms
Non-smoking hotel

Reviews that mention rooms

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Amanda Davis wrote a review Mar 2021
4 contributions
We asked for a to for Sunday and Monday night. Walking into the room given, it's smell is offensive and looks dingy. We unloaded and allowed our kids time to eat as we did not want to sit in a restaurant. I inspected the room as I do at any motel. All surfaces were stained. ALL. The carpet had multiple stains. There was dust/grime on the fridge, tv, entertainment center, along the corners and walls of the entrance and bathroom, and on the light fixtures and switches. The main door and handle felt sticky. The bedding and towels had a fresh smell although stained. That was not an issue. The smaller of the 2 bed's mattress had a HUGE dark stain in the middle of it. This non-smoking room's nightstand had cigarette ashes left on it. The shower did not look like it gets a deep clean. I asked to be moved to a different room. The manager in charge informed us that their policy states that all issues must be brought to their attention within 1 hour to be able to change rooms. No policy was able to be shown after I asked to see one. The welcome paper in the room states that the motel would be happy to assist with any issues during our stay. The manager in charge asked the 2 cleaning ladies to check the room. They did not seem happy to do so after walking away and saying things under their breathe. I showed them the issues. The manager in charge said that she could have them clean the room, but I did not want to allow my children to lay in a mattress with questionable stains. I also did not want to have to wait for this room to be cleaned after it should have been clean in the first place. I did not pay for a dirty room to be told to wait for said room to be cleaned. I simply wanted to be moved to a new room. My mother in law's room felt cleaner, smelled better, and seemed more up to date. We left after the manager in charge said that we could talk the the manager on Monday, the next day. We found another motel for the 2 nights. On Monday, we visited the manager who apologized for the rooms uncleanliness. She agreed that it was dirty. She refunded our money for one of the nights. She said she could not do anything about the stains on the mattress, but that it was indeed sanitized with clorox spray.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Chris C wrote a review Aug 2017
1 contribution
Our visit to Louisiana was wonderful. I enjoyed the staff and how helpful they were. The room was very clean and housekeeping was always friendly. The staff has become family to us. Will visit again in the future.
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Date of stay: July 2017Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Responded 18 Aug 2017
Thank you very much for your review. We strive to make our guests happy and comfortable during their stay here. We always want to improve on our service and room quality, so we welcome any suggestions to achieve this. We look forward to seeing you when you return to Bastrop, Louisiana...and thank you again for staying with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lisa B wrote a review Dec 2015
Los Angeles, California4 contributions
I stayed here in July while visiting family. I recommend you travel a little farther and stay in Monroe because this place is not worth your money. The rooms are old, rundown and need a major overhaul. The first room we stayed in had beds in which it appears that mattresses have not been changed in 50 yrs. The second room was not much better. The manager needs customer service training. Will never stay here again.
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Date of stay: July 2015Trip type: Travelled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Alexis P wrote a review Mar 2015
13 contributions7 helpful votes
We stayed there while my husband was on a job. It was pretty good at first. They let us stay with our two toddlers and newborn and gave us a weekly rate. Then we went to pay for our second week and they charged us double, claiming we weren't charged enough the first week. They said they didn't have a weekly rate and never did. Refused to let us speak to the manager. My husband was trying to pay it over the phone since he was at work on his lunch break, but they refused to deal with him over the phone. Made him leave work early or they were going to kick my children and myself out. It took over an hour of arguing with the desk clerk to get it slightly worked out. They also tried to charge us a "dog fee" because we had children. Ridiculous. The stay was fine until we dealt with that second, incredibly rude, receptionist when we tried to renew our room. Probably won't stay again because of that horrible interaction.
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Date of stay: July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Raymond L wrote a review Apr 2014
Reno471 contributions84 helpful votes
I have used this motel yearly since it was the Bastrop Motel, some 30 years and always have had a good stay. This last was terrible, should have asked for a different room. The bed was broken down on one side. You lay on it and all the way to the bottom, the other side with no bedside table was good?
I had stayed at the County Inn previously but liked the location of Preferred, next year Country gets my business.
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Date of stay: March 2014Trip type: Travelled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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