Sweet receptionist during a difficult time the hospitality made me be able to worry about one less thing. Room was very nice the entire hotel well kept and smiling faces! The amenities as well just let you know how they do care about guest.
Iyana, checked us in and what a warm welcome. Iyana was very professional and courteous. Our interaction, with the hotel staff members was very informative. Our stay at this hotel was very enjoyable. We had a chance to get well rested, in a comfortable bed with clean linens. Everything, that we needed, was available to us, inside our room. We always seek cleanliness, in a hotel, while traveling. Thanks, for starting our day with a great breakfast. Thanks, for making us have a pleasant stay!
We stayed here for a week during the final stages of my husbands terminal heart failure (he’s only 40 and we have a six year old son - so this is about the most difficult thing we’ve ever been through). The staff at the hotel no matter who we dealt with or what time of day it was (24/7 - bc there isn’t much sleeping at this stage) were absolutely fantastic and went out of there way every single time to do whatever they could to help us out/ accommodate us/ make our stay as pleasant as possible. We’ve had to be somewhat Gypsy like over the last three years since he fell ill and we both were eventually unable to work due to his illness/caretaking needs and I can honestly say that the week we spent here was by far the most ‘at home’ we’ve felt in a long time even though his health had reached new lows we hadn’t been well prepared for. In addition the rooms were spacious, clean, modern, very well kept (as a bonus we even had windows that opened [with screens], which as anyone who’s been stuck in a sickroom before knows can be a Godsend - fresh air makes such a huge difference. And the air conditioner worked better than any I’ve ever seen before (at a hotel, at home, etc) - we stayed during the hottest part of July and were able to keep the room at a frigid 61 degrees almost the entire time (I didn’t even know that was possible - but my husband greatly appreciated it as one of the main side effects of the medication keeping him alive during this final stage is that it makes him constantly overheated and subsequently horribly uncomfortable. Staying here truly made a world of difference for him that week. And the price, while not something we were able to maintain past the five nights we stayed, was extremely reasonable especially considering we were able to get a suite with a bedroom in the back and a living room in the front with a pull out couch - two separate TVs and a closing door between the two rooms so that when my husband got really bad I was able to set our six year old up in the front room watching cartoons and close the door to the back room so that he was not ever as aware as he would have been otherwise of his Daddy’s suffering (which is always very upsetting to him). Had we been able to afford it we would’ve happily stayed until the point in time which my husband had to go to inpatient hospice - recommend to anyone. Fantastic hotel
This was by far the worst hotel I have ever stayed in. From the smells in the lobby to the smells in the room it stunk. Entering the room, we were exhausted and wanted to lie down only to find yellow stained sheets and pillow cases and wood chips in the bed?! Then time to shower finding used bars of soap in the shower was the cherry on top of the cake. The front desk guy came to change our sheets and that was nice of him. Overall, dirty, disgusting and stinky is how I would describe my experience. Will not return.
Needed a nice, restful place for a family member to stay. The person who checked us in was extremely polite and helpful. He went the extra mile to assist me and my son and even provided a cell phone charging cable when my son forgot his.