The hotel was wonderful. I really enjoyed the stay here. The location is awesome - just walking distance from Petra visitors center and the hotel itself has wonderful facilities. Only downside is the breakfast spread - which is very limited. Also they dont provide water in the room and that needs to be bought from outside.
The Petra Palace hotel is a decent if slightly shabby hotel, very convenient to the Petra site entrance. The staff were very friendly and helpful. The breakfast buffet was decent as well with a reasonable choice to set you up for a days wandering. Bed was comfy and the room temperature could be set as desired. Didn't get a chance to go in the pool, but it looked good and was just outside the french doors of the room. Given the inflated tourist prices of eating nearby the buffet dinner in the hotel was excellent with a good choice of local starters, mains and puddings.Fine for a vegan and an omnivore!
I stayed here for one night and proximity to Petra is definitely a huge plus. It is basically less than 3-5 mins walk. As far as the hotel goes, the room was spacious and bed was comfortable but there were some issues as well. There is no power outlet near the bed and I had to basically unplug one of the standing lamps all the way across the room to plug in my computer. And the toilet flush was broken which made me wonder how they cleaned the room the last time.Other than these issues, I liked everything else. Breakfast was good, the staff were very friendly, wifi was very good. I guess may be my expectations for a 3 star hotel was little too high. Anyway if you can overlook some of the issues with the rooms(who knows, may be you will get a better room than mine) and staying here just to enjoy Petra, this would be a great hotel to stay.
Two night halt at this place.
Usual facilities taken for granted at any International Tourist destination are not available at this hotel.
No room service. No tea/coffee brewing facilities in the room. No shampoo, body lotion, no conditioner in bathrooms.
From the lift one has to walk and walk and walk to reach allotted / majority of the rooms. Thanks for the wheeled luggage, those with big suitcases without wheels almost drop dead by the time they reach their room.
Of course this is an exaggeration, but not too far from the truth.
Only saving grace was decent rooms and big dining hall.
If we start with the good things about this hotel.
- Proximity to Petra gates is amazing! 200m down the road.
- Wi-Fi is pretty good throughout the hotel.
- They allowed us to change our booking from 2 nights to 1.
- They recommended ‘mums recipe’ for eating at during our stay, we loved the atmosphere and the food there and it’s close.
- They allowed us to store our bags after checkout and pickup after visiting Petra.
The negative points of this hotel for us were
- Our room has mould growing on the ceiling
- Room door was wide open upon first arriving at room.
- Room has soaking wet carpet by the bathroom door, turned out later to have come from the toilet! This started to become unbearable during the night and we were forced to change rooms.
- Aircon blows warm to hot air the whole time and the the controller does nothing to change this.
- Breakfast was very average and limited choices, the warm potatoes were stone cold and also the eggs. We informed the staff and they said they were supposed to be hot and did nothing about it.
- Bed in replacement room was broken on one side and we couldn’t sleep on it.
- The view outside the window has to be improved, the boxes from the new tvs in the room were rubbish outside the window. Ironically the tv never went anyway.
This hotel is super run down and needs a huge improvement. It’s not worth the $144usd we paid for a night. We are grateful they allowed us to change the booking due work circumstances.....but.