booked through oyo app, hotel is located near ajmer dargah, no restaurant, only room service provided, breakfast not so good, very small hotel, deluxe rooms are nice big, family room very compact, no vehicle parking provided, lunch and diner not so good options. dogs barking whole night. didnt get good sleep
We reach thw delux Golden hotel by local tourist guide, who take commission from hotel, we choose family room, and in first instance room is good, and bathroom average, hotel situated in crowd area, hotel not have own parking, so u have to park your vehicle on road. But we need safety of our car, so hotel receptionist provide the rented parking near to hotel, at coat of 150 for night. About hotel and room, inside the room there is cupboard, when we open its actually a duct with bottels of wine and beer and also worst small inside it, and its open from the upper side, so its also unsafe, because its open inside the room, room bedding good, clean room, AC, TV works fine,
For visiting the dargha, hotel receptionist provide there personal person, who take us to dargha on back side, and we directly enter the dargah with any hassle, its also eid eve, and still we easily reach dargah, with the help of person provide by hotel, and we very easily darshan the dargah, and its your wish whatever u pay to him, so specially if u visiting Ajmer for dargah, u stay here,
But hotel charge extra because when we book room after bargaining, she told 1600 incld all, but at time of check out morning receptionist charge extra services tax on it, you have no option at time time, only to pay, theas is cron side of hotel,
I reached this hotel on 24th Oct 17 Night, booked a room on counter with help of a local Dalal, The staff is terrible, check-in was slow, and they asked for money at check-in. Room was not cleaned and we have to littraly shout for every thing on the staff. no hot water, no mosquito repellent, there were diaper in the bin,
bed mattress and pillow was as hard as stone, we had a sleepless night.
Never, never never, think of staying in this hotel. they over charged us they didn't show us the rate card even, we came to know from locals that their rate is around 750 rs. only and they charged us 1500.
I would like to thank Mr. Dilip from Delux Golden hotel for providing the great service to my family. Thank you so much for considering the late check out request. As per my family the room was quite in good condition and the sleeping quality was also good. bathroom was neat and clean.
I would suggest all if you are thinking to book this hotel so you don't need to think twice. Just go ahead and book the same.
We stayed in one of the higher category rooms in this hotel. We did not do any advance online booking & just walked in to the hotel at night. The room was very dirty - floor was not clean, furniture was dusty. The blanket was very dirty. We asked them to change it but they said that they don't have any other blanket. Finally we asked for extra bed sheet & did not use blanket. The toilet jet was so badly designed that half of the water was falling on the floor of bathroom and water was all around in bathroom...such a mess it was. When we complained about it they responded very casually that they already knew about it & they will fix it in couple of days. But that was useless for us as we stayed only for one day.
We were asked to pay full room rent in advance before check in, which we did. But at the time of check out they asked 10% extra service charge (not service tax) which was never mentioned at the time of check in. I was so pissed off with the overall experience that I did not argue on it. I just paid that extra amount & walked out from hotel. Overall the hotel & service did not justify the money I paid.