This hotel still has a feeling of grander although the room needs some updates here and there. The entrance is beautiful. They have a nice relaxing pool where you wind down a bit after strolling through the city.
Stayed here in 2017 febuary.
These are my comment:
+ in a 5 star hotel there should be bathrobes and slippers
+no service at the pool
+ was incl breakfast but you had to pay extra for an omelet (98 ARS)
+ No vanities
+ You had to order coffee (was not in the room)
+ Nice yard in front of the room - but dirty). They could have made it nive with just a few plants and bences
+No WIFI in the room (REALLY ?? - IN A 5 STAR)
+ very nice location
+ has been 5 star - but not now
+ had to sign breakfast every morning even though it was included on room nr.
+No variation in breakfast. Han and cheese EVERY DAY. Same hot meal. Not a lot of different things.
Not really worth the money. And by the way the staff was not really kind...most of all arrogant
The best thing was the size of the "Diplomatic suite", one of their largest.
The staff was very slow. All of them. From room service to house keeping, all very slow! I asked several times to fill up the minibar as such was empty upon our arrival. They never filled it till we departed.
And some of the receptionists was very inpolite, probably he thought he had to work too much. And the breakfast buffet was very strange kind of standard too. Some food items on display would only be available to you upon extra charge, such as the fried eggs, i beleive it was.
As I said the only good thing was the size of the room.
We stayed one night at the Plaza and were enchanted by the décor, cleanliness, and polite helpful staff dressed in formal attire. Our room was quiet, with a view of the nearby San Martin Park. We strolled along Florida Avenue, a pedestrian mall, where we found shops and restaurants that served local Argentinian fare. We booked directly with the hotel and were pleased with the attitude and service provided by the front desk staff, who arranged transport for us to the nearby cruise terminal. As a couple of seniors, we felt perfectly safe in this quiet hotel and exploring the immediate neighborhood on foot.
My husband and I stayed at the Plaza Hotel before and after our trip to Antarctica. The hotel is in a fantastic location. It is central and close to the Calle Florida shopping area. There is also a great selection of restaurants in the area. Our hotel room was very comfortable and we enjoyed our stay.
My only criticism is that there seemed to be a lot of charges for items and services that are often included in other hotels. For example, our package included a full breakfast. However, if you wanted eggs or an omelette this was additional. This is not my understanding of a full breakfast. Also, our room had a coffee percolator (it has been a long time since I used one of these machines). If you wanted coffee for the machine you had to order it and pay extra. It would have been good to have a kettle in the room and some instant coffee would have sufficed.
We also had to pay for Wifi in our room. In the first room we stayed in the wifi was fast but it was very, very slow in the room that we stayed in our second visit.
Nonetheless, we certainly enjoyed our stay and had a good time in Buenos Aires.