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at The Sanctuary At Tissawewa
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Room/Suite (52)
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Guests1 room, 2 adults, 0 children
US$167
Free cancellation until 28/02/21
US$167
Free cancellation until 28/02/21
US$101
Free cancellation until 06/03/21
eDreamsUS$125
Booking.comUS$125
Trip.comUS$123
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Room review highlights
... staff were friendly and helpful. We stayed in a top floor room and it was a very relaxing stay. The food was delicious and...
... It started with confusion during check in about our room and either a miscommunication via Expedia about the type of...
... garden replete with jungle sounds. We had a spacious room upstairs that was most comfortable and clean. The staff was...
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Reviews that mention rooms
Write a review+1
Located nearby the pilgrimage sites this hotel is perfect getaway for people who likes to explore the ancient architecure of a hotel. This is the 1st time we stayed in this hotel and we were very satisfied with the location,food and the overall service offered to us.The staff were friendly and helpful. We stayed in a top floor room and it was a very relaxing stay. The food was delicious and was served in considerably large portions compared to other near by hotels.The bathrooms were large and it consist with all amenities.<br>
The only downfall that weve notice was the air conditioner was a located a bit far away from the beds and it did take sometime to cool.<br>
This place was a pure bliss for us as it was surrounded with a large garden space and a calm peaceful surrounding. Also, if you visit this place do not miss out on the 3 peacocks. We would definetly recommend this place and we look forward to visiting again.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3 Helpful votes
Helpful
Hmmm….this stay was definitely a disappointment. It started with confusion during check in about our room and either a miscommunication via Expedia about the type of room we’d booked or a misunderstanding at the front desk. In any event, it was definitely a non-Sri Lankan welcome. (We've been to the LK a couple of times...)
I did very much appreciate that one of the managers, Lol (sorry for any misspelling), made an effort to seek me out to apologize. And, the wonderful staff at the restaurant were more typical of the Sri Lankan charm and hospitality that we’ve gotten to know. These efforts motivated me to give the hotel at least three stars.
However, my complaint is with the owner of the hotel.
Hello! - this property is in a prime location! It has ample acreage, beautiful trees, and, the building itself is an historic, architectural statement. But it is in very sad shape. It has the feeling of a Grand Dame who has been ignored for years and so no matter how charming and attentive the staff is, the hotel itself is depressing. The rooms desperately need upgrades. The whole facility needs a facelift – one that maintains its historic significance but brings the property to life. Such a missed opportunity! With its location, grounds and historic architecture, it could be a jewel within the ancient city of Anuradhapura. Instead. It basically offers an out-of-date sleeping room with a decent restaurant. If the owner can’t afford to bring this great property up to its potential, he should get a loan or a grant or sell it to someone who will give the property the attention it deserves.
If you just want a reasonably priced sleeping room in a very convenient location, the Sanctuary is ok.
(BTW - Trip Advisor, how on earth did you award this property a Certificate of Excellence in 2019? It demeans the value of that award when given to properties that far exceed this one.)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
Helpful
Response from Quickshaws Pvt Ltd, Guest Services / Front Office at The Sanctuary At Tissawewa
Responded 12 Jan 2021
Dear Guest, We take your comments on the hotel seriously and must mention that we had begun an upgrade of the rooms and interiors which we had to put on hold when the Easter bombing drove away tourist from the country. Just as we thought conditions would get better, covid hit us even harder. The owners felt this was not the time to get into debt without a positive outlook . The hotel is in good condition as is our levels of service but we agree some aspects would benefit from a facelift. Conditions are still bleak for the tourism industry but it is the owners intention to restart the upgrading program halted year before last, even if at snails pace, as we wait for the dark clouds to move over. We apologize for every inconvenience caused.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
+1
Upon entry, you can easily think that you have stepped back in time to the early 20th Century colonial period. This lovely hotel has sweeping verandas overlooking a tranquil garden replete with jungle sounds. We had a spacious room upstairs that was most comfortable and clean. The staff was very friendly. The pork chops were really good, although a bit tough. Great breakfast. Would definitely return.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Response from Hotels Q, Manager at The Sanctuary At Tissawewa
Responded 20 Jan 2020
Dear Valued Guest, We are pleased to know that you had enjoyed your stay at this hotel . Our team takes note of your satisfaction on our service and meals . We all welcome you back to spend a few more nights on your next visit to Anuradhapura . Thank you. Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
This is probably my 4th stay at the hotel.
I visited with a foreign friend, who was very impressed with the old bungalow, large garden, and good Sri Lankan food. The younger staff were very polite and eager to please.
We got an upgrade to Room No.1 which was used by the Queen when she visited Sri Lanka. It was a large room with a double bed, and another small room attached.
The wash room was well appointed, but the door was a bit primitive.
The hotel even took care of some laundry, and returned the clothes within the day.
The Sanctuary At Tissawewa is situated centrally, and we came back to it at mid day just to freshen up and stay away from the noon sun.
They provided driver accommodation.
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Room Tip: Room No 1 was spacious
Value
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Response from Hotels Q, Manager at The Sanctuary At Tissawewa
Responded 25 Dec 2019
Dear Valued Guest, We are pleased to know that you had enjoyed your stay at this hotel . Our team takes note of your satisfaction on our service and meals . We all welcome you back to spend a few more nights on your next visit to Anuradhapura . Thank you. Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
+1
It is a beautiful place near to sri maha bodiya (1km) and train station (3km). Hotel arranges tuk tuk service , reasonable price. Tuk tuk drivers know this place as sanctuary rest house or rest house not by the proper name . We were servved with welcome drink and was kind enough to serve with breakfast with in shorttime. We got fruit juice ,fruit platter ,tea pot with western style breakfast(1000/= per meal) . They have la carte menu for lunch and dinner . My husband ordered seer fish (1500/=)with boiled vegs which he enjoyed . I ordered nasigorang(925/=) not the best. Cooked with tomato sauce. Hot chocolate (325/=)is not my cup of tea. They just dissolve hot chocolate in boiling water and ask whether we want milk. Not happy with it.
But i must say staff is really friendly and helpful . Always with happy mood. Chicken sandwich we ordered, was delicious (750/=). They serve best tea . Very beautiful surrounding . We were in deluxe room which is situated in upstairs . It has a colonial look. Since this was british governor's house , they go with the theme. You cant expect 5 star deluxe room here. We were servved with pol roti and string hoppers for next day breakfast . Served with dhal, potato , pol sambol, fish curry and lunu miris. It was a good meal . Served with frui juice , fruit platter . We waited for tea pot but didnt have the chance to drink , because we had to rush to the train station. It would be be great if they had chance to serve tea coz it was rainy day. Overall staff is really really really nice.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Response from Hotels Q, Manager at The Sanctuary At Tissawewa
Responded 30 Oct 2019
Dear Guest, We are pleased to know that you enjoyed your stay at this hotel . Our team takes note of your satisfaction on our service and meals etc . We all welcome you back to spend a few more nights on your next visit to Anuradhapura. Thank you. Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC