Upon checkin in I was switched from the Nord imperial suites to the Green sunset most probably because of overbooking. Being a in the middle of Holiday weekend, i did not have any other option than to accept the move. Staff was OK ,Room was OK, Ocean view but the bed was a complete torture, very uncomfortable (room 202). After a very poor night stay in this hotel, both my wife and myself did not sleep, we took off first thing in the morning, went ot the pharmacy to purchse some dorflex. I am an executive spending much of my time travelling and staying in diverse hotels, I rarely had to put up with such an uncomfortable bed. Very Poor!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Nord H, Gerente geral at Nord Easy Green Sunset
Responded 28 Jan 2018
Dear Didier, First I would like to thank you for evaluating Nord Easy Green Sunset. We regret that your stay has not been fully satisfactory according to your observations. We emphasize that the well-being and satisfaction of our guests is a priority. We put ourselves at disposal for future stays. Regards, Family Nord
This response is the subjective opinion of the management representative and not of TripAdvisor LLC