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All You Need to Know About the Rooms
at The Grand Renai Hotel

Room/Suite (65)
Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
US$39
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US$39
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Room review highlights
... Kota Bharu. Some part of the hotel under renovation. The room is spacious. The mattress not really comfortable. Switch for...
Stayed one night. Clean, comfortable non-smoking room on the 14 floor. Friendly staff. Buffet breakfast had a wide selection....
... 1 night en route from Perhentian islands to Borneo. Large room, clean, good buffet breakfast. Ticked all of the boxes for a...
Most popular question about the rooms
... to stay here for my future travels, so I want to ask a few questions. 1- Is there a room promotion? 2- Does this hotel located nearby Hentian Tesco? 3- Is there a laundry...
Answer from Melissa Zainuddin
Jul 2019 |
... Thank you for inquiring about our Hotel. We do have room promotion from time to time; it all depends on your travel...
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Reviews that mention rooms

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CikLi H wrote a review Oct 2019
Kuala Lumpur, Malaysia69 contributions3 helpful votes
Booked a one night stay here. Quite an old hotel. Used to be Rennaisance Kota Bharu. Some part of the hotel under renovation. The room is spacious. The mattress not really comfortable. Switch for light in the room spoil. Cannot switch off the main light. Breakfast is OK, not much choice. Location wise is good.
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Date of stay: October 2019Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Melissa_Zainuddin, Director of Sales at The Grand Renai Hotel
Responded 12 Oct 2019
Dear CikLiH, Thank you for sharing your recent stay experience at our Hotel. Please accept our sincere apologies for the setbacks. Kindly be assured that we are working on our shortcomings. We hope to welcome you back to an improved stay the next time. Yours sincerely, Melissa Zainuddin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ibnubatutta wrote a review Sep 2019
Petaling Jaya, Malaysia23 contributions1 helpful vote
Stayed one night. Clean, comfortable non-smoking room on the 14 floor. Friendly staff. Buffet breakfast had a wide selection. Convenient access to the supermarket located next door. No major complain.
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Date of stay: September 2019Trip type: Travelled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Melissa_Zainuddin, Director of Sales at The Grand Renai Hotel
Responded 12 Oct 2019
Dear orthoukm, Thank you for taking the time to share your stay experience at our Hotel. We are delighted to know you had enjoyed your stay and had a pleasant time. Your comments will be shared with our team members to inspire them to give their best at all time. We look forward to welcome you back the next time you are in town. Yours sincerely, Melissa Zainuddin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
BrightonKaren wrote a review Aug 2019
Brighton22 contributions13 helpful votes
Stopped for 1 night en route from Perhentian islands to Borneo. Large room, clean, good buffet breakfast. Ticked all of the boxes for a quick stay. Friendly staff. Cannot complain especially at this price.
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Date of stay: August 2019Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Melissa_Zainuddin, Director of Sales at The Grand Renai Hotel
Responded 2 Sep 2019
Dear BrightonKaren, Thank you so much for sharing your recent stay experience at our Hotel. We are delighted to know that you are satisfied with our products and services. Our team always give their best to all our guests. We look forward to welcome you back again the next time you are in this part of the world. Yours sincerely Melissa Zainuddin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mohd O wrote a review Aug 2019
Kuala Lumpur, Malaysia233 contributions15 helpful votes
+1
Staying for couple of night
Center of everything
Friendly and fast staff including front desk
Room was spacious with huge bed
Very cozy room
Low price if booked via internet
Wide menu of breakfast- very good
Worth every penny!
Gym was the best!! So big and have plenty of equipments
Free sauna and steam bath! A must try!!!
Swimming pool was not so good because the water was bit dark. Perhaps when I came it must be awaiting maintenance.
Overall was ok and worth it.
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Date of stay: March 2019Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Melissa_Zainuddin, Director of Sales at The Grand Renai Hotel
Responded 13 Aug 2019
Dear Mohd O, Thank you for taking the time to share your feedback about our Hotel. It is good to know that you had enjoyed your stay and is satisfied with our services. Our team always strive to give their best to meet guest's expectations.Your constructive comments is noted and will be looked into by the relevant Department Head. We look forward to welcome you back the next time you are in town. Yours sincerely Melissa Zainuddin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mcna wrote a review Jul 2019
Pasir Mas, Malaysia16 contributions23 helpful votes
overall stay was great, the breakfast was delicious with so many varieties. it has separated jacuzzi inside women bathroom and also inside men bathroom at the swimming pool. also have steam room and sauna room inside each bathroom at the pool. our room was great except for the dirty and mouldy window on the outside. other than that it was a great stay.
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Date of stay: June 2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from Khairil_Nizam_Othman, General Manager at The Grand Renai Hotel
Responded 7 Jul 2019
Dear mcna, Thank you for taking the time to share your feedback with regards to your recent stay at our Hotel. It is good to know that you had enjoyed your stay except for the setback mentioned.We have scheduled building cleaning project, which is done in stages. We look forward to serve you better the next time you are back at The Grand Renai. Yours sincerely, Khairil Nizam Othman General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

Answer from Melissa Zainuddin
Jul 2019 |
Hi Syahir, Thank you for inquiring about our Hotel. We do have room promotion from time to time; it all depends on your travel dates. Please visit our Facebook page to check for the latest room promotion offer. Our Hotel is about 10 mins drive from Hentian Tesco. We provide laundry services for a good price. Alternatively, there is a 24 hr self-service launderette at a stone's throw from our Hotel. Please drop us an e-mail or call our Hotel directly to check on the best available rate for your visit. Thank you and regards The Grand Renai Hotel
0 votes
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Answer from Melissa Zainuddin
May 2018 |
Hi Za R, Thank you for your interest in our Hotel. We are delighted to provide the following info to your enquiries : Yes, we do have smoking rooms. Yes, Hotel have shuttle service to airport, at RM50 per way for 2 pax. We have a special room promotion for Ramadhan, RM315 for single and RM383 for twin sharing. This room rate is inclusive sahur/ breakfasts and iftar buffet. Individually, ramadhan iftar is sold at RM78 per pax and Sahur is RM45 per pax. Our Hotel is about 7 km from the airport . Hope the above info will be helpful for you. We look forward to your patronage. Thank you and regards CC Song Executive Office
-1 votes
beeb00446 asked a question Oct 2017
Singapore, Singapore
Hi, do you have any room with balcony?
Answer from Melissa Zainuddin
Oct 2017 |
Thank you for your interest in our hotel ! We regret to inform that our rooms do not come with a balcony. Regards
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