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All You Need to Know About the Pool
at Courtyard Kuwait City

Pool & Beach (13)
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Guests1 room, 2 adults, 0 children
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US$211
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Free cancellation until 04/10/20
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Pool review highlights
... atrium on 10th floor, and was right opposite the swimming pool (closed for refurbishment). Rooms are typical of an older...
... at Soul and Spice any number of times. Unfortunately the pool was closed for refurbishment while I was there but the small...
... the 20th floor had a very nice overlook of the city and the pool of the hotel. The hotel has a nice outdoor pool which is...

Reviews that mention pool

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MaxHeadroom wrote a review Mar 2020
Oxford, United Kingdom50 contributions51 helpful votes
Stayed here on business and took advantage of the Courtyard's free shuttle from the airport. Room looked into the central atrium on 10th floor, and was right opposite the swimming pool (closed for refurbishment). Rooms are typical of an older Marriott corporate styling and look a little dated, but are otherwise ok.

The hotel restaurants seemed to close quite early - unless you want to settle for. the nightly buffet in the atrium restaurant, however the hotel adjoins a shopping mall with a good selection of restaurants and upmarket burger bars, and there's always room service.

Aside from the mall, a taxi is probably needed to get to most other areas. I tried walking around and it's not easy - much building work in progress around the hotel and not many pavements to walk on.
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Date of stay: February 2020Trip type: Travelled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Kuwait_Management, Hotel Manager at Courtyard Kuwait City
Responded 3 Mar 2020
Dear MaxHeadroom, Thank you for taking the time to share your experience with us on Trip Advisor. We truly value your feedback as it is from our guests’ comments that we are able to provide the best service possible and uphold our commitment to excellence. I really appreciate your kind feedback concerning the many positive elements related to the hotel, it is very important to receive these observations that will assist us improve our services where needed, rest assured that we have addressed some of your points related. However, we are sorry to hear that you found our hotel outdated and we did not meet your expectations regarding your room and would like to apologize for the same. Please be informed that we have taken your comments on board for necessary actions to deliver the best service possible to our valued guests in the future. Thank you once again for your valuable feedback and time you spent in writing to us your comment which we received with great pleasure and we look forward to welcoming you again in the near future. Sincerely, Ziad Watfi Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
J_M803 wrote a review Feb 2020
United Kingdom50 contributions23 helpful votes
This was the first time I'd been to the Courtyard since it was very new, about 15 years ago, but it seems to have worn pretty well in the meantime. It is also particularly convenient for the banking and insurance area on Ahmad Al Jaber St.

Unsurprisingly, it is a slightly plainer version of its cousin the JW Marriott, being a bit more functional and a little less expensive. All the same, the service from all the staff was the equal of anything at the JW and as far as I could see, the room had pretty much the same amenities. If you can, try to get one which looks outward rather than into the atrium but I was happy to take the latter because the staff were so accommodating about giving me an early check-in.

The food was great - both breakfast and dinner from the buffet were varied and ticked all the boxes, while (being a curry addict) I could happily eat at Soul and Spice any number of times.

Unfortunately the pool was closed for refurbishment while I was there but the small gym was more than well-equipped enough for me.

The free airport shuttle leaves on the hour every hour, as far as I could determine, which was fine for my purposes.

Although the JW and the Four Points are both undoubtedly a bit more luxurious, the difference in cost and the location mean that I will always consider the Courtyard in future.
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Date of stay: January 2020Trip type: Travelled on business
Room Tip: Try for one with an external-facing window rather than looking into the atrium.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Bertug wrote a review Sep 2019
Istanbul, Turkey26 contributions7 helpful votes
The room was good, which was on the 20th floor had a very nice overlook of the city and the pool of the hotel. The hotel has a nice outdoor pool which is available on a very flexible time scale as well as an always-open gym.

The club lounge has a good selection during happy hour, 4.30 pm to 6 pm. The food is very good at that time. It is always open and cold & hot drinks available. Providing snacks at the lounge could be a good improvement. The hotel also has two restaurants at the lobby level. I would recommend the Sushi restaurant over there.

Complimentary airport pickup and drop off is excellent. The hotel has direct access to a mall on the entrance. Also, another mall is in walking distance. The hotel's location is near to the attractions. There are cafes nearby. Especially as a heavy coffee drinker, I was happy that in 1 min walking there are two very nice cafes available.

I was not able to eat breakfast there, but my brother who stayed with me was happy with the selection of breakfast.

The staff is great. They are doing everything they can to provide a good experience. Housekeeping is very good. Rooms are clean and the amenities provided are good. Fast and free internet is provided with both through ethernet cable and wifi.

The only downside, during airport dropoff, the driver was insisting on the tip. Smallest bill that I had was 100 bucks, so I could not tip. Insisting on it, was a bit annoying for me. This small inconvenience can be ignored considering the rest of the good experience.

Overall my experience was very good. I like the staff's approach to "make things right" for their guests and provide a good experience. I am happy to be recognized as a Platinum Elite member. Because of my job, I travel a lot and I am sure that I am going to return to this hotel at my next visit to Kuwait.
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Date of stay: September 2019Trip type: Travelled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from KuwaitMarriottHotels, Public Relations Manager at Courtyard Kuwait City
Responded 29 Sep 2019
Dear Bertugberkay, Greetings from Courtyard by Marriott Kuwait City hotel. Thank you for this wonderful review; it is a pleasure that you appreciate the warm welcome and services provided such as the clean spacious room with a great downtown view of Kuwait City including the swimming pool and fitness center that is open 24hours. I am pleased that you enjoyed the location of the hotel and the special mention of direct access to the Arraya shopping center, the Club Lounge and the food served at the hotel. It is with positive comments like these that we are able to deliver the best service to our guests. It is great to read your experience about the culinary offerings at the hotel, especially the Sushi restaurant, for which the Chef sends his compliments. Your comments about the variety at the breakfast buffet is appreciated. It gives us immense joy to learn that you are impressed by the level of service provided and would recommend Courtyard by Marriott Kuwait Hotel. We regret the inconvenience you faced due to the persistence of one of our drivers that is definitely an isolated event, rest assured that this is escalated to the concerned department for necessary actions. We hope to welcome you again Regards, Courtyard by Marriott Kuwait City Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Martyn K wrote a review Sep 2019
United Kingdom25 contributions10 helpful votes
I regularly stay at this hotel. Although not a 'luxury' hotel its convenient location, given Kuwait city traffic, and its efficient 24-hour transfer service between hotel and airport outweighs other considerations. It is well-appointed with three restaurants, a cafe, gym and swimming pool. The rooms are adequately equipped with tea and coffee making facilities, good sized desks, free WiFi and bottled water, and comfortable beds. The staff are efficient, friendly and helpful. The hotel adjoins a small mall with a selection of restaurants, coffee houses and various shops. Taxis are always available.
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Date of stay: September 2019Trip type: Travelled on business
Room Tip: Club rooms have beter views and access to the club lounge
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Kuwait_Management, Hotel Manager at Courtyard Kuwait City
Responded 17 Sep 2019
Dear Martyn K, I would like to take this opportunity to thank you for taking the time to write a review on TripAdvisor about your recent visit at the Courtyard by Marriott Kuwait City it's very delightful to receive a detailed positive review from a very kind guest, the location of the hotel is one of our forte and we are happy it suited your preference. We are very pleased to hear from you, and see that your stay was enjoyable. I would like also to thank you for your positive feedback and satisfaction with other hotel facilities and services such as the restaurants, café, gym, swimming pool and staff in general, bed & room and we would like to thank you for sharing this feedback with us. Our staff and team members were very excited to see your comments. Again, Martyn K, we thank you for sharing your thoughts, and look forward to welcome you back in the near future. Sincerely, Ziad Watfi Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Julie wrote a review Aug 2019
19 contributions1 helpful vote
I stay at this hotel on a regular basis for business and I cannot emphasise enough how attentive every staff member is. The service is smooth and pleasant from front desk, restaurants, room service, to airport transfer. Every effort is made to make you feel special and your stay enjoyable. The food is excellent also, and they are always happy to accommodate to suit your requirements. The outdoor pool is very relaxing and the gym is great too. Everything is spotlessly clean and well tended to. I have always been met at the airport by a hotel driver and the journeys are very comfortable, safe and there’s WiFi in the vehicles. Could not recommend this place enough if you’re travelling to Kuwait.
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Date of stay: August 2019Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from KuwaitMarriottHotels, Public Relations Manager at Courtyard Kuwait City
Responded 11 Sep 2019
Dear Julie, Greetings from Courtyard by Marriott Kuwait City hotel, Thank you for this wonderful review and the words of recommendation. We appreciate you taking the time to write this review following your stay at the Courtyard by Marriott Kuwait City Hotel. It is a delight to learn that your overall stay was nice and you enjoyed the services and many positive elements like the attentive staff, airport complimentary transfer, quick check-in, clean spacious rooms, and room service, in addition to the outdoor swimming pool including the health club. We take pride in the culinary journey that Courtyard by Marriott Kuwait hotel provides based on different cuisines and happy that you enjoyed it. Truly valuing your feedback as it is from our guests’ comments that we are able to provide the best service and uphold our commitment to excellence. We hope to welcome you again Regards Courtyard by Marriott Kuwait City Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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