My girlfriend, me and my mom stay there for 10 days in September. My girlfriend and I was lucky enough to get upgraded to the King Suite which was fantastic suite. So we couldn’t really say anything bad about our room :)))
It was amazing. So thank you for that Olga :-) Only thing.. there is no Wifi. My mom had room 415, and also no Wifi.
The hotel itself is actually a really nice place. Its beautiful decorated, location is good (7-10 min) from city center in taxi.
Reception and staff is polite and professional.
The pool is good but there is no sun before 11-11.30.
We were positively surprised about the food. The quality of the food is good and tasteful.
But like all other all-inclusive, there is many things repeated on a buffet. But still its good food there.
Breakfast could be better. It changes from fried egg one day and the day after pancakes. I would definitely expect fried egg and pancakes every day.
A few things that for sure needs improvement:
Wifi is TERRIBLE! No internet in the rooms. Not only ours but also many others. You also have to log on every time you leave the phone for 2-3 minutes. and you need your passport number to do so. Very annoying.
Selection of drinks is poor. They have 3-4 cocktails to choose between. And some days they run out of ingredients for some of them.
No information about the entertainment in the evening.
All in all.. Would I come back? Not unless especially wifi, drinks and entertainment has improved.
Every year our family visits Turkey. And every time we had decided to looking for another hotel next year. But not this time.
Everything was fine in the hotel. Pools (on of them was with the water slide), beach with sand (not with stones), restaurant and bar with friendly staff.
Only one thing was not good - the air condition in the room we lived didn't act. But after 3 requests we was relocated to another room where air condition acted.
No more problem. That was the best vacation in Turkey. Thank you very much!
Totaly our stay was OK, we stayed in hotel in a first week of june. Disegne of hotel i liked very very much. We stayed in Quenn suite room and it was very nice room with beautifull pictures and furniture. The shower/bathroom was nice also, only thing that after every shower time all floor was in a water. Very clean and warm swiming pool, beautifull view from hotel restoran on a roof. Very very good food, we enjoyed it a lot, even that we where almost always coming 30 minutes befor closing there was always good choice of food. Hauskeeping was excelent. Personal at desk was very helpfull and nice.
Negative - Be carefull at the beach bar, always ask the reciet when bay something, we had a situation that on a next day the barmen came to us and told that we did not payd for coctail yesterday, that was not the best experience, when you know that you have payd. Also i was not very happy with the stuff/manager from restaurant bar. I think that it was totalu unexeptable when the manager (Vulkan) asked from me my phone number and room number, knowing that i am with my husband. I know if i would told that to my husband, than it would be end for all good emotions that we got from this hotel and vacation.
So i would not recomend this hotel only becouse of the personal (beachbar/restaurant manager), becouse i think your stay must be without worries, and first of all it is responsebility of the working personal.
Great place,great staff,super food.All went well,the spa and pool were nice,nightly traditional music.Towels and sheets were cleaned daily.Everything and everywhere the place is clean and tiddy.Good for both families, couples or friend gathering
Reception is totally unhelpful as no one speaks english, cleaning gets done if you’re lucky, food is plenty and delicios, pool very small, rooms very tiny and a bit smelly.
The terrace on 5th floor offers you a beautiful view of Alanya. You can enjoy a glass of wine in the evening in a beautiful garden.
Rooms were never ready on time, every day we saw unhappy people.
Beach is clean, very clean I could say - a nice gentelman always making sure of.