Date of stay: October 2019
Is located next to the river, and has an excellent view of the river and the mosque.
Property is big with a nice pool.
Some staff were friendlier than others. The process is very by the books. I requested a late check out, the first person was not willing to accommodate, the second person I asked was willing to accommodate 2pm, but not 2:30pm (and there are rooms available).
Room Tip: Get a room with river view
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from SheratonGrandAdana, Public Relations Manager at Sheraton Grand Adana
Responded 4 Feb 2020
Dear Our Guest, Thank you for the rating. We're happy you had enjoyed the view of your room and our facilities. However, we regret your challenges during your stay. We endeavor to offer a top-notch experience for our guests so we'll be sure to discuss your concerns moving forward. We look forward to hosting you again soon for an even better experience. Have a wonderful day! Sincerely, Public Relations
This response is the subjective opinion of the management representative and not of TripAdvisor LLC