I visited Kovalam on 21.1.2020 and stayed at Hawah beach resort for 2 nights with my parents.
I booked their superior room via their website and their hotel agents were extremely helpful during the whole booking process. They assured to provide best quality rooms on arrival.
On arrival they gave us free upgradation to their suite room which was excellent neat and clean with private balcony area with chair table which looks over sea.
Hotel persons take you from their parking area to the hotel which is hardly 3-4 mins walk which was not at all a big deal.
Water line is just in front of the hotel.
Hotel has rooftop restaurant with pretty good quality south and north Indian food. They also had buffet for breakfast and dinner ( probably on request by a big group not 100% sure).
Hotel staffs were very cordial and helpful.
I can totally recommend this hotel to the group of friends and also family
Provided suite room with Broken furniture. AC water was leaking inside the room. The worst breakfast I even had in life. Guys, Do not book this property even they provide you Five Hundred rupee a day.
The hotel is reached after a walk of 4-5 min on narrow lanes from parking as there is no space for cars since the hotel is located just 1 min walk from beach. The receptionist was somewhat rude when we asked about this.
The rooms, the one given to us atleast was very small with ants in many places. And when we asked for water for, they said only 1 bottle is complimentary and more will be charged, so we asked for normal water, they said it will be available in roof top restaurant in 3rd floor and the hotel does not have lift, so have to climb 3 floors to get water. But finally we somehow managed to get in reception only.
The thing we did not like is, the room service came to clean the rooms in our absence when we went out with spare key even without informing us prior.
The only good thing about the restaurant is roof top restaurant on 3rd floor (no lift though) and its just a min walk for beach and breakfast buffet was good too.
Rooms- OK (not so good and Not so Bad); but good point is, it is very near to Beach. walking Distance and there are some shops here and there along with Yoga Coaching et al stuff.
Food- OK (not so bad and not so Good).
Manager & Staff: Are very Good, Helping and Co- Operative.
Cleanliness- OK kind of!!!
No Lift so if your room is not on Ground or First floor then need to Climb the Stairs. Careful about Senior Citizens or people who can't Climb the stairs.
Dining area is RoofTop.. .. Ambience is OK but Cleanliness is still a Concern!!!
When we entered the room,it was smelling a lot and room was dirty.Intercom was not working .The house keeping came and instead of cleaning the bathroom ,only sprayed freshener and went off.During night time after several followup with reception got blankets.Food was also not good and moreover the cutlarry was dirty. I suggest not to stay in this resort.There are several other resorts which are nice and clean to stay. I suggest grassroot holidays to stop dealing with this resort.