I booked deluxe room through cleartrip more than one month in advance for my year end stay (Dec13). couple of day before cleartrip mentioned to me that rooms not available in hotel and they offered me some city hotels and after insisting i am looking for beach side resorts they worked out and confirmed me that room is secured. Was shocked to see the room offered which was executive catgeroy as per them but can be compared with out house rooms with no sea facing view which is sellign point for this resort which is situated far away from city and ruined my entire year end plans.
Be careful on what's shown on website and what;s offered and avoid cleartrip for hotel booking ..
do not prefer its waste , a/c not working in the room , no services to the room ,
break fast not provided stating that due to heavy rush there is no food at our hotel . poor transportation facilities .
The room was of older variety with all the furniture,A.C and toilets of old culture.They charged money for extra bed but never gave any recipt for thae same. The location was good but was very far from the city.
They say it as a beach resort, but actually is not, you can just see the beach in some angles, and you cant actually go that beach its very lonely. Without any own vehicle transportation is another problem there, they may arrange an auto, taxi but is infact very costly. Its not within the city.
We stayed here for one night and I cant explain how horrible was that night. Some 7,8 local guys entered that hotel next to our room was a hall, the entire night they were drinking there, went on shouting, fighting, they even break some door and windows glasses, we called the attender but he said now no one there in this hotel to stop them, sorry madam !! thats it. They didn't even came once to stop this hangamas. I was so afraid entire night we couldnt sleep. Please whoever even thought of staying here, think thrice, its totally unsafe hotel. Next day morning they just said us sorry, give us he lunch free so that we dont write negative review about them. I can never forget the horrible experience there.
I booked senoras executive room for 4 days on 23rd via a phone call. Confirmed the same with the receptionist the very next day, also mailed them through their website many a times but no response. So according to my booking I checked in on 24th January 2013. The receptionist said the booking was only for 2 days even though I had already confirmed my booking for 4 dayon call, also I was intimated the prices went up for the rooms by some hundreds after reaching the hotel. Executive room was Rs. 1700 + tax. ok cool, we took the keys and asked the receptionist to get one room for 2 more days.
The door knob was hanging as if it was about to come out. The phone wasn't working, asked the workers to get it fixed but it was around a day already before it was working. Food is okay except some stuff like baby corn and chicken manchuria.
Basic amenities like WiFi isn't available. No signal inside rooms, yes! no cellular network. Bar c u m restaurant is only restaurant. Receptionist says bar license problem. Same with Internet cafe.
I would overall rate my experience 2 on a 5 pointer scale.