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All You Need to Know About the Rooms
at Kalpatharuvu- Service Apartments

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Guests1 room, 2 adults, 0 children
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Room review highlights
... who consist of senior citizen, i need the hygienic and good room. they have given one king size room and delux room both...
... some argument and a few calls and few hours later we got a room on another floor but like we wanted in one flat, we had to...
... not in a hotel. Now about the apartments, a super deluxe room probably means here a Master bedroom in a 4 bhk flat...
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Suman_gudiya wrote a review Feb 2016
New Delhi, India7 contributions3 helpful votes
it was spacious, in residential complex, neat & clean,

i spoke to caretaker of service apartment, he told that Kalptaru has 30flats in Pune in different - different location and building,

i stayed in Hadpsar and in Tower-9, Aspire Tower, Amanora Towanship, Backside of Amanora Mall.

since i was with my family who consist of senior citizen, i need the hygienic and good room. they have given one king size room and delux room both are excellent.

and that too very cheap tariff
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Date of stay: February 2016Trip type: Travelled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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William L wrote a review Feb 2015
10 contributions17 helpful votes
VERY POOR SERVICE. GOOD ROOMS!
I had booked 2 rooms for a night stay. The following is an account of the service rendered pre-sales and during the stay.
I checked the rooms on MakemyTrip (MMT) and was to book it, however since this is close to where I live I decided to check it in person. I reached the apartment and the first impression was good. However it did not take long to change when we were greeted by the caretaker to inform that his "manager" was away and I had to talk to him over a phone call. Fair enough, I called Mallesh, the so called Manager. He quoted a much higer rate than quoted on MMT. I asked him why? he bargained saying that if I booked with him I would get both rooms in one flat with self contained bathrooms. I agreed to his deal. However, I HAD TO CALL HIM again next day as he was busy driving! I mean this is the first time I as a customer has to follow up for my own booking. Anyway I called him and sealed the deal verbally. I sent him an email to acknowledge our agreement. Two days pass and I dont get a revert, another reminder, another 2 days! no reminder. So almost after a week we call the same number worried about our 'booking'. Another manager Nitin answers the call. Obviously he has no clue about the booking and I HAVE TO RESEND the email to him. As if he could not access this own mailbox!
I resend as asked, I get acknowledged. I think I'm good now. 50% payment is done (I had to remind him to give his details)
D-Day. I call Nitin, 1hour before check in, he casually tells me rooms are ready. I happily take my guests, including their children under 2 yrs!
I enter the apartment and we are met by a care taker! I see a guy on the couch busy with his laptop, guessed he must be another guest who has checked in the same flat. Ask the care taker to have us meet with Nitin, and he promptly points me toward the guy on the couch!
I mean cmon! your guests are here, with infants and you do not even have the courtesy to acknowledge, let alone stand up and greet!
Thats sets us off...now he calmly informs us that the rooms booked are on separate floors! and when asked about the agreement he declined, siting that he cant help if guests overstay! he was in no mood for alternatives, until we pushed and threatened to take our money back. That put him on his feet. After some argument and a few calls and few hours later we got a room on another floor but like we wanted in one flat, we had to compromise on the bathroom.
All settled all was well until check out.
Our man Mallesh is back! He talks very rudely with my guests and holds them 'hostage' till the full payment is done. He had no courtesy to call me, or check with me, or deal with me, though I had my name written all over the booking and emails!!!
My guests were mistreated and only on Nitin's intervention did he let my guests leave. They were made late for a ceremony they had come for because of this drama. They were insulted and verbally threatened!!!
Who does that! You wont even use this tone when speaking to a direct customer, let alone his guests!

Payment made, and we are still waiting for a receipt, its been 3 days, and counting.

Thanks for reading my rant!

Again ROOMS ARE GOOD service is pathetic!!!
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Date of stay: February 2015Trip type: Travelled with family
Room Tip: Book on MMT or other online sources, you may get better deals. Don't trust the managers. Take...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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PrakashMane wrote a review May 2014
Mumbai, India8 contributions
Dear All, please note this is not a hotel but are 2/3/4 bhk apartments. So if you are looking for an hotel with a restaurant then you may please avoid this. The said apartments are best suitable for professionals on official visits or individuals who are planning to live in pune for more than 10-15 days. So you will be staying in a residential apartment and not in a hotel.
Now about the apartments, a super deluxe room probably means here a Master bedroom in a 4 bhk flat (where we stayed) and a deluxe room means a bedroom in 3 bhk apartment. The cheapest room will be a room in 3/4 bhk apartment without toilets. Rest assure about the locality or cleanliness of the room, it's perfect. You will not get any food, apart from breakfast - again you don't have any choice. There are two service boys only to serve you breakfast and water, nothing else. Please don’t expect much from these as they are not supposed to be well trained as you will find in the hotels.
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Date of stay: April 2014Trip type: Travelled with family
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Manukuttan wrote a review Apr 2013
Bangalore92 contributions14 helpful votes
The room was good with cupboards, side tables, dressing table, tv, tata sky, AC, wifi, neat bed, towels, bath attached with a shower. It was cleaned everyday. All my stuff remain untouched in my absence.

Well mannered cooks who speak Hindi. Cooks well and provided great breakfast and dinner. I am a vegetarian and they provided with vegetarian food only.

Proximity to offices looks great since almost just outside the hitech city exit. Good restaurants nearby including a subway. Can get groceries etc opposite the building or outside in Ghanshyam retail chain.

Also noticed washing machine and ironing facility but didnt use it. Company had missed to inform them on my arrival but allowed me in and sorted out things next morning only which looked were appreciable rather than creating unwanted discussions.
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Date of stay: April 2013Trip type: Travelled on business
Room Tip: I stayed in 806A which was very good. The room facing the front of the apartment.
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Response from Kishore00304, General Manager at Kalpatharuvu- Service Apartments
Responded 9 Apr 2013
Thanks a lot for your good feedback. We will continue to provide quality service with value for money. Hope to see you again. Kishore Agarwal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
byrneside5555 wrote a review Apr 2013
Hyderabad13 contributions1 helpful vote
When we arrived there was a little bit of a mix up with our room which was quickly sorted out. The serviced apartments did serve food but only vegetarian food. The swimming pool is excellent and everybody are really friendly
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Date of stay: March 2013Trip type: Travelled as a couple
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Review collected in partnership with Cleartrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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