Red Sea is fantastic, wonderful water full of fishes and corals, and Shark Bay is the wonderful sunny location of this hotel.
Having that said, however, this specific hotel is well UNDER any European quality and hygienic standard. (4 stars???noway)
People working there are very nice and they do what they can. But you’ll have breakfast and the “automatic” coffee machine is not working again, or there are no cups or glasses and after a very long wait someone will try to fix it again and eventually come with a Nescafé replacement and maybe you will be able to have your coffee. This is only an example, the list is too long. It didn’t happen just once, but every day breakfast, lunch and dinner. Too many old, broken, half-fixed, dirty things all the way around, from the restaurant to the rooms, the restrooms and the beach (could not find any beach towel, beach chair or lounger that was clean and intact). Again, I’ve found very helpful smiling people, but it was an expensive holiday (two weeks) with no comfort at all, not to speak about the fact that there is NO Wi-Fi. Of course there is one specific place near the reception desk where you can try to connect and send a WhatsApp message, but if there are more then 3 people there, connection will be VERY slow (45 minutes to send a simple text, no foto) It was like a time-trip back in the 90s with the slow noisy modems! So, it’s not that you pay to have WiFi in your room, you need to have your own roaming option, that’s it.
I’ve been there for scuba diving so I have fortunately been away most of the time, and have not joined the animation activities, they didn’t seem interesting anyway. The diving inside the hotel: very nice people indeed but all in all it was a VERY disorganised, dirty and expensive diving.
This was my third and LAST visit in Sharm el sheik, it’s very sad. Last time I was here it was before the terror attacks and I was hoping that it would be nice to come here again after 15 years but I was very disappointed.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
This response is the subjective opinion of the management representative and not of TripAdvisor LLC